I’ve intermittently rented storage lockers here since 2006. My dealings with Desi(facility manager) have always been fruitful. 1. Never had anything stolen from my lockers. 2. Always dealt with professionally. 3. Manager is no nonsense, which gives me confidence my stuff is okay at this facility. I had a situation where this facility’s available locker would not work for my possessions, so the facility manager used their database to find an alternate location… it worked out great. The only thing here is parking, there aren’t enough spaces directly in front of the facility, but that seems to be the norm for businesses like these… otherwise I’d give 5 stars.
Citlalli F.
Évaluation du lieu : 2 Vallejo, CA
I liked the fact that you need a code to get in. Sometimes I saw suspicious people hanging out in there like waiting for the gate to be opened by someone else. It was scary and since they are understaffed and most of the times I went there, nobody was there, I couldn’t express my concern. When I needed to use the restroom or to ask for the cart to move my stuff from the storage to my car, I couldn’t. That was very inconvenient. I didn’t have my unit broken into or anything like that but I noticed they don’t have automatic lights for the hallway so when you go in you need to have a lamp with you to be able to see better. I guess if they hire more people to make sure there is always somebody there to help the tenants that will be a lot better.
Martha B.
Évaluation du lieu : 5 San Francisco, CA
Top notch service. Desiree is on the ball when it comes to helping others.
Greg L.
Évaluation du lieu : 1 Vallejo, CA
Do not store your things here. In a mater of three months I had my unit broken into. Not only my unit, but 2 others as I was told. My unit is indoors and upstairs, and yet nobody can find out who broke into my unit. Not only that, but less than 2 months into my rental they decided to raise my rent 13 dollars. All I have to say again is, DONOTSTOREYOURTHINGSHERE!!’