The Wharf

This place is awesome. Love the fact they have a scale to weigh your pup right in the back of the store :) the bird food selection is great and really reasonable especially since some of the other retailers or bird stores in the area are quite expensive for the same name brands, they even have a bulk section of seeds so I can get extra of my birds favorite things! The staff is generally busy and they keep the place well maintained, if you have a question they always help and when you get up to the register they are always friendly and genuinely funny and outgoing. Somethings are a little pricey and other things are a bargain just depends what you’re going for but it’s definitely worth stopping in and checking it out.

Love this store. Has everything I need. Always come out with great boots, sandals, clothes for nieces and nephews. If you are looking for a great western wear store look no further.

Danica (spelling) in the feed store was AMAZING and very knowledgeable on what to feed my dog!
Thank you!

If you’re looking for pet food of any kind, this is your place! From rabbits to birds to dogs to horses. They even sell dove food in bulk and price by weight! The staff are also really helpful and full of advice. And bonus: the store is clean and organized.

WOW! I’m sooo happy I stooped in. This is the place to go… Big store w/​everything I need for my lil guy :) n better priced than the other dog stores! Knowledgeable friendly staff. Will be returning w/​my lil furry dog :) he’s gonna be very happy.

Best shopping experience EVER! I don’t live anywhere near this store. Once a year (sometimes twice), I make the drive. They have everything you need in Western apparel, and much more. Even if Western isn’t your thing, they have lots of other clothing. Huge selection of denim… from Levi’s up to fancy, jeweled styles. If you don’t find a boot in your size, they’ll happily order it for you. Their customer service in top notch. Kelly helped me last week and she couldn’t be more accommodating. They know what jeans will fit your body and what boots fit your feet. They go out of their way to find what you need and to make your day special. They are friendly, easy going and every shopper is treated with respect and dignity.

Decent prices, find stuff else where more affordable. Employees ask if you need help, however, when you ask a simple question like «is this a set?» They look at you like you’re crazy and ask the all too often question, «what?»

Super impressed with this Pet Store. They have the best in-​store prices on pet food in my opinion! We purchase large bags of Canidae or Taste of the Wild on a regular basis and we can always rest assured they will have it in stock! Also, excellent customer service which is very important to me! One of the only places I will go to shop for my dogs! :)

I’m truly dissapointed with this place. My husband usually buys his work boots from here and today we got the worst Customer service. We felt discriminated against by the male that was working in the shoe department. We wont be given them our service. Very dissapointed.

I really love to shop local, sometimes you forget about the wonderful stores that Ventura County has to offer and the Wharf is one of them. Being that my pup is having medical issues I was advised to change her food and I began to research different brands and came across one that I felt met her medical needs, it’s not name brand and not sold in chain pet stores, thankfully i was able to find it at the wharf.
The Wharfs pet store is absolutely awesome and seems to be put together by people who love pets, it’s clean and organized and easy to locate the different brands they offer such as grain free and organic foods. They offer from 3.5 lb backs to large bulk bags, dry to wet food and pet treats. They also carry toys and training tools for pups and kitty items too!
I was able to get Lucy a bag of food at the same cost I was paying at the chain store and for a better quality product, so that impressed me very much. I also got her a rawhide toy and some training treats.
The were very customer service friendly, I was asked by different sales people if they could help me numerous times, that rates high in this customers book.

The only thing good about this place? It’s the only feed store in the area open on Sundays. The women up front are rude, know-​it-​alls (without knowing much) and invasive. If you can get to another feed store, by all means, do.

Awesome customer Service!!!
The highest rate is a five, but I give them a six!
They go far and beyond to help each and every of their customers!!!
Thank you.

