Organic Nails & Spa

I went to Organic Nails and Spa to get a full set. My husband was headed to Tysons, so I checked Unilocal and found Organic to be highly rated. So I booked an appointment for a full set and a pedicure. My nail stylist was Vivian — very pleasant and professional.
The Good — the salon was clean and stylish. They offered beverages (the green tea was delicious). Vivian did a beautiful job on my full set. I asked her to cut them short because I type frequently on a computer, and she did. She did an amazing job on my pedicure. I walked out of the salon pleased.
The Bad — my pedicure chipped within the first week. Never had I had a professional pedicure chipped so quickly. My full set appeared as a full set — not natural looking and I lost a nail in week #2.
Overall — I will not return to Organic. The experience was what I was looking for in a nail salon. However the outcome after I had left the salon was not what I expected.

Walked in on Father’s day in hopes of getting a manicure before a family event. They were *packed*, and could not take me before I needed to leave that afternoon. I understood entirely — I was a walk in, didn’t have an appointment, and I will point out that I wasn’t upset or throwing a fuss (to merit «make the customer happy» treatment). Even so, they bent over backwards to give me the best experience they could — Venus had someone at least do a quick polish change for me before I left, *and* offered me a credit when I come in for my next service for the inconvenience. I was so impressed that I will make it a point to come to this salon in the future, rather than any other.
Nail salons may be all over the place, but the customer service at this one is truly exceptional — I cannot recommend it more. Plus the polish selection is amazing, and the quality of the products and services are excellent as well.

I had such a nice experience They offering me wine, tea and coffee here :) feel amazing and perfect after a long day at work. ALEX took care of me. She is wonderful and such a friendly person (we always have a long chat and she made it fun). She did an amazing job, Im always so happy with my manicure and pedicure :) What a great job on my nails!!! and her customer service is exellent… Love the massage chairs OMG— nice ladies! I will for sure be back again and again. Thank you ALEX and to all the staff for making it so pleasant :) Awesome customer service… So relaxing, my daughter and I love our nails. I will be coming here no matter how far i live. Thank you for always doing such a great job!
Try Organic Nail Spa and ask for ALEX, you won’t be disappointed !

This place the best nail place in town. I’ve been getting my nails done here for the last 3 years and have never had a bad experience. With organic polishes and very clean equipment, you cannot ask for a better place. The nail technicians are polite and very meticulous with their work. The salon has a spa feel making it a very relaxing environment. It also doesn’t have a sharp nail salon smell from all the fumes. I’ve even seen several moms toting in their infants in car seats to rest while they have their nail services because of the absence of the fumes.
I haven’t tried and other services here but over friends have recommended it.

My mother and I have had so many fantastic experiences at Organic Nails and Spa that we can not recommend Venus and her talented team enough! All the technicians are great, especially Alex (our favorite!).
+ The services are always fantastic. We’ve never had a «bad» or even disappointing service from any technician. The manager/​owner, Venus, is very friendly and welcoming. If you ever have a «hiccup» (very unlikely) I encourage you to speak with her; I am sure she will resolve your concern immediately.
+ The interior is very clean and quiet. The décor is modest yet beautiful. I have never had a noisy, crowded, or cramped experience even when there were many customers present. No strong or overwhelming incense or candles, yet a pleasant and relaxing scent. All around great atmosphere.
+ GREAT prices! Especially considering the quality of service you receive. Complimentary hot stone neck massage, and then another massage, and maybe another… Complimentary water, coffee, tea, and wine… Wine and massages– do I need to say more?
+ Great selection of HIGH QUALITY nail polishes with a variety of colors INCLUDING child friendly options.
— The only negative is the exterior appearance. Which is no fault or representation of the Spa itself. Just walk through the doors and you won’t care about the beige on brown outside.

Kai is extremely professional, great to speak with, and amazing at nails and massages. I bring my friends here every chance I get!

