KFC

I just came from this place. The chicken is way over salty and the gravy used for the mashed potatoes is way too watery and diluted! This KFC is the worst one I’ve been to EVER !!! The flavor is all wrong and it’s completely dirty !!! I came home to a very upsetting meal !!! Over salty and lack of flavor in other areas ! Thanks but no thanks !!! Looks like your professionalism just lost you THIS customer !!! I’m sorry but I cannot recommend this particular KFC to anyone !

My husband went today June 11,2015 around 6:45 pm got me and my son the 20 piece hot wings which were tasted like old cold wings when he arrived home. He also said the manager guy has a serious attitude. SMH redwood KFC is further from my home we live near benica but it’s vallejo and their food is better. We usually wait for fresh hot wings… I’m very disappointed in KFC horrible quality of food lately. SMH :(

I went through the Drive through got 1 Grilled breast and 2 original receipt the grilled weighted 3oz and the original receipt was 9 oz. I was very disappointed in KFC not the first time they let me down. Took my 3oz back and had to go through the drive through again. it was 8:45 and the dining room was closed. And the customer service sucked. Should have minus 5 stars!

Had the KFC famous bowl here. It was great. No issues. The staff was friendly. And the food was hot. I will return !

Always a wait in the drive thru even when I’m the only car. The food is put in containers very sloppily. I like the little chicken sandwich but it always has sooooo much mayo on it. I know there is no way that it is supposed to have that much mayo on it. The bbq sandwich is allll over the place. Meat just slopped in the bun and all over the box.

Went last night to get a quick dinner through drive thru, we got our food and honey but whoever gave us our food forgot our UTENSILS. How the hell do they expect us to eat our mashed potatoes? Shame on the drive thru person never going to this one anytime soon. Well just go to the kfc/a&w one instead.

I wish there was a way to give 0 stars. The customer service alone makes this the worst fast food establishment in Vallejo, by far. I hope for the day it’s shut down or that new management improves this joint.

I just had me some KFC, woo woo. THE FOOD WAS SO BAD I WILL NEVER GO BACK. I had the individual 2 piece combo side mashed pot and green beans.
Chicken = dry, oily and tasteless. Never again
Mashed pot. = purée of potato yummy NOT never again
Green beans. = canned beans never again
Iced Tea. = worst taste ever. Never again
Biscuit. = good recieved no butter or honey like always.
I am about to throw up because of this crap. Never Again.

Good chicken even better on Monday specials, if ONLY they gave me Mac&Cheese instead of the mashed potatoes and gravy… Other than that good food day time robbery prices though

Good customer service (⁹⁄₆ @8:27pm)
the cashiers have a great positive customer service. more fast food places should take notes. usually they are rude & bitter.

Three stars is pushing it. I do not know sometimes if it is due to poor management as to why Vallejo chain restaurants may not be as good. There was a leak from the ceiling dripping into the area where the gravy is. A styrofoam container was used to ladle the gravy. Chicken was «wet» and unappetizing.

Is it possible to give no stars? This KFC has horrible customer service. I got really poor service from the drive thru. The employee must hate her job. Ghetto attitude for a ghetto store. The first time I let it go and gave them a second chance. The second time that was it, my last visit to this store ever. In these economic times I would think you could find someone grateful for their job, not bothered and condescending. I can’t remember her name, but she needs to go. The worst part about it is I made a complaint with KFC and they didn’t even respond. I will still go to KFC, but not this one. I hope the store management sees this and has a meeting with the employees.

This KFC is living proof that you need, unfortunately, to check the contents of your order, by rifling through your bag, to insure you got what you’ve ordered. In fact, the same applies for the location on Redwood as well. LIttle else is more irritating that not getting what you ordered, and only discovering it after you’ve drive home, popped in a DVD and settled down to some serious pigging out. Also, by putting the lid on top of a bucket too tightly, the chicken sogs out, loosing any crispy qualities it had when prepared. The skin was so gross we just pulled it off entirely, and reheated the pieces again. Also, the potatoes and gravy containers were more empty than full. I don’t know if they measure this stuff or eye-​ball it, but skimpy defines the size of the sides. The staff was friendly, but needs to verify bag contents more carefully. Please.

Good, as far as KFC goes. Decent service and typical KFC choices and quality. Consistant with other KFC restaurants. I sometimes drive here from Benicia because I find the Benicia KFC so poor.

Okay, I was wrong. The special is now $ 3.99 until 4pm. Then it is $ 5.49 with tax after 5pm.