I’ve been living in ventura for almost 3 years now and never had opportunity to stop by, so today I was in the area with my 15 year old son and we decided to check out the inside. we have an extensive selection of leather boots and western wear. In the upstairs section they have outerwear and rain gear with some head gear as well. I saw a sweatshirt that was marked down and was going to buy it but I didn’t. The reason? we were walking around the store and not once did any of the employees greet us or approaches to see if we needed any assistance. Now I usually wouldn’t mind that, however I couldn’t help but maybe think that it because the other customers were Caucasian and I am Latino and was dressed in Flo Jo’s and a Tommy Bahama Hawaiian shirt and shorts and wasn’t in my requisite western wear, lol. And before anybody says I’m throwing out the race card, I am NOT. Personally I don’t give a shit about that, but with a customer oriented background, I do expect good service if I’m going to spend my hard earned dollars. I want to get good service as well as good prices. It was only apparent to me when one of the female customers in the upstairs section asked to other male customers if they needed any assistance, and then walked by us as we were looking at some hoodies. I did not need anything, but it would have been nice to been noticed and recognized as a potential customer. Will I come back again? Maybe. But I’ll check out other places first. Maybe they can afford to not have my business as it was just a $ 25 hoodie. But the $ 150 work boots I was also looking at will also be sought elsewhere.

Were do I start!!! I love the wharf but the customer service very poor! One would think for a local small business the customer service would be outstanding ! But unfortunately that not the case! My husband was in there Friday night with our children to purchase a few item’s. Well it had hit closing time and my husband was upstairs proceeding his way down, when a employee told him «You know we are open tomorrow and I want to go home too»! My husband could not believe it ! I just cant believe that women was so rude ! She never once asked if he needed anything as well!
I would not want people like that representing my company at all! Some proper customer service is need ASAP! I will say the customer service across the way a the feed market is completely different! The staff there are always asking you if you need help and are wonderful!

I come to the Wharf for many different reasons. The clothing store has the best to offer for western wear and work clothes. The main resason though is the hat selection and that they know how to fit them. It is almost unheard of in California. The second part is the pet and feed side. You can get your pet meds yourself and the have the best price shot clinic in town. If you have not been check it out.

The Wharf is a good pet store/​feed store with a big selection of pet and farm-​animal supplies. I used to come here a lot when I had more finches, to buy their fancy seed mixes and then mix them together into my favorite blend at home. I have less finches now and I have a place I go to to buy guinea pig food that’s cheaper than the Wharf, but I was in town and in need so I stopped by yesterday. I appreciate that they have hours on Sunday. They also have a home décor and gifts shop on the side of the building and of course their clothing store across the parking lot from their pet/​feed store.
Occasionally they have live chicks for sale, but other than that they don’t have live pets. They do have equestrian stuff and raw dog food and wild bird supplies. Overall, it’s a very cool place to visit and I highly recommend it.

This locally owned, unique collection of stores has been here 60 years-​no wonder I remember buying jeans here as a kid. All your bird seed and feed needs are here as well as western wear with every brand of boot you can imagine, and some you can’t. They claim to have 20,000 pairs of jeans in stock. Lots of bird feeders, bulk feed, pet food and gift ideas in their separate gift shop.

The Wharf is made up of 3 different stores. The place I most frequent is the clothing store. Their selection is unrivaled — its not even fair to other western wear stores.
Additionally, if they don’t have it, they’ll order it for you. Can’t beat that type of service. Thanks Wharf for always having the best birthday and x-​mas presents.

I will definitely be coming back here. I got such wonderful customer service yesterday afternoon when I was trying to pick out some toys for my new puppy. The girl that helped me, can’t remember her name… a tall young girl, super friendly and gave me so much great advice, showed me a variety of products and ideas and seemed truly interested in wanting to help me out. It was really awesome. And thanks to one of her suggestions, I was able to get ready for work without being chewed on the whole time by my puppy!

I love The Wharf! The employees are friendly and helpful when you ask for assistance. It’s well-​organized, and of course it smells amazing because of all the leather (boots, jewelry, etc.). The best part is, I can find my jeans — Levi’s 518 in 11 Long — that I can’t find anywhere else! They’re a little on the pricey side, but they have great sales so price isn’t a problem.
Besides my jeans, my favorite Wharf finds to date have been my trusty Ariat boots that I always wear to ride, and my pink PJ bottoms with horses on them for the very reasonable sale price of $ 15.