another ordinary day at the office, still so much work and less time to finish it. the stress was there and eventually the problems will be there. and then I went here and made some orders, well, there’s nothing new about this place. Burger is still plane, fries is okay.
A K.
Évaluation du lieu : 4 Los Angeles, CA
Yummy ice cream. However I saw a video of some guy with fries from here, they last for 10WEEKS! I will never buy fries from here. 5 stars for ice creams — 1.5 stars for fries = 3.5 stars.
Jack N.
Évaluation du lieu : 1 Los Angeles, CA
Worked all day with little food. I was hungry. Called Different McDonald’s near my location to see if there were any filet-o-fish O Fish Fridays today. I was told over the phone yes, so I told her I will be in. I drove three and a half miles, went to the drive thru and they told me” no sorry it starts next week”. Thank you for wasting my gas, time, and energy! I won’t be back BTW, deserve 0 stars.
Doc S.
Évaluation du lieu : 4 Los Angeles, CA
Friendly staff. When a mistake is made the management wants to know and have the employees improve. Don’t like that you always have to move to the spaces that are forgotten about and ten minutes later they bring you your cold fries but forgot your ketchup and napkin. What you wanted the beverage and straw too. Just because you paid for them does not mean that you will get them if you did not clearly ask for them as well. I ordered a large sweet tea and large fries. I asked for a lot of ketchup with a straw and a napkin I did get the tea and fries. No napkin no ketchup no straw. But was told there in the bag. Who’s bag not mine.
Phi k.
Évaluation du lieu : 2 Los Angeles, CA
Drive through earlier and order a combo with large fries. I got a large fries container. But there was only half of a fries in the container. Didn’t notice it til I drove off. Would had say something. To top it off. Fries was old. Everything else was OK. Too bad no more honey mustard.
Rachel G.
Évaluation du lieu : 1 Los Angeles, CA
This is my first bad review. I don’t leave bad reviews unless absolutely necessary. First of all the drive thru situation is terrible. It divides into two lanes. They don’t properly monitor who gets in the lines first. So I had a car cut in front of my family and I. Second they manager lady who was there was so rude once we made it to the pick up window after being in line for 22 minutes. No joke. So you would imagine that after waiting for so long that you’re food would be fresh and hot waiting for you. Nope. It was cold and the French fries were not cooked properly. They were very hard. And not the over cooked hard. They were not left in the frier long enough to soften. I told the manager lady. She was so irritated about it. You could tell by her sigh and facial expression. She basically brought back the same fries and said«that’s how they are coming out right now.» And she was so snobby and rude when she said that. I will never be back to this McDonald’s ever again.
Anthony C.
Évaluation du lieu : 3 Los Angeles, CA
Decent location with a vey nice inside area. The inside area is very big and there are two parts to it. Also, the drive thru has two places to take your order which is also another cool feature to have. I was a little confused trying to find the registers to order. Once I went to the register to order the cashier looked confused and was like do I take the order? After a few minutes he finally started taking our order. I wanted to order a sausage mc muffin with egg whites since breakfast is still served. Then the gentleman told me egg whites aren’t served all day, which I was like WHAT??? How do you serve breakfast all day and egg whites are only offered in the morning! What a joke. The gentleman just kept telling me it’s only earlier in the day. Anyways it’s an okay location with a nice inside area to eat in.
Tonya W.
Évaluation du lieu : 5 Los Angeles, CA
I LOVELOVELOVE this McDonalds!!! I go to this location specifically for the service I get here. I come here almost every morning and I am one of those who gets to know the people if I’m a regular. Yolanda, Sara and Elena are my usual drive-thru ladies. They are AWESOME!!! I am greeted with a Good Morning, have a great day, and a smile every time. Everyone here is great. This is a very busy location and sometimes there is a little wait, but overall is very fast and I have never had a wrong order. GOODJOBYA’LL!!!
Kristine M.
Évaluation du lieu : 1 Los Angeles, CA
I feel so sorry for the workers here who have to deal with a few ratchet ass teens from the schools in the area. There were some ghetto ass kids hanging out in a benz that prolly wasn’t even theirs, staring me down while I was in my car waiting to pick up my sister. And someone fucking hit my car while he was riding his bike. Lucky I wasn’t mad enough to run that fucker over. It’s so sad how much of a disgrace those kids are. Like what the fuck are you doing hanging out in the McDonald’s parking lot anyway? LOL and they think they’re cool tryna prove shit. No… y’all are just ghetto and trashy. I wish corporate and or workers would kick these fuckers out.