I can’t believe I saw a negative rec on Venus!?! I’ve come here since they started … As an owner/​mngt/​artist, she is in a league of her own … used to work at the Four Seasons at Tysons in McLean until they started jipping their employees, which I’ve heard from other sources. I’ve had good experiences with all of the crew. Not to mention, they serve FREE WINE & CHAMPAGNE!!! What else does a girl need!?! Very clean, well designed & w/​great chairs & mani stations. Good selection of colors. This place is definitely a favorite of my family & friends!!!

I have to say, customer service is pretty good here. After my original review, I got a message from the manager (?) who graciously offered a free polish change to fix the bubbled up polish on my toes, or even a pedicure if I had time. I finally got around to going a few days ago and opted for just the polish change. The technician was different and did a great job with application. The only nit I had was that when I pointed out the bubbling issue on the original job before she started, she tried to pass it off as sparkles. Um, no, sparkles don’t cause lumps like that. Anyway, I’m happy with the end result and will be coming back again. It seems to be managed well, is clean and offers a great selection of unique polish brands.

As a guy, it was my not my desire to go anywhere close to a spa or pedi-​mani place. Its not me, so imagine my shock that my lady takes me to pedi for a surprise birthday present. I grudgingly agreed but in the end. FANTASTIC experience. Its right women know best ;) I loved the massaging chair, the firm hands of Venus, smooth feel and the general vibe. The lady next to my chair even new Dutch, my fav team, soccer stars names. I highly recommend these folks !

I am a regular here. I am in every two weeks to get my nails done.
This is located in downtown Vienna. Really nice clean facility. The color selection here is off the chain. There are hundreds of bottles of nail polishes, mostly high end all spanned across the wall. You will find a color and finish that you want.
I see this sweet lady, Julie. She is so wonderful and kind. She does a great job with my nails and does my nails the way I want them without ever having an attitude. I love that!
This place is really expensive. Although, the service they provide is absolutely flawless I still feel that it is overpriced. I have noticed that a lot of the clientele, myself included get either a mani or a pedi on the regular. Every month or more, I would get my toes done, but not every two weeks because I feel slightly ripped off after the fact. Manicure every two weeks is usually the route I take.
Overall, I highly recommend this place. Would really appreciate if they reconsider their prices to be more compatible.

I picked this location because it’s right near my dance studio. I came to get my nails done (shellac manicure and regular pedicure), before class but the whole appointment took longer than expected and it was more like 1 hr 45 min. So I missed my class. Grrr. I like how they incorporate a shoulder massage into the manicure session. And treat the customer with green tea! My nails turned out pretty good. With the exception of the delay in starting (the technician came about 15 min late causing me to miss my dance class), the price is good ($ 65 for both) and the quality too.

Upgrade! After the management clarified their policy on the OPI polishes, I have no complaints about Organic Nails. The color selection is good, the prices are right, they don’t smell like chemicals, and they use fans to dry your nails instead of those useless lamps. I’ve never had trouble getting a same-​day appointment, and this has become my go-​to place for pedicures.

AMAZING massages with pedicure and they even offer complimentary tea, water, and wine!

Pretty good mani pedi and clean. They have a huge selection of high end polishes to choose from, which sets them apart — butter, Deborah lippman, etc. My friend bright her young daughter along and they were very sweet and accommodating to having a little kid there.

My newest favorite nail and wax salon!!! In alllll of tysons/​vienna area! Venus did my mani and I couldn’t be happier, she’s great!

