Buggy Bathe Auto Wash & Detail Shoppe

Cody and Robert 2 of the best car detailers… my car looks amazing. thank you so much guys YOU ROCK! !!! #buggybathe #amazing #shoredr #virginiabeach

The motto is «rain or shine» as I am pulling up I can read the manager’s (Chris) lips on shift saying; «here’s another got damn truck this shit is fucking stupid». As they were short staffed he was a little upset. Not only that I purchased the AllYouCan #2 on Friday and Sunday morning I noticed my GPS antenna is missing off the roof of my truck. I went to the business and still no resolve. I will be canceling my package first thing tomorrow and taking my business elsewhere. According to my receipt my Service Advisor was Sebastian, Megan and Cashier was Seward, Kelsey. I would advise you to check your car from the roof to wheels when they call for you.

I go to Buggy Bathe with my truck once every couple months to get a good quality car wash. I’ve never had a major issue with any of the car washes received there. Last weekend however, I tried my first auto detailing…
Granted, this is my first detailing at Buggy Bathe, so I don’t know if my cleaning guy was above, below, or right at average ability. I will just say I hope he was well below their employee average. He was polite and courteous, but after talking with him, I started to wonder if he’d ever been in a car before.
I dropped my truck off in the morning, and it was ready by about 2:30, which isn’t unreasonable at all. When i arrived to inspect it before paying, I was, in a word, disappointed.
My main gripe was his complete and utter lack of attention to DETAIL. Detail being the key word in «Automotive DETAILING». On the exterior, there was excess wax visible in pretty much every corner. This was wax that would have been very easy to swipe away with a rag. Moving into the cab, I found several areas behind the seat and in the center console that had either been ignored completely or rushed. To my detailer’s credit, anything I pointed out, he was very quick to address. I would just expect to find maybe one area that was deficient, not several.
I didn’t bring this guy a big truck covered in mud and tar. It was pretty clean when I brought it in. Its also a regular cab truck, so there isn’t a whole lot of surface area to cover to begin with. I’m getting ready to sell this truck, so I just wanted them to really get into the corners and maybe find some things I missed. Instead, it was vice versa.
When I got home, I found one final area that just put the icing on the cake. Photo attached.
Overall, stick with Buggy Bathe’s car washes. Stay away from the detailing. It’s overpriced and underwhelming.

I come here monthly and have NEVEr had a bad experience. I had to write a review after seeing all the harsh comments about the staff. First of all besides greeting paying and delivery of my car there is never enough interaction to deem any of them unprofessional bad mouthed or anything else. Besides they are kids in any service industry your gonna have staff issues. Guess those complaining also prefer a $ 15 minimum wage. It is a clean comfortable place to wait for my car and I appreciate the free wi fi. I’ll keep coming back and IF I have concerns I will bring it directly to managment not air it out on social media. When did Americans become so scared of saying not writing their view when the small business can attempt to make the issue better.

I almost didn’t come here due to all of the negative reviews. However, I am glad that I did. The service was excellent. They were quick, efficient, and friendly. I will be back.

After having gum to stuck to my car by the lovely neighborhood kids, we were off to find a car wash. We were out in Chicks Beach for lunch and saw the signs for a car wash so we pulled in. The two employees who were standing at the street with signs came right over. My husband explained what we needed to have done and they told us to pull into a parking spot and the detailer would come over and see if he could clean it off. The detailer came over a couple minutes later and got the gum right off of my car and didn’t charge us a thing. We went ahead and got a car wash and were very impressed with the service and especially the price. We will definitely be back.

I haven’t even gotten by vehicle back from here yet but, no matter how good or bad they have done performance wise, I don’t think I will be coming back because of the attitude and demeanor of the employees. Smart mouthy, shady, uncaring, condescending I can deal with, one at a time. But four individuals with these traits… If just prefer another establishment.
I got my car back and they did a pretty good job. Not enough to bring me back though

I have a monthly pass for exterior wash and add things when I need it… After all of this bad weather, my car needed a bath BAD — just like everyone else in town! I drove by several times yesterday and the double line was all the way to the street! I went back at 5:38, hoping it had quieted down but it was still pretty busy! Anyway, I got in line and saw all of the employees running around and working hard. I’m sure it had been a very long day for them but they were all still very pleasant and smiling. I always watch them dry off my car to decide what kind of tip they deserve. I watched as Bobby did the best job I have ever seen anyone do at this car wash!!! He went the extra mile to cover every inch of my car and to catch all of the drips! I also watched as he cleaned the windows and covered every inch inside and out! When he was done I asked his name because I will always request him if he is there! I drove home and had no drips on my car and I was in and out in less than 20 minutes (which I think was great!)…I also like that I can stock up on greeting cards if I need them — and at a reasonable price!
I was so impressed yesterday that I took my husband’s car today! The line was all the way to the street but I didn’t mind waiting as long as I got the same great service as yesterday and I did! This time, I got the Governor’s Pass and I requested Bobby to dry my car. I watched from a distance as he cleaned every inch of the car. He was also teaching a new employee who was also doing an excellent job. I always check under the mats to make sure they vacum well and they did! I was very impressed all around!
I will continue to return!

