Bella Terra Apartments

My boyfriend & I have lived at Bella Terra for a year now. Our apartment was just as expected… Very nice like the photos online & the model apartment they showed us. Everything was renovated, new paint & carpet. We were fortunate enough to get a really good view.
We weren’t too happy when we found out we had to pay a fee for each vehicle & then an additional payment for each parking pass when we only get 1 assigned spot. There’s a lot of guest parking, but there are times when there’s none at all because of how populated this complex is. There’s so many apartments!
The laundry facilities are OK. You have to generate a laundry card that you can only load at their machine with a credit/​debit card. Our first time doing laundry the card machine was broken so we had to walk all the way to another laundry facility. & then the same thing happened months after. There was more than a few times where our clothes were still wet after putting them in the dryer.
First issue, we got mild mold in our bedroom & patio door. As soon as we noticed it we wrote a formal letter to the leasing office, as instructed in our lease. We never heard back, so we took care of that matter ourselves.
Second issue, our garbage disposal stopped working, & maintenance came to fix it the following day.
The reasons we’re not renewing our lease is because the extra rate to renew is not worth the price. If there was a washer & dryer in the unit then maybe we would have stayed.

I have lived here several years. The property manager Steve is a gem! Whenever I have any concerns or questions he is right on top of it This complex is huge. I can’t imagine all the needs people have at any given time. Steve is really genuine. I’ve had concerns from time to time and he has always taken care of it in a timely manner. The maintenance crew is superb. Robert can fix anything and is very kind. He goes beyond making the job just right. Again this is a big complex with all types of people and lifestyles. My experience here continues to be peaceful. Thank you Steve and Bella Terra!

We just moved in and have been living here a few days now. Several pros and a few cons.
This place is affordable for the area… its saving my fiancé and i a lot of money. So we like that! When we arrived the apartment it had all clean carpets and walls, and the kitchen and bathrooms were very clean. Considering this place was built in 1986 its not THE BEST, but is still fine for what we need :) I never hear our neighbors. I know some reviews say the walls are paper thin but we havnt heard a peep so far! also a lot of reviews are complaining about parking. I havent had an issue at all. There is plenty of open space and we live right off hacienda dr and there is tons of street parking.
sooo the cons: people that live here either keep there space (patios and balconies) super nice and clean, or they just trash them. Unfortunately everyone around us just trashes theres. and there is an odor outside our apartment (thankfully not in it) and i’m assuming its from the BBQ grills at our neighbors. They smell awful. Theyre not even supposed to have them.
Also taking my dogs to pee and poop. Tons of grass area which is great! but how hard is it to pick up after your dogs? poop everywhere. i have no problem picking up after my dogs and throwing it in the dumpster that is around every corner. Dont get a dog if you cant be responsible.
Leasing office is very nice, the people in there are so kind and attentive. Laundry facilities are clean and so is the pool area. The gym isnt the best but there is an LA fitness right down the road. I think were gonna be happy here for the next couple years! It has everything we need minutes away :)

I drove from Maryland to California to live with my husband so naturally, I was nervous about leaving home. Once we walked into the office to sign our final paperwork, my mind was put at ease with how friendly the staff was. We were told they were unhappy with how the carpet looked from previous renters and we were surprised to have it replaced the day we moved in. Any concerns we had about how everything looked and they jumped right on it, agreed and quickly resolved the issue. Our shower and bathroom sink were replaced in no time! It was a relief knowing how much Bella Terra cares about their complex and the people who live in it. The parking has not been a nightmare like previous reviews have said, the rent is very reasonable, the neighborhood is clean, the laundry facilities are convenient and the neighbors are friendly. My husband and I are very happy we chose Bella Terra as our first place to live together and we intend to live here for as long as the military keeps us here!

Really I would say 4.5 stars, just not perfect. The staff have always been great with me, they respond quickly and even do things like drop packages off at my door If I can’t get to the office in time. I see maintenance all the time and they have always been quick to respond. The apartments are a little pricey, but they are very big and have some great features that many places do not have, like double sinks, walk-​in closets, large bathrooms, sitting bar, etc. There are a few cons. We have a 3 bedroom and only get one parking spot, however they added extra street parking. But you have to live by the street for that to matter haha. The gym is boring but free so what do you expect. The laundry rooms are large, but another one would be nice because so many units, but we just bought a small electric washer for like $ 300, hooks right up to the sink. Pet policy is lenient, pet rent is stupid like every other place that charges it. It can get a little noisy, a lot of military and younger people, a lot of weed and cigarette smoke. Overall we would stay here longer but it got a little too pricey. But it is a nice complex and the apartments themselves are pretty cool. We live in Building 1280B right off of Hacienda, we face into the parking. Facing the freeway is a little loud, so don’t pick an outside unit facing the 78.

All the negative reviews are true but they for got to add if you go to the pool you will find people smoking weed getting drunk and I’ve seen a few fights. They gym is broken down and they don’t run the air conditioning in there. People sit in there on the machines and use the free wifi It’s just gone down hill and it gets worse every month. Oh and the tow truck drivers that come threw at night looking for cars to tow. Just a FYI if your car gets towed and no one signed to have it towed that’s theft. Ask to see who signed for it if they refuse call the police and if no one did you will get your car back.

We have been at this complex for almost a year. I still absolutely love this place. People are complaining about parking. That’s an issue with any complex in Vista. THERE IS NOTHING THEY CAN DO ABOUT IT. Also about dog poop. That is not the offices responsibility it’s the pet owners. We did have a couple roof leaks.(again not management’s fault) But management was dedicated to getting it fixed. even going as far as coming to our house at 5am to assess the situation for himself. Even one of the office girls bought a couple buckets because it was a holiday and she was the only one working. Management did everything to accommodate us and left us feeling good even in a not so good situation. Office staff is amazing, maintenance is respectful and good at what they do. The apartments are well kept. I would recommend living
far the best complex I have lived at. Please remember, People are quick to write a bad review.

