Gold’s Gym

If I could give this place negative stars, I would.
I signed up for one of their pre-​opening deals with Ryan, but he charged the wrong card.
The next day, someone called me (probably someone trying to sell me personal training) and I told them about the mix-​up. They said they’d look into it and call me back, but no one did.
I called and spoke with the Assistant Manager, Conrad, 2 days later (to give them plenty of time to call me back on their own). Conrad told me he’d look into it and call back by 12:00 at the latest. Well, no call by 12:00, so I called him. He said he was «just about to call me,» but was talking with someone about it and would call me back (yet again!!) within 5 minutes.
He did call back shortly (finally living up to ONE of their promises) and told me that he canceled my membership to refund the charges. To re-​start the membership, my husband and I now had the option of signing up at the original enrollment fee, but $ 5/​mo MORE for the membership and he would «throw in» a second membership for the same HIGHER price, so the monthly charges would total $ 40 instead of the original $ 15.
I’ve had nothing but problems with this place and will not be going back.