Quality Auto Centers

I have been going to Quality Auto for years. They were great, but they got rid of all the good mechanics. I went a month ago for an oil change on my 2007 Camary no check engine lights were on. They told me that the oil pan was leaking which I thought was strange considering the check engine light wasn’t on and I didn’t see any oil on the ground. But I’ve been going for years and I trusted them, even though most of the people were newer to me. They did the «repair» cost me $ 700 but they damaged the sensors in the car’s computer and wanted me to accept the car like that. I brought it right back, it’s been over a month my car is misfiring smoking and going haywire and still not fixed. They say the part is on order, been on order for a week. Needless to say I’m still waiting for it to be fixed and bumming rides. My car was fine before they touched it. If you want to have your car in one piece my recommendation is take it elsewhere.

I had to write another review because some of the ones on here are just plain dumb and unfair. These guys are fantastic, I have been going to them for years and they are the most honest mechanics I have ever had the pleasure of dealing with. Aoudi is a true professional, he took the time to show me the problem on my car and ensure that they work he was doing was necessary. For anyone who has seen any negative reviews on Unilocal,the majority of them are complaining about an oil change and appointment time. Listen, if you actually need real work done on your car, Quality Auto is the place to go. Don’t listen to bitter reviewers who complain because they had to wait or the appointment wasn’t the exact right time. Since when is any business perfect? I highly recommend these guys to anyone who wants an honest opinion, and a job well done!

This business uses Valpak to maximize their customer base — but read the fine print and ASK questions.
I called one afternoon in the hopes of coming for an oil change that was being advertised for $ 19.99. The gentleman who answered the phone was very pleasant and, though he could not accommodate me that day, he did set up an «appointment» for me to come the next day.
The worst thing to do to a customer is to not offer details. I arrived at my appointment time and was told, quite abruptly, that they were ‘very busy’ and had several people waiting to be serviced. He then proceeded to tell me that I had to leave my car and that the service would take approximately TWO hours. Something the ‘nice guy’ never shared. Most service stations take 20 minutes to do an oil change as a walk in!
Needless to say I do NOT recommend this place. Valvoline on the other hand was Fantastic!!!

Thankfully I didn’t see the previous reviews before going here. I had a very good experience. My truck’s broken AC was fixed in around 5 hours which included getting three replacement parts. (Melted connector in fuse box and canister that holds the freon which was leaking). The manager was friendly and called me twice for updates while they were working on the truck. Everything is working perfectly now.
I still have to fix the third brake light and the manager said to bring it back any time and he will fix it for free. I will definitely be back here. Jacob/​Union.

I received a $ 44 coupon for a synthetic oil change at this place. I called them on July 2^nd for a July 5^th appointment to perform the synthetic oil change using the $ 44 coupon as the guy on the telephone says that Saturdays are first come first serve. That Saturday morning I arrived with the guy on the counter stating «I can’t take coupons on Saturday» When the coupon did not state that Saturdays were excluded! Then he has the nerve to say, «I don’t have enough staff. I can only quote you the full price but you have to leave your car for a few hours. «A few hours for an oil change?! How is it a customer’s fault that you don’t have enough staff and is it their problem if the staff all played hooky after the 4^th of July holiday?! If I had the option to give this dump a NO STAR review. I WOULD! If the staff plays hooky after a holiday and does not take coupons on Saturdays, imagine their competencies performing simple services on your vehicle? Be warned and stay away from this scam jam on Morris Avenue!

I will never return to quality auto with any car and I certainly will not recommend it to my friends. In fact, I wouldn’t recommend this place to my worst enemy. Took my SUV in for tires and it shook and made a horrible humming sound since. I took the same car in to get the air conditioner compressor fixed and magically the car’s computer broke and and one of my $ 300 keys no longer would open the car. The staff is slow and they are extremely rude. Keep away.