Silverland Inn & Suites

I stayed at the Silverland Hotel with some friends in September 2015, and we all had a fantastic time.
I believe this Silverland is the newest hotel in Virginia City. It’s located at the bottom street, at the start of the strip.
Parking is free. The hotel has a nice indoor pool and jacuzzi which is great for the children.
All of the staff were very friendly, and helpful.
The room was clean and well maintained. It had a medium tube television with cable channels and free HBO. There is a coffee maker, iron/​board, and 2 chairs in the room.
The bed and pillows were very comfortable.
The bathroom was also clean and well maintained.
I would stay here again, next time I’m in Virginia City.

To put it short. Had a bad experience and wouldn’t recommend this hotel.

2^nd time I visit Virginia City… I would totally stay here again… very clean and friendly staff… indoor pool and jacuzzi a plus… We stayed for 4^th of july weekend …

This inn is has the creature comforts of a hotel with indoor pool, gym, laundry facilities, break room with hot drinks and juice, and large parking lot. Our 2-​queen bed room included landline phone, small table with chairs, satellite TV, complimentary WiFi, iron & ironing board, and hair dryer. This hotel has pet-​friendly rooms available as well.

We were pleasantly surprised by the quality of the hotel. It looks rather new, has an indoor pool (which we weren’t aware of beforehand so did not bring suits), and the rooms are clean and well-​appointed. The king bed was very comfortable. High ceilings make the room look larger, and the shower pressure was the best I’ve had in a hotel in a long time. Easy walk to C Street where all the activity is, but far enough from the noise of the town. It was quiet enough for sleeping even though it was a holiday weekend. The view wasn’t bad, though light comes in around the curtains early in the morning so if you need one, bring a sleeping mask. The staff were nice, though our only interaction was check in and check out. I would definitely stay here again.

Very nice place to stay. New, modern, comfortable beds and some amazing views. The staff is very friendly and helpful. We will definitely be back!

Overall, this place is good. There are not many places to stay in VC, so this is probably your best bet. It is the only «modern» place in the immediate area. With that said, the customer service has been bad both times we stayed. This last time, we arrived a bit early and asked to check into our room. The lady at the front desk said they could not check us in until 3. I politely asked if our room was not ready. She stated that it was but that her manager said, «absolutely no check in’s until 3!» Keep in mind, I was able to see all the keys already «pre done» and ready for all check ins that day. There was literally nobody in the entire place. I just couldn’t imagine that you cannot get your room the day of your arrival, even if your room is ready. C’mon management, this is basic hotel common sense. Please fix this issue. It is costing you business.

All good here ! Staff was great when 8 of us arrived dirty and tired on Motorcyles. Well kept and clean. There is a pool and jacuzzi inside that is nice and easy parking. Adjacent to downtown. All good — all good. Only glitch is that it was preprating to rain and staff wouldnt let us park bikes out of the way under the very large entrance overhang. Considering the hotel only had us eight in four rooms and only one other room rented they certainly could have made us that accomodation. Got the impression the very very nice gal at the desk was afraid to cross the boss.
The boss should give staff leeway to make patrons happy happy happy useing their own good judgement and discretion. Still good. Will stay here again.

My family and I were so lucky that this place had vacant rooms at a decent price on one of the busiest weekends of the year!
We made a last minute decision to head to South Lake Tahoe on Presidents’ Day weekend and found ourselves with no place to stay because all hotels and lodging were either full or $ 300+ a night. We kept driving and driving and we eventually ended up past Carson City and in this cool area, Virginia City, that brought me back in time.
The reservation for Silverland was quick and easy over the phone. We got a two queen bed room for $ 109 a night and slept pretty much the moment we arrived. The staff was nice, ceilings were high, room was clean, and shower was GOOD! I’m sad we didn’t get to stay any longer because we left early to go snowboarding. I would have loved to explore the town a bit more.

Incredible hotel and a great value. Very clean and well kept facility. Comfortable rooms with great bathroom. Very central location with great parking. Easy access to the town.
The staff is wonderful. They were incredibly friendly and helpful. We were made to feel very welcome.

