Simplicity Salon & Day Spa

I had an extremely disappointing experience at this salon. My grandmother enjoys facials here on occasion so she encouraged me to try it out. I was in need of a quality coloring job so I made an appointment with an «experienced colorist.»
Well, the entire experience was a nightmare which resulted in severe damage of my hair and a thorough emptying of my wallet.
The stylist was supposed to paint on some lowlights (a technique called balayage) to blend my dirty blonde roots with the rest of my bleach blonde hair. She ended up painting my roots and random sections of hair a medium, warm-​toned brunette. I have no idea why my roots were touched but after she was done, she said «This didn’t turn out right.» I am now 2.5 hours into appointment so she tries again for a total of 5 hours only to say «This didn’t turn out right again.» (All the spots she haphazardly painted onto my hair bled onto the light blonde hair I originally had, resulting in a horrible warm-​toned brunette color.) I just wanted some low-​lights to blend my roots with my blonde hair!
I walked out of the salon crying. The stylist knew she messed up and said I could come back so she she could add a few highlights to the shaft of my hair. However, the damage was done and I knew she could not fix the disaster that she created.
I ended up going back to my old salon and it took 4 hours and 200 dollars later to remove most of the brown dye from my hair, tone it, put in highlights to cover up the orange undertones, and provide a conditioning treatment to my war-​beaten hair.
The only positive thing I say is that the young stylist seemed to be a nice person who tried her best but that doesn’t cut it when you need a knowledgeable and experienced stylist to professionally color your hair.

Go for the massage with Terri. She is great and pays close attention to your problem areas. Love her.

Tried the salon for the first time. I was spoiled for two years working in a salon and was very nervous about someone else cutting my hair, so i asked for someone who cuts short hair good, they gave me Tracy and I love the way she did my hair, so now I have found my new hair dresser. Everyone at the salon is really nice.