Marjac Suites

We stayed at Marjac because of the location to the beach and the price. Our view was absolutely anything! All the rooms are ocean front.
The beds could be upgraded but besides that everything was perfect. The staff was really friendly. The spot was perfect, right on the beach and also on the strip. We we’re able to walk to different shops and restaurants. We will definitely be back and would stay here again.

The hotel is not a place I will be returning too… two ladies that were work the front desk. The young one was super nice and friendly but the old one was completely opposite. The old lady was really rude, thought she had way better things to do then help guest, and when you asked for help she was really snobby about it. The room is is big for a normal hotel room in stay at. The balcony door doesn’t close all the way. The walls are nasty. The pullout bed is super hard and uncomfortable. The beds in the bedroom are really small. The bathroom is really small and the tub feels like it’s going to drop to the next floor (hope ur not 350 pounds taking a shower or it will)…the view is amazing tho…
*WARNING* if you book a room here they will not refund and I’ve heard they refused to refund to people who wanted to leave because the room was bad.
Just wanted to say it again that old lady is rude as hell.

Awful!!! Stay away! The customer service is terrible. The manager on duty today was incredibly rude. To begin, the key they gave us didn’t work. The door to the room didn’t shut all the way and the room smelt very moldy. The room was dirty and the balcony door would not open. As a group of 4 women, we felt safety was an issue. It was so bad we booked a hotel room elsewhere and ate the costs of the room as they were unwilling to refund our two nights.

Okay. The elevator was slow, the place needs a lot of work, and it is a mecca for twenty-​something partiers. All that said, if I am ever in Virginia Beach again i will definitely stay at the Marjac!!!
The management was incredibly helpful as we needed to store pole vaulting poles and they made room in a storage space for us and this was no small feat to store 14′ poles. The hotel is conveniently located right on the water, smack in the middle to the boardwalk, and we had fireworks three times that week right outside our door over the water.
The hotel as I said is a bit run down, but it is on the beach so what do you want? You can walk right in covered in sand, wet, and dragging your wake boards behind and not get a second look. I was there with four children and they loved it.
We had a full kitchen, two beds and a pull out, living room separate from the bedroom, and a functioning bathroom. Maybe I am not too choosy when it comes to hotel accommodations, but it was clean, functional, and appropriate for our use.
If you are a 4 – 5 star hotel kind of person then you will hate the Marjac. If you are happy to have a laid back place to call home for a week, enjoy the beach, like people watching, and are not opposed to approaching the front desk in a friendly way to ask for more towels or other such things, then check it out.

Don’t stay at marjac suites!
That was horrible …
OMG! bed bugs! Just see photos!

My family and I spent Monday-​Wednesday of the week of August 17. After reading the bad reviews online about the hotel, I felt scared that I had made a bad decision in booking with them. The location of the hotel is perfect… right on the boardwalk. Well, right from the start there was the issue with the parking. The spaces are very small, but since I got there pretty early, I managed to get a good spot! I checked in around 8:30am and of course I was aware I was plenty early. I had booked for 2 rooms, and was told that there was a $ 5 resort fee per day per room, so a total of $ 20 extra I had to cough up. I asked for early check-​in for one of the rooms and paid $ 25 for that option. I was told that between 12 – 12:30pm a room would be ready. I gave my contact info and asked to be called when a room became avaliable. Well its 12:30pm and still nothing. I call the hotel and the unpleasant front desk lady said she would call me in 10 minutes. Ok, I wait… for an HOUR! At this point my kids are agitated, since we are at the beach at this point, hoping that a room becomes open. Well at 2:30pm…1.5 hours before check-​in I finally get a call from the front desk lady saying my room is ready. Well, lucky for us we were on the 2^nd floor and could use the stairs because the single elevator with a 5 person max was taking forever. We get to our rooms, and at least it looks a bit better than what I expected. There was a horrible stench when the cabinets were opened that nearly made me gag. The place was run down a bit, with peeled bedroom walls, ripped curtians and peeling in the tub. We managed to overlook a these issue and make the best of our 3 day stay there. I had asked for my two rooms to be near each other, but at 4pm when i went down to pick up my 2^nd room key, they said the best they could do a room all the way down the hall. The pool this hotel has is pretty pathetic; its 4.5 ft deep and smacked right in the center of the parking lot. We never used. In conclusion the pros are:
–cheap price
–situated right on the boardwalk
Cons are: read my review!
Would i stay here again… MAYBE if they were the only hotel offering cheap prices. But I guess I would rather pay a little more elsewhere, that is in better conditions than the Marjac Suites of VA Beach!

