While walking down Genesee Street we decided to stop in at this Dunkin’ Donuts location for a quick cup of coffee. When we popped in, the line was massive and the people ahead of us did not seem happy. Come to find out the team was under staffed and customers had been waiting for at least 10 minutes. Since we weren’t in a hurry we decided to wait. When it was our time to order the staff was really polite but incorrectly made our drinks. We had to have them make them again which was an additional pain. The coffee itself was great, and to me, it was clear that the staff was overwhelmed. Hopefully next time I stop in the experience will be better so I can hopefully rate them higher.