Stained bed sheets nasty tub and iron burn on the rug, said something to the guy at the front desk and he started laughing at me
Jerry M.
Évaluation du lieu : 2 Germantown, WI
This was a disappointing experience. My visit started out well but went downhill from there. From the outside, this is an attractive property that seems to be clean and fine for a value hotel. The room is large and comfortable, there is a dorm-size refrigerator and microwave. The mattress is hard. Not firm, hard. Like concrete hard. There was a track meet going on in the room above me, not sure what that was all about but it was noisy. The WiFi is free and easy enough to log in but the Internet connection is apparently on a 9600 baud dial-up modem, at least, that’s about how fast it seems to be. Some web pages never loaded as the WiFI is so slow the websites timed out. The worst part of my stay was the motion sensor light switches at the doorway, over the vanity. That was a nice feature upon entering the room, but any leg movement while sleeping turned on the light over the vanity(just slightly less candlepower than Times Square) and the sconce over the desk. An extra half star for cleanliness, but since we don’t have half stars this property gets two stars. Oh, and the lobby coffee is like my grandpa — old and weak. I opted to not even try the continental breakfast. Would I stay here again? No.
Tiffany D.
Évaluation du lieu : 1 Arlington Heights, IL
Horrible service! Stayed here for 3 nights and not once did a maid clean the room or give us fresh towels. Every single morning I had to call down to the front desk and ask for towels. One morning I was told that we would get fresh towels when the maid was done cleaning all the rooms. So I went out to the hallway, found the maid myself and got towels. We stayed in a suite with three queen beds and had 5 adults yet were giving towels for two. When we arrived our shampoo bottle had been used by someone else already. Also the pillows are really flat. Do not expect to eat the«continental breakfast». The cereal is old and the other options are horrible. The only reason we stayed here was because the other nice hotels were sold out. Make sure if you can to avoid this place.
Chris C.
Évaluation du lieu : 1 Cleveland, OH
Avoid this hotel unless you sleep like a rock. The walls are paper-thin – I could hear a man snoring on one side, the TV on the other side, and people walking around and talking on the floor above me. The place is not altogether too dirty, but the layout is goofy – the bathroom sink is opposite the toilet/shower room. I believe the clerks at this hotel are instructed to deliberately lie to you about the total price of the room over the phone. The $ 5 – 7 difference isn’t that big a deal, but they did this to me TWICE – after I called the corporate hotline and got my refund for the tax, they misquoted the price for the next night as $ 61 total with tax as opposed to $ 70 at the desk. As a plus, there’s free wifi. I’s the only thing that kept me sane, what with the lack of sleep.