IHOP

Great place to eat… coffee is really good as well. Sure miss the Daing Silog (fried fish) they used to prepare.

If for no other reason Angela’s curtsy and table prep. It made me smile! Such small things can make quite the difference. Excellent service! Thank you Angela!

Just finished an Amazing Breakfast with probably one of the BEST waitresses I’ve ever come across making our experience even more enjoyable. So if you are looking for a cheap, delicious, and satisfying meal with an excellent host request Taylor. A+

We’ve been sitting here for almost an hour and still waiting for our food. According to the waitress there are only two people cooking and there is a new owner for this place. The waitress was very nice and explained the whole story. Will think twice before going to this place again.

Breakfast was great… stopped in on a family road trip to Santa Cruz for Easter weekend!

While I observed 4 – 5 staff in the restaurant at 3:45 pm, the bathroom was not serviced evidenced by a heavyBM smell even outside the door. Inside there was paper around the floor. There were very few patrons at this time of day yet many tables remained uncleared and there was food and paper debris on the carpet. Although the majority of seating was available, our party of 6 was seated in a crowded booth. This seating proved difficult over time for 95 year old grandma and 2 squirmy kids. My hot chocolate was over filled and dumped right between my young granddaughter and I. Ultimately when our food order was served the waitress carried four big plates on her arm and ended up dropping one of the children’s plates under the table. We were told they had no brown sugar after the oatmeal was served. Unbelievable my order of strawberry French toast was good. Recommend training to staff about timely facility cleaning, table serving and table clearing. A definite disappointment.

Customer service sucks. I had to call twice to place an order and when I went to pick up my order I waited 5 minutes before anyone acknowledged me. What really mad me angry was a couple walks in a couple minutes after me and they were greeted and given a table and I was left there. I understand what it is like being short handed but it takes a second to acknowledge someone.

Went to iHop for «breakfast» dinner last night and I had a good experience. We were seated immediately, maybe because of the time. The food was great and the server was great! I would not choose iHop on a weekend morning and not expect to wait, so I’ll go during the «not so busy times».

My boyfriend and I don’t expect too much when we go to IHOP. He gets the same thing every time and I just want some quick, easy food with semi-​decent service.
Neither of us were pleased with our experience tonight at the Vacaville IHOP.
We were seated in the almost empty restaurant in a very timely fashion. However, we weren’t greeted by a server for quite some time. Now I know we’re pretty quick to decide what we want since he already knows and I pick fairly quickly, but I feel like 10 – 15 minutes before someone even asks you what you want to drink is a bit much.
There was a server in our area but she patently ignored us despite my boyfriend’s attempts to catch her eye several times as she attended to the tables adjacent to us.
Finally, someone came over to our table and we placed our entire order all at once. Philly sandwich, southwest club, mozzarella sticks, soda and a hot tea.
The drinks came out in an acceptable amount of time with an apology for our wait. Not long after, we received our entrees, again with an apology for the wait. My boyfriend asked after the mozzarella sticks and she said they would be out shortly.
Apparently they were put of the buns they usually use for the Philly sandwich because his was on a hamburger bun, which was not what he wanted. He’s a bread lover and that bun makes the sandwich for him, so he was not pleased.
My sandwich was fine, but my onion rings were very obviously over-​fried. They were not golden brown, but rather a very dark brown. Having worked in a restaurant and handled the friers, I can safely say that if they had been in the oil for another 30 seconds they would have been black.
Not ones to complain, we attempted to enjoy our food… And continued to do so *without* our appetizer. We’re pretty fast eaters — I’d say it took him 10 minutes or so to polish off his sandwich and fries. And he had already set his plate to the side by the time those mozzarella sticks came out. My sandwich was almost gone and 3 of the 6 nearly burnt onion rings remained on my plate.
She apologized again for the wait. Not surprisingly, the mozzarella sticks were also overcooked, though not as badly as the onion rings (which I did not finish).
We got our bill and I left a meager $ 3 tip simply because I knew it wasn’t all her fault and that servers do not get paid properly, but we both felt as though we shouldn’t have left any tip.
To top off this whole experience, the woman at the register answered the phone while she was running my card for the meal. I can only assume the person on the other end was the district manager or some such because she said that thing a had gotten much better «since she was here» and that they’ve had a lot fewer walkouts and no complaints in the last 10 days.
We were sorely tempted to say something but did not interrupt.
If the district manager happens to read this, please send whomever you sent to that store to correct things and make them stay for several days or weeks. If this experience is better than what people were experiencing a week and a half ago, I’m surprised the place is still open.

