I had a great experience with the drive thru person the last time I went. She was quick, and very nice and professional. My problem was when I got home. I ordered the 12 piece chicken tenders and only received 11. The biscuits were missing entirely. If the other employees pay better attention to make sure they aren’t missing things, this could easily be a 3 or 4 star drive thru experience.(Never been inside, so can’t rate that part.)
Jim V.
Évaluation du lieu : 1 Universal City, TX
Absolutely the worst kfc experience I’ve ever had! I’d give negative stars if I could. My wife and I ordered 2pc original recipe meals with all white meat. They said they were out of original, so we said grilled would work. They first gave us extra crispy dark meat. When we declined, they changed it to grilled and we took it home. When we got home, we noticed it was all dark meat. On top of that, they gave us the wrong sides. The only thing that was right was our drinks, but we got them ourselves.
Anne G.
Évaluation du lieu : 1 Converse, TX
Awfulllllllll. They got my entire order wrong. Like EVERYTHING! Food was awful as well… cheese tasted watered down. Avoid at all costs.
Michelle H.
Évaluation du lieu : 1 Dallas, TX
Where is management at this location? I walked in seeing employees handing out food to their friends, letting their kid walk around w/a broom, another dancing & being loud in the lobby, and several employees running back and forth to/from their cars. The soda lids were sticky & dirty. Tables were dirty. It is great to employ teens(to keep them outta trouble & learn some responsibility), but there’s got to be some authority figure in the mgmt. role. Another great franchise tainted by unfit mgmt… Craving some KFC/Taco Bell? Not this location!
John H.
Évaluation du lieu : 2 San Antonio, TX
Once in a great rare while, we get a hankering for the KFC. Sadly, this Taco Beried Chicken mash up does The Colonel a great disgrace. Every time it seems like they’re out of something, don’t have things ready or some other excuse. For what it’s worth, the Taco Bell side of things seems to do OK. Hummmmm…
SB T.
Évaluation du lieu : 1 San Antonio, TX
Service at this restaurant is lacking, to say the least. On a relatively slow day, I watched as they put out five incorrect orders out of five, only to get back to my office and learn that I was the sixth. The lobby always appears unkempt. It would seem the management of this facility does not care about quality or customer service. Recommend you try Chester’s Burgers a few doors away.