OshKosh B’gosh

Great store for quality kids clothing. It seemed like everything was on sale and the staff was very helpful. Their coveralls for kids last forever and will stand up to numerous washings and anything the child on your Christmas list can dish out.

I wish I had a better review but I don’t. This place is full of cheap clothes that look like they’ll fall apart in the wash. Sales are appealing but not true to for the quality.

I visited Osh Kosh B’gosh to see what kind of clothes they sold for boys, but the selection was just awful and junk.
The lady working by herself was friendly, but I wouldn’t come back here.

I am basing my review solely on customer service and this review is based on the Vacaville location only.
I was welcomed as I entered the store and asked if I needed any help. Being that I have frequented this store on a fairly regular basis I felt pretty confident I could find what I needed and thanked the associate for the offer.
I made my way through the store and found myself disappointed with the immature and ridiculous options for an 8 year old girl. They did have the pants that my son specifically requested and hit a mini-​jackpot on selection of colors and sizes. 60% off plus I had a coupon in my purse for an additional 25% off all my merchandise — score! I loaded up as I was restocking my son’s closet for «back to school.»
I got to the register and there were a few people in line ahead of me — no big deal, I wait my turn. I notice some shorts the lady in front of me has and I leave the line to go in search of them.
I found them and headed back to the register. My arms are pretty full and I’m delighted to see nobody standing in line so I can set my clothes down at the register.
After a while, the original associate sees me standing there and comes over to begin to check me out when another associate comes back (she was the one that had been checking people out earlier) and she looks and me and says, «sorry mam, but you have to wait, I was helping someone else» — this would not have upset me if a) she would have asked if it was ok if he went ahead since he had the single item versus my 20 items or if b) she had been in the middle of a transaction with him, but she hadn’t. (not to mention the customer, a man, should have insisted that a woman go first but I guess manners are just old fashioned and unheard of by everyone!?!)
Quite annoyed I said «no problem, I’ll just do my shopping somewhere else» as I walked out of the store and left my pile of pants on the counter.
Feeling frustrated with myself for being so passive aggressive I told myself I should be more assertive and stand up for my rights as a customer. I went back into the store and asked to speak with the supervisor. Her name is Amy and she listened to me then goes, «what do you want me to do about that?». SERIOUSLY??? How about customer service! The CUSTOMER should NOT have to tell the supervisor how the situation should have been handled or how to resolve the conflict but to apologize and offer to ring me up immediately and apologize once again as I leave the store… Obviously Customer Service 101 is far above their standard operating procedures and thus I refuse to spend another dime in their store!!! Gymboree userstands what customer service is and will remain my choice store for my children’s clothing needs.

A pretty cool place to get toddler goods, plus this particular Osh Kosh B’gosh is loaded with different types of overalls that my niece seems to adore, so thumbs up, up, and up!
Pretty good sales with additional discounts through the 4^th of July. $ 3.99 4^th of July shirts for the kiddies. Get ‘em while they’re hot or just wait till after the 4^th of July when they mark them down to $ 1.99 probably. Woohoo!