Daltile Sales Service Center

Horrible service! The woman shauna is not helpful and uses the reason that people called in sick. She doesn’t know her product?! Horrible!!!

worst experience ever, for the first time in my life I was shopping for tile. Long story short, I bought the tile but didn’t work out so I had to return it. So I walked in to the store and the representative that helped me wasn’t in and they told me he will be back in half an hour. I decided to talk to the supervisor so I can get back to work quickly. I walked into her office and explained her the situation. But, she said with an attitude what you want me to do you have to wait until Peter gets here. After half an hour of waiting Peter got there and the supervisor called him to her office and told him to take the tiles back but don’t sell him tiles anymore. Thanks for that because I went to smaller store on Sherman way pass the Coldwater Cyn. I got the tiles for the ¹⁄₃ of what I paid them with much better attitude. They even load the tiles in the car.
Do some research before you buy tile from Daltile because you can get the same Chinese tile for ¹⁄₃ of the price.