Sit ‘n Sleep

It would be my pleasure to share with you our wonderful experience at Sit ‘n Sleep in Upland.
Having never bought a mattress before, we were a bit shy about the whole ordeal. I was familiar with Sit ‘n Sleep and many of the brands they carry from hearing their radio ad jingles for many years, but that was really all I knew. (What up, Larry!) We happened to look up the store closest to us on Unilocal and read raving reviews about Lori; that was the turning point for us, we were on our way!
We came in like lost sheep… no pun intended. So many mattresses, where to start? Though Lori was busy with other customers, she took a minute to approach us and give us some helpful and basic information, and directed us to the magic voodoo sensor bed to help us determine the firmness that we each required. She returned shortly thereafter and helped us with more passive guidance while we explored the best options for us. No pressure, all smiles. As we continued to try almost every bed in the store, Lori really hung with us and pointed out sale items and models similar to our favorites to help hone down the selection field. She taught us about pillows and encasements, memory foams and hybrids, dust mites and chainsaws. Did you know your old mattress gets heavier over time because it fills up with dust mite poop? Gross! Ultimately… we found the one! A mattress, that is.
We were ecstatic! Admittedly, we had some strange requests and laughs while proceeding through the point of sale, but we shared cat photos and some sarcasm and had a great experience! Lori made sure we knew all there was to know about their return policies and set us up with a convenient delivery date. We took her advice on getting a mattress encasement … and couldn’t be happier about it!
We loved everything about our experience at Sit ‘n Sleep — forming a great relationship with Lori, the selection and quality of product, the price level, and overall magnitude of service from walking in the door to hauling away the old mattress.
Sit ‘n Sleep has raised the bar for retail customer service, and in my eyes, will likely be unmatched for years to come. We can’t wait to come back and get some nice pillows to go with our awesome bed. Thanks so much Lori, we couldn’t have done it without you!!! Say hi to your cats for us! ^_​^
James & Tawni

My mama and I went to this location to get her a bed and we had the most wonderful sales person greet and help us. Her name is Monica, she has a great personality and was focused on making sure the bed was the right fit for the customer. She was personable and professional. We had such a lovely experience with her through what could have been a stressful process. And as though she couldn’t have been more helpful she even sent a beautiful thank you letter in the mail just a day or two after our purchase. I was so impressed by the fabulous treatment we received and would so recommend Monica to help everyone with their mattress needs.

Eric was the best. Long overdue for a new mattress. Eric was beyond helpful, great sense of humor, made me feel like I was a long time friend.

I spent days trying to look for a new bed that fit my budget for me and my husband. When i came to Sit ‘n Sleep I still felt unsure about getting a good deal. But the moment I walked in, Lori, the manager, came up to us and made me feel totally confident. She was amazingly helpful!!! I never thought I would be going home with a brand new tempur-​pedic mattress for half the original price! Unbelievable, we put all of our trust in her and she pulled through for us. Couldn’t be happier :) thank you so much Lori

The delivery guys were great! They were super considerate and efficient. Took away the old icky mattress and box springs and put in the nice new fresh one. We love our new bed!

Eric Silberman is the BEST! He helped me narrow down what would fit my 6 year old son’s needs for a mattress & bedroom set. Walking in there not knowing what to get or what would be best for my son is very stressing. But Eric made it sooooo much easier & helped me pick the best selection for him! Can’t wait to go back to him for my bedroom set!

We just purchased our mattress from this location and I was extremely happy with the service we received. The store manager Lori was so sweet and personable. The young lady Monica was also very nice. I highly recommend visiting this location for the friendly service alone. KUDOS TO YOU!

We had a great experience! Lori Cichoski is such a wonderful person who is very knowledgable and helped us purchase the perfect mattress. Thank you so much Lori!!!

This store is fantastic. We purchased our bed on Memorial Day back in May from Eric. He was very patient and helpful. Not pushy at all.
After a few months the sheets we purchased started to become rough. I went into the store yesterday and spoke with Lori the store manager. I anticipated to purchase a new set but she offered to exchange them. I am so appreciative of her help and am so happy with my purchase from Upland Sit n Sleep.

This place was awesome. They have a computer hooked up to a bed that reads your stress points and then they are able to recommend a bed suitable for your body type. The store manager Lori was very pleasant and made my wife and I feel comfortable, without pressuring us to buy like other stores. I am very happy that we got our bed from Sit N Sleep.
Tambien hablan español. Dice el Larry que si encuentran otro lugar mas barato, superarán el precio o les regala su colchón!
…or your mattress is freeeeeeeee!

My wife and I were very pleased with the customer service we received at the Upland store. They guided us to find the best matress set to meet our individual needs. Lori, the manager, went to great lengths to accommodate our budget and was most interested in us being satisfied. She has no stake in inflating prices, but will do her best to get you a great deal. Thanks Lori.

