Five Star Tanning

Just updating my rating. I meant to give it three stars originally but it posted as one.

While searching tanning salons and reading the reviews, I came across a reply by the owner Felicia on the sarah m.‘s post dated 4÷1÷12. Felicia, you just scared away this potential customer. That post was unprofessional. People use Unilocal to not only find businesses but to find out about businesses and to make choices based on those findings. You may have a nice business but your attitude just blew me away before I even came through the door.

I am new to the area and am military. I have been going to your business for the last week. Each time it has been closed and there are numerous signs posted on the door. One sign says you are closed on the 7^th of July, however, it is now the end of July and so I’m guessing no one has been there at all. I’ve called and couldn’t leave any messages. I’ve been to your website and the information there didn’t match the door sign either. At this point, I’ve tried different salons in town. A friend gave me a free pass to a brand new tanning salon in Vacaville. I love it and recommend it. They have the best customer services, cleanliness, and professional staff who know what they were talking about. I also got a military discount on top of the best rates in town. I hope you can get your business going again and good luck to you.

Went to get a tanning package! They were very helpful, nice and accommodating. The place was very clean and beautifully decorated. Excellent beds! Thanks Five Star Tanning

Great place. Very pretty. Owner was very nice and admitted that she has had some issues with the hours. I have tanned at many places and her price with the special is by far the best of any I have gone to. I must admit I have never been to one that offered a monthly automatic debit option but I just didn’t choose that. So far I am pleased. I am going to give it a chance. I have been to two others In town and this place is better; cleaner and prettier.

Love this place. super clean and Super friendly.

I love this place. It is very clean and very nice decorated. Love their beds, they have some of the newer beds and thats important for me and the owner is very friendly and profesional, I actually Live in Fairfield but get my tanning done here, they always have specials and great special packages. Their is a lot of tanning salons in the area but this one is by far my favorite and highly recommend :)

Just started going and by far very happy with what I’ve seen. Owner was very nice and helpful and I love the place. Everywhere else you go it’s a thirty min wait here your in and out.

I love this little tanning salon! It is very clean and modern! The tanning beds are all state of the art. I have had numerous spray tans here too. They are not blotchy, and the spray tan doesn’t have the awful spray tan smell like most of the others. Felicia does a great job and is very customer service oriented. If you don’t like something or are not happy, she will fix it. I highly recommend giving this tanning salon a try. I moved here a year ago and have tried numerous other tanning places in the area. In my opinion, this one is superior to all the rest!
PS I always call and make an appt so I haven’t had any issues with their hours (like the other reviews).

Worst experience EVER! The owners are terrible… Rude, unprofessional and they close unexpectedly all the time. There are plenty of other places in town. Watch our for the hidden fees… YOU WILL BE MISLED! When you see them, keep driving…

Everyone on here has talked about the hours but no one has reviewed in some time! I have been going for a month now almost everyday and I’ve never gone to tan and seen anything accept an OPEN sign!
Felicia is one of the most friendly people in business I’ve come across and deserves everyones business!

The salon is beautiful. The beds very nice, the cleanliness, so so, the chairs in rooms and hooks in every room were not there when I last went, which was in December.
I too have showed up on 3 or 4 occasions only to find a note on the door. It’s frustrating. I was planning on going today, but just called about 30 minutes ago and no answer, so I’m guessing closed. Felicia the owner is an awesome lady who does her best to make right the situation of being closed, but if you can’t get in when you want/​need to it doesn’t help to have time credited.

I use this tanning salon because it is close to home, and convenient to stop by on my way home from work. The salon is beautiful, and looks very clean. But, BEWARE. Though it looks clean, there are a few issues that I wish they would address. The business practice here is greatly flawed and I’m surprised they are still open. I guess it’s because of people like me that made an investment up front and are trying to get their dollar’s worth.
1. The trash seems that it’s never emptied, I have seen the same trash in the same rooms for about a month.
2. There is no toilet paper in the bathroom. This has been on multiple occasions, I actually have never seen toilet paper in the bathroom, always paper towels.
3. There are no chairs in the rooms, at least not the rooms I have been in. This means you have to put everything on the floor. SOME (not all) of the rooms have small tables, but they are accent tables, about 6 – 10 inches in diameter.
4. The floors are dusty and dirty. You wouldn’t notice from a distance, but when you pick up your clothes, you can clearly see the dirt and dust.
5. I have noticed three people working here, but only one knows what she’s talking about, and she is rarely there. I assume the other two are her boyfriend/​husband and maybe a friend/​neighbor. They are not knowledgeable at all, and I don’t feel it’s legal for them to be working there if they can’t answer simple questions. (Simple like: «how many minutes should I do if I haven’t been here for a week?»)
6. I know they make an effort to clean the beds, but I have ran my fingers down the side of the acrylic, and felt dried lotion and sweat.
7. The minutes are a strange credit system. I have never seen this before and I have been tanning on and off across the country for about 9 years. I feel like it’s somehow a rip-​off. The monthly fee is the best deal, but only if you sign up for the electronic deduction from your checking account.
8. THEY ARE NEVER OPEN DURING THEIR SCHEDULED BUSINESS HOURS! I have driven there multiple times to find that they are closed. This is usually on weekends, both Saturdays and Sundays. Though, I have gone at 6:00 PM on a weekday and they were closed, when the hours state 7:00 PM.
I purchased a large amount of minutes initially, which was my mistake. Now I don’t want to completely waste my money so I will continue to return until the minutes are depleted. My first impression of the salon pulled me in and I thought I was getting a good deal. Please be wary and do your homework before using this salon. I wish I would have!

I really like this salon, the owner is sweet and beds are good BUT THEY ARE ALWAYS CLOSED!!! They are even closed today… so what am I paying for? They are either closed for lunch or they just decided to close early for whatever reason. very unfair and unprofessional. SPeaking of, they are closed today too! The hours are very difficult to meet. The other reviews are right, and its so unfair to the people paying for the service. In a nutshell, GREAT BEDS but what’s that matter if you never get to use them because ITS CLOSED ALL THE TIME!

Excellent beds. Owner is friendly. But incredibly flakey. Hours are constantly changing… this is the fourth time in two weeks I have wasted gas and time to drive to bfe Vacaville for this place to again be closed. One of the most disappointing business experiences I’ve encountered. I found this place through Unilocal and will say my farewell through Unilocal… oh well about the $/​credit still on my account.

Great beds, Great personnel except they are always changing their hours and are hardly open when they say they are going to be open. There has been countless times I have gone to go tanning «within their business hours» and this place is not open. Not very reliable which is upsetting as direct withdrawal from your account is taken out every month. Not fair that you have to pay and are not able to go tanning when they state they are open but are actually closed. Owner is very friendly, beds are very nice but I do believe they either need to hire more staffing help to keep this place open when they say they are to be open or give better rates/​discounts on their direct withdrawal packages…

Vacaville is definitely lacking in good tanning salons and this place was great! Nice clean and new. I spray tanned and she did an awesome job!