The only reason why they received two stars was because management (new) went out of their way to take care of me.
First of all the first weekend of November of 12′ I blocked 10 rooms for my wedding on the 25^th of May. Memorial weekend, which they also have a parade and is their basic kick off of the town opening. Between Tracy and Nora I reserved the rooms, signed a contract, and had 3 phone calls to pull just this first part together. The lack of organization made me nervous so I decided to double check on things about 40 days out. Names were confused and they allowed a guest to book my honeymoon suite and downgrade my room? After that was fixed… They somehow realized they miss-​placed my first contract so we did a SECOND contract via e-​mail/​fax.
We arrived and everything was very nice, the girls were very helpful about putting our welcome gifts and info sheets in the rooms for me for the guests arrival. I gave the girl an extra 10 $ to do this task for me (not that is was a lot of work)… Everything is great and fine. Wedding was fabulous at The Tahoe House and we are at the reception and my mom gets a phone call saying that we didn’t get our stuff out of the room on time so it’s all at the front desk for me.
Apparently they (when we checked in) had us checking out on my wedding day. So here I am entertaining 50 guests and this lady calls and tells me she gave away our bridal suite and they packed all my personal stuff up for me. I had and was a really mellow bride until this moment. I asked several times how she could do that, why without calling, clearly all my other guests were staying til’ the 26^th (the block of rooms we reserved initially)…I asked her (This «nice» lady is Tracy by the way– smartest thing that place could do is get rid of her)… She tells me nothing because there are no other rooms and threatens to call the cops on me. I then asked her «to do what? sit there and eat crackers while I question your ignorance? or enforce the contract I have?» So my mom had to leave wedding and go to my car and get the contract that I last minute ran back in and grabbed before the 6 hour drive there. She along with my aunt and uncle had to show them the signed contract that had 11 rooms checking out on the 26^th. Finally after about 30 min they gave us another cheap room with 2 pillows (dont worry they comped it, how sweet) and offered to move my PERSONAL belongings again for me to this new room.
Now the part that really gets me is 1 of 2 things. 1– How incredibly rude Tracy was and how she threatened to call the cops on me. No empathy what so ever for their mess up and just an attitude in general. 2– My mom missed the first dance, bouquet toss and the father daughter dance because of this nonsense. WE CAN NEVER GET THAT BACK. No picture will suffice no explanation of emotion– GONE. ‘
The management the following morning (the new management) set us up for a two night stay in the future. I cannot say I will use it because I do not want to ever see or deal with that cold woman ever again. Triple check your reservations and print out your contracts.

Fantastic Hotel. Great prices, big, clean rooms, comfortable bed and pillows, walking distance to all the town’s attractions, great continental breakfast, nice pool/​Jaccuzi and a gym where all the equipment was in good working order… We loved the place and can’t wait to return.
Our only recommendation is that the front desk staff be more friendly and helpful about providing restaurant and sight seeing tips. Perhaps the hotel was understaffed on the holiday weekend?

This inn is the only inn in the area yet im sad to say they have the worst customer service I’ve ever had. If anyone has a second option I would say take it. Do not assume the front desk women know what they’re doing. They’re ignorant and dont know how to book proper reservations. They’re under new ownership and since the change it has gone down the drain. They now have many rules and restrictions and when mistakes are made there is no kind of compensation. They just told me too bad we cant do anything for you. I don’t think I will be staying here again even when we come back for the virginia city grand prix.
Update: after speaking with the manager I am definitely less upset. It would have been nice if the front desk attendant had immediately had Robert come talk with us but he took care of my boyfriend and I and the inconvenience that happened. I want to thank Robert for his understanding and patience.

I finally got a reservation for Street Vibrations 2013 after 5 years of trying. I had to book almost a year in advance and then the hotel called and cancelled my reservation so they can do construction. What a stupid time of year to do construction. I hope you lose a TON of money!!!