Lori was an absolute doll! My mother who’s English isn’t 100% went into the store looking to buy 2 beds. Lorie was extremely warm and welcoming to her. Not to mention PATIENT! Lorie gave my mother a great deal, so good, that my mom was able to buy another much needed bed. It is so refreshing to meet a sales person who’s honest, not pushy, and most of all completely unbiased. Thank you Lori!
*And now a message for my mother*
Muchas gracias por atenderme tan amable mente. Busque en muchos lugares pero nadie me atendio Como Lori.

Monica was amazing! She had so much information on each mattress we asked her about! I would definitely recommend asking for her.

Just finished doing a deal with Lori (mgr) Very pleasant and easy to work with. Explained everything in detail.
Joe M.

Went in with my wife looking for a new mattress. With so many to consider, Monica helped us to focus on the right mattress very quickly. We wound up consdering only 4, then rapidly down to 2. She really was a jewel with no high pressure. Best buying experience ever.

Went in to purchase a mattress for my wife and I and to upgrade both my teenagers to bigger beds. Met with Monica. Young but extremely knowledgeable. Bought 3 new mattresses and slew of accessories. Asked for delivery on a Friday evening, delivery team was to my home at 5pm sharp. Great experience, would recommend. There are certain things that the adage «you get what you pay for» are applicable too, this was one.

Eric is a expert when it comes to beds and sleeping knowledge. He really does a great job educating the customers and helping them make the best decision. There was zero pressure and I the whole experience was perfect … Highly recommended.

Lori was awesome! She was very helpful, honest, and very nice! She gave us a great deal too! We’ll definitely be sending people her way. Thanks again Lori!
Adam & Sherry

My brother and mom came to buy a bed and I got dragged along. The sales lady, Lori Cichoski, let me chill on the most high tech bed and even let me play by music via the bed’s Bluetooth speakers! If you got kids she could keep them entertained. Lori was very patient with my brother, who could be a bit pushy, so if you got a stubborn partner who really needs a good stern talking to, Lori is your gal! She knew her stuff and knew exactly what bed my brother needed because he is disabled and has back problems. So if you are clueless as to what bed to get she can help you on that too. I would definitely come back again if any other of my family members would want the best bed possible for them.
Lori also knows how to shake her groove thang! She down right gave me a case of disco fever!

My wife and I were thinking about buying a new bed but were dreading the prospect. We figured it’d be like buying a car: high-​pressure sales job, underhanded trickery, expensive financially AND emotionally, and it would take 17 hours from start to finish. I was thinking I’d rather scrape the back of my thighs with a cheese grater than suffer through that! But we decided to be brave because my wife has fyrbromyalgia, and if we could just get her to be able to sleep with less pain, it would be worth the pain of buying a new bed. So out we went.
Our first stop was at Sit and Sleep in Upland. We’re still not sure why it’s got the word «Sit» in the title because they sell only things you lie down on. Shouldn’t it be called «Lie and Sleep»? Or «Rest and Sleep»? But I digress. We were immediately greeted by Lori, the store manager. Her easy-​going, unrushed, casual manner was not what we were expecting at all, but we liked it. Then when she told us the first step in buying a new bed was to take their Bed Match test and that it would eliminate 89% of the beds in the place, our anxiety dropped even lower.
The Bed Match exam is genius: after Lori asked us some questions about our our age, health issues, and sex life (just kidding about the sex life), we laid on a bed while our bodies were scanned for what type of mattress would be best for us. Turns out we both came out needing the softest mattress available (me and my wife that is, not me and Lori).
So the Bed Match exam took 3 minutes, and the rest of the time searching for a bed took 2 hours. But not in a bad way! It took 2 hours because Lori was so patient with us. She let us lie on any bed we wanted, answered our billion questions, and sometimes she would even disappear for 10 – 15 minutes so we could talk and think without feeling like we were under pressure. She educated us on what different warranties covered and what they did not cover, what sort of issues we’d have to deal directly with the manufacturer and what issues we could talk to her about, if there were any.
And she was funny! At one point I had to tell her to stop being funnier than me or else I was gonna fling myself down on a mattress face-​first and kick my legs and pound my fists tantrum style.
So we found a mattress and bed frame we liked, Lori cut us some deals using her Managerial Super Powers, and they’re gonna deliver our new bed and haul away our old one this Friday. Bam! Like that!
If you’re looking for a new bed, I highly recommend Sit and Sleep in Upland. You’ll get exactly the bed you need, you’ll feel good about the whole process, and you’ll get an education on sleep systems you didn’t know existed. Oh, and have Lori tell you all about dust mite poop. Good times, good times :)