Sentry

So they never showed up…(despite saying I was the first appointment in the time frame… and then the next appointment… and then the next appointment). When I finally heard from someone, it was 9:45 PM saying he wouldn’t make it today (duh!), and they were confused why I was angry. How about being honest earlier in the day when I made and checked in on the appointment??? You see how you feel when you have a shower pouring hot water, and the worst customer service Ithat have experienced in the home improvement/​repair industry. Very angry and very disappointed.
However, called Roto-​Rooter the next day and they were friendly, helpful, affordable, and ON-​TIME. I will be leaving a positive review for them.

You know what sucks? Is when you walk outside and are suddenly hit with a massive humid heat index of 105*. You know what sucks even more? When the inside of your house has a heat index of 105*.
Yup. My AC was sick. It needed a doctor STAT!
I called on Thursday after two days of suffering and decided I couldn’t take it anymore. I called up Sentry… because their sticker was on the AC. and I was given two options. I could have someone come in the evening on overtime or I could wait until the next day and someone would be here before 12. I chose the next day, but then called back and changed it to the same day, because I was D-​Y-​I-​N-​G.
Sooner rather than later, I get a call from someone saying they are on their way to my house to save the day. Then Perry shows up. Perry is a lifesaver.
The poor guy was drenched in sweat by the time he was finished. Turns out the AC had a wretched air filter (my fault) and had frozen over. He turned the AC off and ran the fan and said that after 3 hours to turn it back on and see what happens. I cut him a check for $ 159 and he was on his way home… probably to take a shower.
A couple of hours later he even called to tell me it was probably ok to turn it back on.
The temp inside my house gradually went down and was back to normal… until the next day. I noticed it started creeping back up. BUT I was leaving for Florida so I decided it would have to wait.
Monday morning bright and early I called Perry on his work number and told him the bad news. He told me to turn it off and run the fan, and that he would be over in due time. A few hours later he was at my door.
He found nothing wrong with the AC itself, just that the power was not running up to par. He said that Alabama Power had been doing some work and was causing some power surges which might have interfered with the power supply, so he reset the AC internally and boom it started working.
Here it is the next day and I am not dead.
Perry, you are an AC god.
Screw you Alabama Power. I hate you.