Pizza Hut

The employees at this place were very rude! First, I called to ask why they were charging extra for cheese as an included topping when my usual Pizza Hut from back home (I was visiting the area) doesn’t charge. They said that extra cheese isn’t a topping and it costs $ 1.50. The guy was difficult to understand on the phone and not very friendly. I placed the order for pickup anyway.
When I walked in and told him I was there for pickup, he mumbled everything he said. I had to ask him to repeat himself multiple times. He brought my order and I realized he didn’t give me any sauce for the 2 orders of breadsticks. I asked for sauce. He went to the back and got 1 container of sauce. I then asked if I could get a 2^nd container since I ordered 2 things of breadsticks. Then he starts mumbling something again, hits the counter with his fist, and walks off. He brought the sauce and I left.
I then immediately call and ask for the manager after I get into my car. I told the manager about the incident and without responding she asks to put me on hold. I wait for over 4 minutes and then they hung up. She never called back or anything! To make matters worse, the pizza was only lukewarm and I doubt would have been good if it was hot. I picked up my order 15 minutes after I called and the guy said it would be 15 – 20 minutes. The cheese was about 2 inches from the edge of the crust and sauce was all over the edges. When I visit Roanoke again I will definitely NOT be ordering from this Pizza Hut again!