I used to really like this hotel, but not as much anymore.
First, here is what is good: It is a modern alternative to the other hotels in town. It’s easy to get to/​from and has lots of good parking. The prices aren’t too bad and the staff has always been friendly the five or six times I’ve stayed in the last five years or so. It has great views, especially on the downhill side. The rooms have always been perfectly clean, and the beds are comfortable and (at least in our room) the TVs are now flat-​panel HD. At least a couple of the rooms have large Jacuzzis. In other words, compared to most (maybe all) other hotels in town, it’s pretty nice. It’s a perfect place to stay after spending the previous night in one of the old hotels downtown (for example, if you’re on one of those dumb ghost-​hunting missions at the Silver Queen and need a place to get some real sleep on the second night). It’s within easy walking distance to downtown too. It’s very quiet, except for the occasional people in the halls.
Here’s what I don’t like: The windows have been recently sealed shut so that you can’t open them even slightly for any air circulation. To make it worse, the AC units don’t have a fresh air inlet or even have a «fan» setting, it’s either COOL or HEAT.
So, our night was spent in stale air listening to the AC unit cycle on and off all night, and remembering how nice it used to be to open a window and get some fresh air.

I have been meaning to write this review for entirely too long, but the service at the Silverland Inn and Suites deserves recognition.
I stayed here for a friend’s wedding. They had reserved a block of rooms for the event, and the bride told me that they had no complaints on the process and that the staff was helpful and pleasant. In my two phone calls to them (one to book, and one to change my reservation) I found this to be absolutely true.
When we checked in, the staff was of course pleasant as pie and the accommodations were clean and quaint. My room exceeded my expectations for it’s price range, and the décor enhanced the Virginia City feel.
After the wedding (which was held at Piper’s Opera House… lovely), we returned to our rooms for a bit more socializing. When we lost a guest, Tracy at the front desk was so wonderfully helpful in helping us locate him. Later, when I was tending to another friend’s minor injury, I approached the front desk for help again. Again, Tracy saved the day. Quick with everything I needed from a first aid kit, and super-​nice to boot! She was so patient and sweet with the big loud lot of us, it really completed the beautiful evening, and the bride and groom were so happy to not have to deal with any problems.
I would certainly recommend the Silverland Inn & Suites for your trip to Virginia City. It’s been almost four months since my stay, and I still smile when I think of it.
Thanks Tracy!

A Modern Option in Virginia City
Virginia City delivers the full Mark Twain experience. Every saloon he went to, every boardwalk he strolled down, the place where he got his first writing gig, it’s all there. And there are plenty of «quaint» hotel options in Victorian buildings complete with ghosts. But if you are traveling with children or pets, that might not be your best choice. In that case, I highly recommend the Silverland. If you don’t know Virginia City, it’s built entirely on terraces climbing up the side of the mountain that held the Comstock Lode. The Silverland is on one of the lower terraces — which perhaps is what keeps it a little quieter than the main street. It’s also near one of the best sights in Virginia City — the old cemetery where you get the best vantage point on the City and where you can see who came to try and strike it rich and how they died. And because the Silverland is on a lower terrace, it also gets a wonderful unobstructed view of the sunrise.
The Inn itself was clean, well appointed and with a great little postage stamp lawn that my dog much appreciated. The breakfast was nice, the parking was convenient, the Wi-​Fi is free and it is in walking distance from anything you’d ever want to see in Virginia City.

This is the newest hotel in Virginia City, and not be to be confused with Sliver Queen Hotel. The rooms were clean and staff was responsive.
Although this is Virginia City, I was surprised by the amenities this place offered: Continental breakfast, free WiFi, pool, Cable Television, and it even had a gym!

My family and I have been coming back for years now. We continue to come back because of the friendly staff, the lovely, clean rooms, pool, hot tub, jacuzzi suites, vending areas and price. My kids love it there. They love the continental breakfast too. We thought about staying at some of the other older places, but we would rather be a bit more comfortable. We have stayed numerous weekends and have never encountered a loud wedding party. We will continue to come back. Thanks!

This is the newest looking hotel in Virginia City NV. If you want to go ghost hunting at a 100yr old hotel with creepy old paintings of people you don’t know hanging in your room… then check in to one of those other old Virginia City hotels.
If you want to stay at a normal place, with a pool, jacuzzi, gym, vending machine, ice maker, cable TV and WIRELESS INTERNET, then stay at Silverland.