Duncan’s Woods

Never received custom ordered item for which I prepaid. When I inquired about it, I received a nasty email that insulted me saying I’m arrogant and expect them to be like Nordstrom’s.
Because I ordered at an arts fair where they were a vendor, I contacted the organizers of the fair regarding their lack of integrity in honoring my purchase. They are now banned from being a vendor at the arts fair. They should be banned from being in business.

Im sure the product would have been nice if I had received it. When I inquired about not recieveing the product I was told to contact UPS and basically there was nothing that she could do. Everything was done on Duncan Woods End (so the lovely lady at Duncan woods said)! So not only am I out a Christmas gift but also out the money that I spent on it. Oh and when a customer does not recieve an item the shipping company needs to inquire to UPS. Aparently she was unaware of this. One last thing… hanging up on your customer who just bought something from you is never professional… you would think in the spirit of the holiday season, and also a time of loss with Sandy, one would be more empathetic and kind… I guess not at Duncan Woods

Duncan’s Woods has made its good quality jewelry boxes, cribbage boxes and domino boxes here in the Pacific Northwest since 1981. The owner has a tent (river side) at the Portland Saturday Market and I can’t resist stopping by if I’m in town during that time. The prices are also very reasonable for such fine looking and tactilely pleasing wood boxes. Last Sunday I bought a nice small box made of Bubinga and Maple with a nice Turquoise inlay on top. And the brass pin hinges do add a simple elegance to the piece.
The owner also sells on ebay under dunc51 and offers a different selection from week to week. If you’re a sucker for fine wood boxes like I am, Duncan’s Woods is definitely worth a look.