KFC

Before I drove up to this KFC drive-​thru, I already knew I shouldn’t be there… But I decided to go a head and annihilate my diet, overlook the grease, and just do it anyway… But soon after arriving, I saw many signs that confirmed to me that KFC should be permanently taken off of the list of food choices for me.
So I decided to order the $ 5 fill-​up. 2 pieces of chicken, 1 side, 1 biscuit, a cookie and a drink for $ 5. I pulled up to the window, pay the attendant, grab my bag and go. Now I knew better than to drive off without checking my bag, but being that this was a «do it anyway» day, I just drove off without checking. BIG MISTAKE!!!
As I’m approaching the stop light (well off of KFC campus now), I look in my bag for the straw to put in my drink… NO STRAW… dang. Well, I’ll just drink out of the cup. Next I go for the gusto and grab a piece of chicken and the amount of grease was more than the normal, it was completely UNDOABLE. At this point, I’m grossed out, and decide not to eat the chicken. I then reached for a napkin because grease was dripping everywhere… NO NAPKINS… Wow KFC… Really?! So then I say to myself, well, let me just eat my cookie. How can they screw up a cookie. As I feel around in my bag, I don’t feel a cookie. So when I made it to a stoplight, I do a more thorough search in my bag only to find out… NO COOKIE! What… Are you serious… So now, I’m a little more than disturbed… and I decided, let me just go ahead and take this box back and get my lil’ $ 5 back. I mean, after all of this
NO STRAW
NO NAPKINS
NO COOKIE
INEDIBLE CHICKEN
I look for the receipt to return the box because CLEARLY this meal today is just NOT FOR ME… and guess what… YEP! You guessed it! NO RECEIPT!!! I’m DONE!!! I just threw it up as a loss. It’s just $ 5, so at this point, it’s not even worth my time. KFC may have just made it to the permanent «do not go to» list, especially since this isn’t the first KFC disappointment for me… This may not be the case for all KFC’s, but I’d definitely pass on this location.

Chicken is very good. Outstanding customer service!!!

Food was ok but they appeared understaffed. Took way too long! Over 12 minutes at drive thru. (only one car before me)

Food always smell funny and service always slow.

I’ll be honest, I’m a chicken snob and refuse to buy fried chicken from a fast food restaurant. That said, the hubs informed me that they now had grilled chicken and it was actually good. So I tried it.
We got the family meal as we were on our way to our parents’ house and the special was affordable. The chicken was OK. The seasonings were tasty but it was a little too greasy for my taste. The string beans were salty and I actually had to rinse them off in order to eat them. The mashed potatoes were average, but the bad thing was they told us they were out of the potato wedges. WHAT!!! I am a potato nut and get quite cranky when I don’t get my french fry fix. Not to mention it was only 1:30 in the afternoon on a Sunday.
Service was slow, but the person who helped us was very friendly. I probably won’t come back unless I’m forced to.

Slow, inattentive service and the food was nothing special.