Scott I Song, MD

Dr Song is very nice but one of his staff who I’m forced to interact with when I call the office (Sunny) is one of the rudest people I have ever encountered. During my first visit (consultation not dr visit) she told me I could not leave because I forgot my insurance card. I was only able to leave after leaving a credit card on file along with my dignity and about an additional hour lost at the office trying to get in touch with my insurance company with her eyes drilling into me. That should have been my first clue. The second interaction I had with this «person» was to refill my allergy shots. I called the office after noticing my ON-​TIME payment of $ 250.00 check had cleared. The first thing out of this woman’s mouth is that I owed them money. She went on and on about late payments. Not asking at all about why I was calling. I HAD ALREADY PAID which she acknowledged. There is something wrong with that woman. Sorry to say but I am looking for new doctor because of her exclusively. Tired of her abuse. Also. They charge a doctor’s visit when you go in for each allergy shot. That is not the norm.

Many things wrong with this place though all of them are peripheral issues. That is, you will receive proper medical attention and the medical staff are competent, but they lack the other qualities that make a good health care provider. The doctor behaves without propriety, the nurse is patronizing, and the office assistant, on top of being overly familiar in her interactions with us, was caught doing something that I will not name. We dropped this place cold after that incident. Moreover, I called other allergists in this area and found that this assistant had been charging twice that of what others were charging.