Chestnut Lawn Mower & Equipment

Terrible please do not go there I took my Weedwhacker to get fixed and I wanted an estimate and it ended up being too much money and when I went back to pick it up they didn’t even put it back together for me they give it to me in pieces and I told the gentleman to put it back together for me and he said it was going to be $ 30 to do that so explain to me how is that a free estimate ??? I mean when he takes his car to the mechanic for an estimate and it turns out to be too much money does the mechanic give his car back in pieces I don’t think so so why treat your customers that way

We had a John Deere that needed minor adjustments. It sat idle for a season so we wanted a few things checked. They told us that it would be about a week. A few weeks later we got it back.
It took a long time to get a basic service completed. Unless you have a back up mower, look for other options or by a new one. These folks are not the fastest and the pull cord repaired/​replaced (not sure) broke again at the end of the season.

Over the years we’ve purchased thousands of dollars worth of lawn mowers and snow blowers from these folks, all top-​line brands like Honda and Ariens. A few years ago I noticed that our snow blower just wasn’t throwing snow far enough. The following October I arranged for a pickup, «minor parts replacement» and return, quoted at $ 125. I wasn’t happy about the cost, but the blower had worked beautifully before this point. Knowing that Chestnut Mower gets very busy once the snows arrive, we made these arrangements long in advance of the snow season.
They arrived the week before Thanksgiving, held the blower until early March, couldn’t explain the delay and charged us $ 275. I was furious, but had few options. There weren’t any more snows after March, so their repair work sat– untested– until the following December. The verdict: the blower worked much better before these idiots laid their hands upon it. It had to be replaced, after the first significant snowfall of the season, when supplies are limited and prices are inflated.
Chestnut Mower knows how to sell. They’re business-​like and knowledgeable in selling mode, but opportunistic and inept in service mode. Be forewarned!