G L.
Évaluation du lieu : 1 Los Angeles, CA
Found some disgusting piece of lint/trash on my food. Looked like the food was dropped on the ground then served instead of thrown away. I will never go to this location again!
Tara W.
Évaluation du lieu : 1 Van Nuys, CA
Worst ever so slow! Orders are wrong… like they hire the worst staff! Sitting at drive thru for 20 minutes no way for me to drive off or back out!!!
Rantz G.
Évaluation du lieu : 1 Lake Balboa, CA
These jerks charged me extra for tartar suace for my dry as fire tinder fish sandwich, screw this place, just another reason not to frequent this garbage establishment. I’m glad there losing money I hope they go bankrupt. The struggle is real.
Martin A.
Évaluation du lieu : 5 Burbank, Los Angeles, CA
Had a father/daughter breakfast with my Leia this morning. Ordered our usual and she wanted the toy(which currently is a Sweethearts plush). When it came time to pay, they asked if I would be interested in paying with«Love». I said«Of Course». My task was to hug my daughter and tell her«I love Her». Which I did. Horns and Cheers sounded. Very cool marketing concept McDonald’s. Definitely made my daughter and I feel special. The meal was paid in Love and to top it off, her toy was a plush with the word«Love» on it. Great service and a fun little breakfast date with my daughter. We will definitely remember this.
Nicole M.
Évaluation du lieu : 5 Glendale, CA
I love this McDonalds!!! The location is a bit sketchy but that’s not a problem when there’s a drive thru. The workers here are really friendly. I come here to get breakfast occasionally and they’re always wishing me a good morning and they seem genuinely happy. It’s awesome to get a great vibe from people, especially in the morning. I think the employees are doing a great job! I like how their breakfast is warm and ready to go. I usually get my meal in a minute or two. This is the epitome of fast food! As usual, double check your order before you leave to ensure that you’ve got what you ordered. I’ve never had a problem with my order at this location, and that is a miracle, especially when you’re always ordering through drive thru. Overall, this location rocks! I’m also loving the ladies McDonalds cardigans!(just felt like giving their uniform a shout out)
Todd G.
Évaluation du lieu : 4 San Fernando Valley, CA
If you MUST go to a McDonald’s, this is one of the best in the area. Yes, they get busy with several schools right nearby, but the restaurant was recently renovated and is clean and spacious with friendly service.
Jose M.
Évaluation du lieu : 3 Los Angeles, CA
I always stop by this location in the mornings to grab breakfast on my way to work, and especially for the coffee. The people who work in the mornings are way much nicer and greet you very well, not so much the people who work at night. The night people are so rude here and unprofessional. I have to say tho, the ice coffee here is terrible! It taste like nothing but caffeine and water! No flavor or sweetener added! I don’t know if it is just this location but the ice coffee here needs to improve. I use to like it a lot but wont be ordering this anymore.
Emily S.
Évaluation du lieu : 3 Agoura Hills, CA
Good food. But they have messed up my order too many times… idk if that McDonalds is famous for screwing up orders but every McDonalds has screwed up my order at one point in time.
Mane S.
Évaluation du lieu : 3 Lake Balboa, CA
I’m not a fan of fast food and I really don’t like to eat inside(rather take it home). Well my niece love the ice cream so we went in to enjoy the ice cream which was good. My sister in law had #11 and I couldn’t watch her eat that however she was happy so great. My favorite thing on the menu is the ice cream and if I must have it the French fries
Ludwig V.
Évaluation du lieu : 3 Los Angeles, CA
Average Mcc Donalds but LMAO this kid is trip pin cause he put ketchup in his hi-c and now he’s mad. Ahaaaa he did it himself tho!
Melissa A.
Évaluation du lieu : 1 Lake Balboa, Los Angeles, CA
UPDATE: I got a call back not from the manager, but the district coordinator. He called my phone about a week later and I was unable to answer the call but he didn’t leave a message. The same number called again about 4 days later and I picked it up. Just like the other customer service he completely disregarded my comments and«invited» me back to the store for a Free small fries. It’s not about the half filled items at this point, they have HORRIBLE customer service and completely disregarded anything I said. Again I mentioned that neither phone number available worked and all he said was«maybe you’re willing to give us another try. We invite you to come back to out restaurant and we will provide you with free small fries!» Horrible customer service!