Sterling Heights

Ever since the awesome manager Silvia left there are a bunch of bitches working here! Sarah Assistant manager is condescending and talks to you like you’re an idiot and if you come in and try to discuss something she doesn’t have time and wont work with you at all! I’m just another contract to them not a paying tenant. Do not move here even if u think the apartments look good. Parking is horrible! U either park on the street or buy your own space. And now that management is down the drain I can’t wait to move out. Plenty of other great apartments just around the corner. Raised their prices recently as well.

Don’t bother getting an apartment there. Although the place is nice and a great place to live, the managers at the leasing office are TERRIBLE! A lot has changed since I started living there and finally moved out. They have two particularly rude employees one who I believe is the regional manager named Paula and another rep by the name of Sarah. They had made my moving out process a complete nightmare. Sarah, who puts the final move out bill together, can’t do simple math or give an explanation of how the final break down of the bill goes. She was very irritable and rude and finally had to get Paula who was just as rude but could at least give an explanation. Then after everything is finally said and done, after I had paid my final bill completely, I’m hit with another bill. Good thing I’m out of there and not dealing with these rude ladies. I miss the former management. They really made Sterling Heights the great complex that it was. Someone needs to go on in there and train the current staff Customer Service 101.

The management used to be amazing. Now they are horrible. We have had more break-​ins cars stolen cops called then anywhere else i have ever lived. They are not very attentive when YOU need something but its aweful when they need something from you. This place doesnt have guaranteed parking and you pay almost 1200 bucks to live here. Dont be fulled by how pretty the inside of your place looks.

I have lived here for going on 6 years. In that time my rent has nearly doubled. The people upstairs are horrible. I’ve complained many times and it does no good. I’m not sure why little kids are allowed on the 3^rd floor. It makes no sense to me. Anyway, my rent renewal offer came in Thursday and they want $ 159 more per month for another 13 months. I can’t afford to move to a different place with all the move in fees so I’m stuck here. I will say that maintenance has always been right on the ball but for the price I’m paying, I could own a house. It’s just not worth it.

Came in to tour appartments looking for a three bedroom. The woman I worked with was fantastic. Very approachable and knolegable about the property. The property itself was very noce I would give it a good ⁸⁄₁₀ but as I said before the customer service was the best I had while shopping all day. I think her name was Adrienne. Very impressed.

Just moved in from out of town. I’m a contractor, so I’ll be here (thankfully) for only a few months. At first the apartments seemed nice, but then …
On the second day, the wife and I noticed huge amounts of black ants everywhere … in the kitchen, bathroom, living room. There was no food out to attract them, so I’m unsure what they were seeking. I called the office and they said we would have to wait for their «complex exterminator» to show up in a week. He finally did show up, that next week, and the ants are gone.
There is NO PARKING for residents here. It seems that it’s a first come –first serve basis. The nearest place for me to park is a half-​block away … and if you want a «premier» reserved space, well good luck, because most of them are a good distance away as well. Not entirelt convenient when unloading from shopping, inclimate weather, etc.
When I went to the office with these problems, the young women there were absolutely immature, and «did not like my attitude». Well maybe if they took care of their residents, they wouldn’t HAVE to put up with ATTITUDES!

Okay place to live, but the move-​in and move-​out fees are *atrocious.* It cost us something like $ 600 at move-​out, and I’m a clean, conscientious person (honest) — there was no apartment damage, I cleaned it very well and it looked exactly as it did when I moved in. They didn’t cite any damage at all, just painting/​cleaning/​carpet cleaning fees that they removed from the deposit. I’ve lived in 5+ apartments in the last 10 years and gotten my full deposit back at every single one except this place.

I lived here for just under a year, and I loved it. Any problems were solved quickly, and management was very friendly. My only complaint was the leaf blowers between 7 –9 am, they almost always woke me up.

After a ridiculous amount of searching, my roommate’s and I were recommended (by another apartment complex) to go check out Sterling Heights, and wow are we glad they did!
The management is amazing! Anytime we have had an issue, they have fixed it for us right away. We even had an electrical problem that ended up shorting out a charger for an electric drill, and they replaced it for us with no problems!
The units themselves are gorgeous. We literally don’t have a single complaint after a year with them, except for parking sometimes gets a bit full. I for one will be very sad to leave them.