As promised, I came back to give Buggy Bath a second chance. Much better experience this time. Exterior was well addressed including the rims and rocker panels, very impressive and thorough job. All glass, carpets and interior surfaces were wiped down and cleaned very well. Car looked great and service was fast and impeccable. Highly recommended!

As for the «we did not see your X5» comment, that might work on some but not me. Thing is Robb, I use my X5 for business and keep receipts for ALL services performed on it, so that line will not work here. Train your people better and try not to scam out of the bad reviews. Like I said in my PM to you. «I do not want anything free only what I pay for.» I did not accept your offer of a gift certificate due to the fact your company did a poor job when I paid for its services and having it done free scares the crap out of me how bad it might be when I’m not paying. I also stated that if given the opportunity I would try and bring it by again but with this most recent comment I will refrain from ever having any of my fleet washed here or suggest that any of my friends and colleges bring their vehicles to your business due to your total lack of integrity when someone will not accept your «generosity» to make it right. Run a stand up company and you would not need to hand out coupons to fix so many dissatisfied customers problems. I do not want your coupons or any other offer you may have. The is no fix for dishonesty.

I’ve kept my promise and tried them again. I can say the staff will definitely remember me but I probably wouldn’t drive there to get a car wash.
I can say my experiences were better after the water was filtered but still not what you’d expect with the top of the line Governors pass. It’s a good car wash facility if you keep your car clean.

An upgraded update was warranted for BB. New manager Evan has great control of his staff and is not afraid to get right in and get his hands dirty too. I discussed with Evan previous problems under old management. He assured me I would be happy.
I am going to do baby steps on my upgrade to a 3 and will update again after another successful experience.
When going in today they had a small back up which was fine and I was glad to see business picked up for them. I was not in a hurry and told them quality over time. I bought the most expensive wash, the Governors priced around $ 25.
It took around 35 – 40 min, not everyone can wait that long. But again they were trying to impress me. Well it worked! The staff knew what they were doing and dried off not only large surface panels well, but door edges on all access points and I have a lot of them on my truck.
Evan called me over to inspect and after a few very minor items were touched up I was good to go.
Since this is the first time back in a few months I told him I would consider the frequent wash deal that is charged monthly for unlimited washes if next experience as good.
Until my next update…

There was nobody ahead of us so we only had to wait the 15 – 20 minutes it took them to detail and clean the car. The car was super clean after they were done with it and there was no damage done to our vehicle (like other reviews stated). For $ 34.95 we were very pleased and will definitely be back again. Everyone was really nice and friendly — we used to go to Auto Bell but they started getting sloppy and weren’t doing a good job at cleaning the car … not to mention they’re more expensive. The waiting area is very large and it’s nice inside. They sell everything you need for your car (car mats, air fresheners, steering wheel covers, etc.) You can even purchase coffee, tea or cappuccino for $ 1.50 while you wait. They have plenty of seating, TV to watch and magazines to read. This is our new go to place when our vehicles need to be cleaned & detailed.

Took my classic ’67 Mustang here to get washed & waxed after being on the back of a trailer form the West coast — it was filthy!
Overall a great experience. The manager took the time remove my antenna and check the other chrome fixtures were not going to be damaged by the washer, he offered the more expensive hand wash but said he thought the car would be fine in the automatic car wash — which it was!
My car came out looking great, in record time and the premium external-​only wash package was a reasonable price — keep this up and I’ll be coming here more often!

The first time I went, they did great. The second time, not so much. When doing the post wash inspection, there were bugs all over the front, and a big puddle of sap dried on. After I pointed it out, the girl scrubbed a couple of times, shrugged then went and got a male worker. He immediately
found sap remover and cleaned it off. I gave them the benefit of the doubt and went a third time. The car wash broke down while my car was in it, bugs were still on the grill again, and the rain x was so so smeared that it eventually made driving worse. The fact that it was $ 30 just adds insult to injury!
I don’t think I’ll be coming back.

Wow, what an impressive outfit. I am absolutely blown away at the care and personalization that these guys and gals offer. I feel as if they know me personally and are accustomed to what I imagine a quality cleaning consists of. I will be a customer as long as I am in this area.

Was not super impressed. I paid for the governors one which was a higher end was but nothing special. When I left I still had dust and dirt in the curves on the truck where the auto wash didn’t get it and they must have not seen while doing the hand dry and I had French fries still in the floor board after they vacuumed. Over all it wasn’t the worst but I can do all of that in my drive way with better results.

I been to this location a couple times now. First visit was excellent. Second, was ok just missed a couple things. and the visit yesterday was less than par, for a $ 35 dollar car wash, i feel as if you could pull the mats up and vacuum under them, and make sure that the air freshener actually gets in the car when I mention that it was forgotten last time.

Took our new Volvo here for its first wash. Great service. Transferred a groupon from the old vehicle to the new one without any problems. If the wash isn’t up to your standard, they will make it right.

This is by far thee WORST and most expensive car wash I have EVER got. Im a car wash expert I get it done every week sometimes twice, this place is appalling.
Water spots all over the exterior, streaking on inside windows, dust all along the back bumper, just an awful job.