Northern Virginia Center For Eye Care

Dr. Leto is a textbook example of a doctor in a hurry: does not listen, interrupts, disregards the complaints, does not share decision making, and comes up with some irrelevant generic answer for each problem. «You should stop drinking coffee. — I don’t drink coffee. — Then it must be something else». His stuff messed up the measurements, I got the wrong eyeglasses prescription, had to visit an optometrist to correct it. Total waste of time and money.

No other ophthalmologist had offered me the solution to my problem. It took only 10 minutes to Dr. Schwartz to find the right prescription. For a total of $ 20, I got an exam, a consult, free lenses, and training! Wow! Who can brag about being a better deal?
Her assistant is gentle and very competent.

Ive been coming here since I was a kid in elementary school. Dr. Falls is awesome! I only come once a year now, since I live in LA. Sometimes when I visit Dr. Falls is booked up so I have to see Dr. Leigh. Shes awesome too. They have taken good care of my eyes over the years!

I have been going to this practice for over eight years and have been completely satisfied.
I have a rare autoimmune condition that leaves me with painful and dangerous corneal ulcers. Dr. Carl Leto, and his staff, have always been warm, friendly, and attentive to my health needs. All I have to do is call when I have a flare up, and the staff quickly squeezes me into Dr. Leto’s already busy schedule.
Dr. Leto is the best ophthalmologist you will find in Northern, Virginia. He is geniuine and his bedside manners are impeccable.
I can’t say enough good things about Dr. Leto and his staff, and I wouldn’t trust my precious eyes to anyone else.

ZERO STARS! I can’t review the medical staff but I can say the office staff absolutely sucks. I had an appointment and arrived 15 mins early. When requested, I provided my insurance number.
But the office manager said I needed to provide proof of the card insinuating that I didn’t really have coverage. Rather than simply picking up the phone and verifying my insurance with BCBS, they insisted I pay cash.
I refused to pay cash — I left and called BCBS from my car. They confirmed that the office simply needed to call to validate my coverage. BCBS was kind enough to help me find a nearby medical office who were able to accommodate me the same morning. My appointment at the new office went very smoothly.
Based on the inept Admin staff at Northern Virginia Eye Care Center I recommend you go elsewhere. They are idiots.

Still on the fence about this place. Can’t speak for the doctors yet, although Dr. Leigh is suppose to be good and I hope she is more competent than the front office. We only had one visit and have not been able to get in touch with a scheduler to set up an appt. It has been 3 weeks since I left a message.
The front office is TERRIBLE!!! I just called the Fairfax office to ask about their website and about setting an appointment via the website – I want to be sure it covers appointments for cataract surgery. The woman answered and did not/​would not identify herself told me she had no idea what I was talking about, that she «had been there in the office for 4 months and have never been on the website.» Then she just continued to proceed to talk over me.” Wow — just very unprofessional. Told her if she’s been there 4 months already, then maybe it was time she check out the website so that she would know what patients are talking about.
The scheduler (God forbid should you need to schedule surgery),
has not returned my calls from 3 weeks ago. I understand it’s the holidays, etc.
To Schedule a Surgery with Northern Virginia Center for Eye Care remember these rules:
1. Do not call the Fairfax office. She does not work there.
2. Do not call on Fridays. She is working but working from home so no can do for scheduling.
3. Do not call on Wednesdays. Again see #2.
4. Only call the office on Monday, Tuesday, or Thursday and only at the Vienna office.
5. Do leave messages, they are not returned (at least not yet for me – 3 weeks and counting).
6. Bonus: DO NOT ASK THEM ANY QUESTIONS about their website. They simply «do not know.»
BTW, they don’t seem to respond to criticism. I made a comment on their FB page and they removed it.