Guess it was all I could eat pancakes since if I wanted more than 2 pancakes I would need to sit here all day. Worst service ever.

I will not go back to the Vacaville iHop again? The worst service ever. After a 20 minute wait we were seated. After 45 minutes no food. I asked the waiter was anything going on because of the long wait and her response was that two cooks had just walked out. Ok, I didn’t believe her but then another couple was sitting in front of us that was seated 15 minutes after us and they received their food and still nothing for us. I asked for a manager just to inform them of the long wait and no manager ever came to talk to us. I told the waitress not to bother at this point and we left hungrier than we arrived. The service is the worst I’ve ever encountered. Sorry, iHop lost six good customers.

My girlfriend and I went in for some crepes the place smelled like a public bathroom, there was only one lady working and she was talking to a costumer the whole time, it was very rude i told her i wanted order something to go so she didnt even give me a menu she just said «ok» and walked back to the cumputer while she was still talking with the costumer, so i had to grab the menu, we ordered 2 orders of crepes, my gf ordered 4 crepes of chocolate and i ordered 4 crepes of strawberry the lady (her name is deby btw) she even double checked the order and at the end she got it all wrong we only got 2 crepes of chocolate and 2 of strawberry, they werent even good. i was so pissed that i didnt even want to go back. This is not the first time that stuff like this happens to me at this ihop and im never coming back here. I prefer to go to Dennys service is way better and is cheaper!

Debby was our waitress and service was outstanding. The food was perfect, we got scrambled eggs, 2 pieces of bacon, hash browns, and unlimited pancakes for $ 7.99! Why don’t I go here more? I will now, it was a great experience and highly recommend.

Ordered pan cakes and omelet today. Got hair in omelet. Got a replacement and 2+ $ off but dint feel like eating after seeing hair.
Seat was torn and was not clean when I sat. I had to move the vegetable that was there on seat and sit.
Waitress was polite in handling the situation, appreciate her act.

Worst place to get a breakfast and server is a dull and slow and forget your order in a sec. I was confused whether I am in America or Mexico as the Mexican server barked at me when I asked my food.
I wanted great American restaurant with friendly server.

Great place for breakfast but not a good lunch or dinner spot!
Service is alright. Kinda on the slow side but efficient.
I usually order their flavored Pancakes, Crepes and French Toast Combos. Haven’t really tried anything else.
Good place if you want fast, cheap and easy food!
3 Stars!

Great wait service and well run attributing to outstanding management. Angelina was efficient and friendly for our large party of 10+ so I rate this place high.

If I could give 0 stars I would worst service ever and every one of our orders were wrong or burnt used to like it here but has gone way downhill definitely wont be returning to this location!!!

When I told my friends I’ve never been to an IHOP since my four years in the US, they all registered shock on their faces. We came pretty early at 7AM as we were driving down to Tahoe for skiing. My friend and I shared a Berry Berry Belgian waffle and Country Omelette. I also got a chocolate milk. Maybe because it was so early, there was only one server in the entire restaurant. Even with only four tables filled up, service was slow and it took awhile for me to flag them down for my bill afterwards.
The food’s alright — nothing too bad but nothing to brag home about either. The Belgian waffle had good texture, but I would prefer less cheese on my omelette. The chocolate milk is on the sweeter and smaller side.
On a side note, I accidentally left my iPhone 4S on the table (screen broken) and when I returned it was at the front desk. Appreciate their honesty.

I don’t understand previous reviews. Great food, good and fast service. And not too busy.
I’ve been to lots of other IHOPs, and this one ranks up there with the best of them.