Review #400 :
I was unimpressed with this place other than the polish colors available. We actually were three people on a Saturday. We made the appointment days in advance. We still waited a good amount of time before we were taken for our pedicures. My friends manicurist and pedicurist (same person) was super smug and rude. She was literally getting annoyed with us because when we would laugh, my friends foot or hand would move a little and she would rudely tell her to stop moving and like readjust her hand and foot without any TLC. I really wish I could remember her name. She was not too young or too old. I tried to make some jokes to lighten the mood because she was clearly in a bad mood (the worker, not my friend) but she barely made eye contact with me. My other friend only had a manicure but she loved her manicurist so it’s clearly not the whole store.
It is a clean facility but staff etiquette and customer service need a do over for some employees. Plenty of parking and it’s in the suburbs super close to lots of restaurants!
I do not plan on returning. I gave them two stars instead of one because I loved the green polish and my pedicure lasted a long time. The manicure was horrible for both my friend and I (the friend who had the rude manicurist). Our nails were ruined by the end of the night but my pedicure rocked.

I was contacted by Venus at Organic Nails & Spa and she apologized for the chippy manicure. She was so kind to offer me a second nail color to make up for the first. I was treated well and I am glad to report the second time around was much better and the nail color lasted for a solid week!
First class all the way.

TL;DR: Great customer service, meticulous, and clean. A little pricier than regular pedi ($ 32) but would rather pay more than have infected toes.
This is my wife’s experience:
Upon walking into the store, I was greeted by Lynn immediately. I came here for a pedicure. They have many selections of colour and brands and as other Unilocalers noted, they use brands like Soya, Butter and Deborah Lippmann. I was also offered a drink as I was settling in.
They use new tools for every guests! I was impressed since the bigger ones in the area don’t even do that anymore. Lynn was detail oriented and made sure she understood the length and shape I wanted. Since I came in the middle of the week in the middle of the day, there were not that many customers and Lynn let me stay in my chair and enjoy another massage while waiting for my nails to dry.
I felt very relaxed at this place as a spa should be. I love their customer service. Would be my go-​to nail place in the area from now on!

I have a nail salon I frequent but this place isn’t too far from home. Given the reviews and the fact that I was in need of some relax time and a mani/​pedi — this was a no brainer. Despite the reviews suggesting an appointment be made, I went as a walk-​in. I agree with everyone else, it does smell nice. It’s clean and they have enough polish to make your head spin trying to decide a color. :-) Anyhow, I was told it would be a 30 minute wait. No problem! The place was really nice but there were a group of women there who were extremely loud. It kinda took the zen away. I’m all for girl time but one must be courteous of other guests. It was ridiculous hence my one less star. No one bothered to ask them to quiet down. Here is this relaxing environment with zen music that you cannot hear over the cackling. Shush it!!!
I waited about 15 minutes and was called back to the pedicure chair. The service was second to none! They offered me a drink — they had champagne, wine, tea and water. I declined. Dee was the technician that serviced me. She was polite and really friendly. I tried to listen to music to drown out the talking so I felt bad because she was trying to talk to me. But I couldn’t hear her over the cackling. The pedicure was really nice. She took her time and I’ll definitely visit again. I opted for clear nail polish — I couldn’t get out of the pedi area fast enough. Six women getting pedis together with wine — team too muchness! Call me crotchety today but it was so annoying.
Finally, we went over to her work station for my manicure and it was also great. I enjoyed it. She talked and asked if it were my first time there. I said yes and she invited me back. Really sweet! Overall — worth a visit. Mani/​pedi was $ 43 not bad at all. I usually get gel but I have a nail salon that I visit faithfully. I just wanted the quick relax mani/​pedi. Again the nail polish and gel polish selection was amazeballs!!! I opted for clear polish for both nails and toes so I wouldn’t feel too bad for cheating on my nail lady. :-)
Check them out! I’ll definitely go again if in need of a quick one off touch up. Really nice place!

Can writing a great review ever get old? Not sure, but this place deserves another one! Hmmmm thinking back to my previous reviews, I doubt I left anything out.
Another positive pedi by Alex! Now I’m sure the other ladies and men are great, I just speak for Alex because she has been my go-​to since day 1! She is so gentle and NEVER rushes! The staff is always super friendly. Soooo before I go on to repeat myself, they’re great, they’re clean, they’re my número uno!
See you Saturday Alex!