I have never written a poor review until now. The experience myself and daughter had at this practice was beyond awful !! We walked in for our first appt and proceeded to say good morning to receptionist who just interrupted and rudely said Name ! I thought maybe she’s already having a bad day at 9:15 and tried to lighten her mood … That wasn’t happening. At 9:50 — still not have been called back. Went up to receptionist asked for my ID back and asked her if they were running late … She said no ! It was 10:00 and she told me my appt was 9:45 not 9:15 … Didn’t argue w/her sat down and waited. The appt was for my 12 yr old. Shortly after we were put in a room and the dr came in. No introduction just started reading my daughters medical history and continued to repeat rudely … What. You have no illness ?? You ‚ Your husband or Family … 3 times he asked me … Three times i told him no. Then he says to my 12 he old daughter … How do boys like you at school? Do they make fun of you ? In appropriate to talk to my daughter about that. She was mortified. He goes back to reading form I filled out(while I’m glancing at magazine). He says — would you stop turning those pages I’m trying to concentrate !!‘ Mind you … Very rudely !! The appt for worse .,. The so Called Dr Feld was rude, condescending and just plain nasty. He gave us a prescription that is being mailed to me. Upon checking out they wanted to make a follow up appt … I’m thinking. Are you feeaking kidding me !!! I’m not coming back here. Told the receptionist I Would call back and schedule. Well ., the dr was standing behind her swung around and said … If I’m giving her a Script you need to make an appt now !! I’m from NY. I’m a straight shooter !!! I Told him no ., I don’t have my calendar w/me. Mind you … If I did not have my 12 yr old W-me I would have walked out during appt !!! I used this as a teaching moment for my daughter … About how being rude and nasty won’t get you anywhere. When we got outside … My daughter says … Mom I’d rather cut my foot off then go back there !!! and i Don’t blame her. We will never go back Beware … Dr Feld was rude, nasty & Condescending!!! Zero stars
Lynda S.
Évaluation du lieu : 1 Virginia Beach, VA
I’ve never had someones office staff be so rude to me. The girl at the front desk broke HIPAA and told people outside of the office that I had had a surgery and that I had missed an appointment. Another time she yelled at my mother on the phone. Once she actually tried to get me to get into a verbal battle. I stated ‘Ok thankyou, see you at my appoiuntment’ And she said ‘what’s your problem?’ I told her she was misteken and she said ‘Are you sure because it kinda seems like you have a problem, I sense something in your voice’ And the last straw was when I went on vacation I called and rescheduled my appointment. Apparently she wasn’t informed and sent me a rude letter saying that they no longer wanted me as a patient because I missed the appointment that I had actually rescheduled. I’ve never heard of an office letting someone treat their patients that way.
Amber K.
Évaluation du lieu : 1 Norfolk, VA
This office does not know how to treat patients. Dr. Feld was nice enough until I had the nerve to express frustration at the fact that all responsibility was placed on me, the patient, to obtain and transfer medical records back and forth from labs and my primary care physician. If you need a procedure done by Dr. Feld, you will be sent around to have papers signed, blood drawn and YOU are responsible for making sure all the preliminary paperwork for surgery is done. Dr. Feld’s office will make NO calls on your behalf to confirm information, even if THEY have made a paperwork error! This is NOT standard operating procedure. When I spoke to Dr. Feld and told him I was frustrated(after the second doctor’s office in a row expressed concern that I was calling personally, they preferred to speak to someone from Dr. Feld’s), he said that he had been running his practice this way for 7 years, and that I seem to be the only one who has a problem with it. When I said I was frustrated that I had to obtain all the medical records, and that was not how doctors’ offices usually do things, he said that he didn’t have time to make appointments for me, pick me up for the appointments and hold my hand to make sure I got there on time. Me: «That is not what I was asking you to do and I think you know that.» Him: «Well what ARE you asking me because you’ve kept me on the phone for five minutes between patients and I have no idea what you want from me. It seems like you would be grateful that I’m even calling you. What do you want from me?» Me: «I want you to cancel my surgery and I’ll find another podiatrist that knows how to treat patients.» If you like rude receptionists and condescending, sarcastic jerks instead of true medical professionals, by all means visit this office. If not, I suggest you look elsewhere. I’m starting over and getting a referral from my primary doctor.