We had our daughter’s 6th birthday here. We had complaints about how this very expensive party was handled-party hosts were unavailable and rude, they never engaged the 14+ kids, we were rushed because the hosts were uncoordinated, couldn’t get service at the snack bar during the party, they were out of snack bar foods, etc. We immediately took our complaints to the owner who acted like we were making everything up. Instead of taking our complaints seriously and acting accordingly, she had to tell us she never gets complaints and made all kinds of excuses for the problems with the party. She blamed the problems with everything on new employees and insisted that our party host was her best employee so there was no way she was the rude one. All excuses. We will not use Boingo’s again(and they are probably glad). But neither will anyone else who attended this party.
Katie S.
Évaluation du lieu : 5 Canyon Country, CA
We sure got our money’s worth today! It was our first time here. We have an 18-month-old and 3.5 yr old and they both loved it. We went on a Thursday 10am-12pm and there were only 4 other children there. My boys played for the full two hours for only $ 10 total. It was very clean, safe and, even though it seems small at first, there is a lot to do. Highly recommend, especially for those hot or rainy days when playing outside is not an option. Don’t forget socks for everyone!
Crystal C.
Évaluation du lieu : 5 Visalia, CA
We have been taking our son here since he was about 3 years old(he’s now 5). I love that the environment is smaller so I can see him from the barstool counter and keep an eye on him. He loves bounce houses and could jump all day if I’d let him. It was nice to see the owner investing in the business when they upgraded from a bounce house space to a wonderful permanent 2-level maze structure that all the kids seem to really enjoy. The inside is always clean and the staff are friendly. If you’re looking for an indoor place to work out your kids’ energy and where they will have a great time, definitely give Boingo’s a try. TIP: Check their website ahead of time for their drop-in bounce time and get there when it starts so you can get more time of your admission price. Not fun for the kids if you get there 15 min before the open drop-in play time ends.
Jeff Z.
Évaluation du lieu : 1 Fresno, CA
Our kids have food allergies to milk and eggs. So in preparation for going to a group birthday party we called to check the ingredients of their pizza, they weren’t very accommodating or helpful. They did agree that we could bring our own food but when we asked about the pizza crust ingredients they simply said that the place they buy it from was closed so there was no way of knowing. We called again to try and find out and the second time they were a bit rude and couldn’t understand why we would try to get a straight answer, the person i spoke with wasn’t even at the location we were going despite the fact that it was the phone number listed for the location. I got the distinct impression they didn’t care and just wanted us to go away. I would think that a place that specializes in kid parties would think about kids allergies but apparently not. We still went because it was for a friends, child’s, Bday but we will not be back.
Margaret W.
Évaluation du lieu : 3 Ewa Beach, HI
In theory this place should be great. Kids love to jump in bouce houses, so a place full of them should be fabulous, right? The problem with Boingo is that that it is far too small for what they are trying to do. It maybe an okay place for a party, but the drop in jump time was packed. If your kids are small if enough you want to keep an eye on them you will have to cram your self in the corner at the bottom of the slide. The snack bar is insanly expensive and they don’t allow outside food or drink. The kids will have fun, no dooubt, but as a parent I prefer pump it up in Fresno.
Christine L.
Évaluation du lieu : 3 Hemet, CA
This place has a great concept and was very entertaining and clean, but it is in a very small space, so after just an hour the kids quickly grew tired of it. Probably a better deal to purchase a pass if you are a local. I was just passing through town and it was a great indoor(read AC’d) place to be. I could see this place getting very crowded though and it not being so enjoyable.