Just returned from a week at Marjac Suites. I’ll start with the pros– they won’t take long.
— low price
— central location
–bathroom and kitchen were both updated within the past few years and were reasonably clean
–no bugs
And now the cons.
— super small lobby
— tiny elevator that doesn’t work all the time
— front desk staff who appear to have better things to do rather than helping guests. There was a guy named Paul there and he was friendly and helpful. But otherwise they didn’t have much in the way of people skills.
— hit or miss housekeeping. One day they didn’t even show up. Two of the days they did show up they seemed very eager to get us to sign a paper saying that we didn’t want the room cleaned that day. Had to chase them down for the correct amount of towels every day.
–wallpaper in room was bubbled up from floor to ceiling in living room. Looked like some sort of water damage.
–sofa bed was very, very old and difficult to open and close. The mattress appeared to have some mold on the underside. And there were sheets on it but it took several days to get a blanket for it. They had run out of them.
–pool seemed like it was tended to first thing in the morning and then I never saw anyone check the water or pool area for the rest of the day.
–kitchen had dishes, two plastic cups, sparse silverware (1 spoon, couple forks, butter knives, no sharper knives whatsoever), no dish soap or dish towels.
We were told that the hotel is under new management and that they expect that there are changes and updates coming. Possibly the problems we encountered this year could be attributed to the transitional period. I would give it one more try as we have stayed there in the past and didn’t have issues.

We’ve stayed here twice for the sand soccer tournament at VA beach and neither time have I been impressed. The hotel is old and our room had a stale mildew smell. The beds are uncomfortable and the bedding is old. Our shower wouldn’t drain, but when we reported it to the front desk they sent someone up to fix it very quickly. The front desk staff was very pleasant and helpful. It’s in a great location too, however I think next year we’ll spend the extra money and stay somewhere newer and cleaner.
Well an update… what a mess. We were charged more than the amount originally quoted and instead of fixing it we were given vouchers for a % off our next stay, even though we clearly told the manager we only come to VA Beach once a year for this tournament. In addition our credit cards were double charged and it’s an Act of God to be able to reach a manager to fix it. Very disappointed in the management of this hotel. I’d definitely recommend staying somewhere else.

I wouldn’t consider myself picky when it comes to outside appearance or amenities, but I am a stickler when it comes to cleanliness. I was definitely not satisfied with my room cleanliness. So much that I actually changed my mind and didn’t stay the night. Every time I stay in a hotel, I check the reviews on cleanliness and I also thoroughly inspect the bed to make sure that the sheets have been changed and that there are not any traces of bed bugs. While I was inspecting the bed I found a large piece of a hair extension on the mattress under the the flat sheet which is disgusting. There was also hard little black stuff on the mattress. I don’t know what it was-​maybe it was from outside. But still it was on the mattress! Just to think of it makes my skin crawl. I would not recommend this place.

Dirty, gross and dirty. Blood stains on the pull out couch bed. «Hairs» all over the blankets. The elevator stinks and takes multiple trips to your floor before you can actually get on it. The bathtub felt like it was going to collapse into the floor below. The railings on the balconies are very weak. Parking is a nightmare.

I booked two rooms last week and the Marjac Suite staff were friendly, professional, and made sure we had a comfortable time. All the rooms facef the beach and boardwalk, guaranteeing a great view at no extra cost. Each room has a kitchenette with a stove and a refrigerator which is great for those who prefer to make their own meals. If that’s not your thing, guests are in the middle of the boardwalk which means you have your pick of restaurants and fast food places. You will not find a more professional staff, view, and value on the boardwalk!

Not a destination for the family. Might be okay place for college kids on break