I was visiting my son for the night and parked my car in an unmarked space near his apartment and was towed 2 hours later. At 6am, there were 15 cars in his parking section with no stickers. At noon on Sunday, there were 10 stickerless cars. I’m appalled that they couldn’t just give me a warning to move my car. Instead they tow it, which cost $ 369 to get out. Only one small sign says that parking is for residents. No where else is there a sign saying that there is no guest parking on the premises. Very disappointing. Don’t invite your family or friends while you live here.

So I’m coming up on 1 year in this complex. I feel like some of the reviews on here are extremely exaggerated.
Cons:
Dog poo and pee– Management has made every effort to enforce the pick up after your pet rule. There is still the occasional pile left around, and sometimes even on the sidewalk, but for the most part, it’s better than it was when we first moved in. The pee though. That’s worse than the piles of poo imho. Dogs pee along the sidewalk and the concrete walls that hold the fencing along the sidewalks. This is gross. Even the bushes reek of dog urine.
Parking– parking is a freaken nightmare here. If more than one person in your household owns a car, one of you is SOL. You get one assigned parking spot per unit, so one of you will have to search the area for an open uncovered spot, or on the street. We face Hacienda and at least once a week we see someone hit the car in front of or behind them while they are trying to parallel park. The uncovered spots fill up super fast and there are cars that have not moved from their uncovered spot for MONTHS! Occasionally maintenance takes up a spot with their little cart, but someone must have said something to management about that because I’ve notice a major improvement with that in the last few months.
Bugs– if you have pets, make sure they are on some sort of flea medication. The fleas here are REALLY bad, especially in the summer time. I’m pretty sure it’s because they don’t treat the grounds for fleas. The roaches here are HUGE! Thankfully we’ve never had one in our apartment (that we know of), but they scurry along the parking lot and sidewalk at night. Especially by the dumpsters. Ew.
Noisy neighbors– our downstairs, upstairs, and directly across from us neighbors seem to ALL enjoy slamming their front door. This shakes my apartment and it’s obnoxious and totally unnecessary. The people below us like to play their music with the bass really loud which is also extremely obnoxious because it too shakes my apartment. The guy above us seems to have heels made of lead, we know where he is at all times. He’s a skinny little guys too, so he must either jump walk or he jams his heel into the floor really hard when he walks. It shakes the apartment and startles the dogs so they bark and then he complains to the office that our dogs bark and he can’t live «walking on egg shells for the rest of his lease.» Get over it. You’re making them bark. You live, not only, in a pet friendly complex, but in the dog specific section of this pet friendly complex. Not to mention your dog barks for HOURS on end when you’re not home!
«Luxury Apartment Homes» — you’d think this would be a pro right? Not here. They don’t know the meaning of luxury apparently. The windows are old and not energy efficient at all so running the incredibly loud A/​C during the hot summer’s will cost you an arm and a leg. And the heater. It doesn’t even blow out hot air. Wtf. We used it once this winter because it got pretty cold and it was cool air coming out of the vent. Sure it wasn’t as cold as the air outside, but still. Cool air should not be coming out when you have the heater on. The carpet is old, thin, and cheap. The walls show marks very easily. And we still have popcorn ceilings. Between that and the giant sprinklers in every room, it sometimes feels more like a motel 6 than a luxury apartment.
Pros:
Decent enough price. Still a little pricey in my opinion given the area, the size, and the lack of available parking. But I suppose it could be worse.
The walls are painted a nice neutral tone which is a nice change from the typical «apartment white».
The closets are decent size.
The bathrooms are huge. They seriously could have made them smaller and added that extra square footage to the bedroom or kitchen or living room. Pretty much anywhere else. It’s basically the size of a smaller but still decent sized bedroom.
They accept pets without any size restrictions.
Overall, I think I would recommend this place to someone who isn’t looking for anything super fancy. Aside from the occasional noisy neighbor (but that’s to be expected, I’m sure we’re not perfect either though we try our best to be courteous) They are decent enough and we’ve never had any major issues.

I just spent 40 minutes cleaning my sparkletts water cooler because there were roaches and roach eggs under it, we are not infested but most of my neighbors are. I am truly disgusted by living here, they have sprayed and sealed stuff but nothing works. I count the seconds till our lease is up because I am so mentally ill over the bugs here that im always depressed. Please be warned and stay away !!!

Worst management ever! Not only did they steal my 300 deposit, once I moved out. They decided to charge me another 300 for just pain! Not only is their huge water bugs everywhere, it always stinks like dog poop. They try to clean often, but it just smells bad. They don’t keep up with the appointments they set with you, they forget or are always running late. It is the worse place I have ever lived at. Believe me when I say it is not worth moving to this place, it may look nice but it really isn’t. PARKING! well more like what parking? One space per unit and if you have to park on the street you have to be worried about your vehicle being broken into. Not only do you live close from the police station, their are always helicopters and cops looking for people in the middle of the night. Seriously the rent is not even worth it, they consider themselves an upscale apartment complex but it is not! Good luck… This place was not what I expected.
Sucks the $$$$ out of you! They charge for everything and nothing gets done! Management does not care and always leave you waiting… consider other places before moving here.

Ridiculous, DO NOT LIVE HERE! All of the laundry facilities suck, it takes your money constantly, or they’re all closed so you have nowhere to do laundry. And then if you want help from the office, most of them are kind, I’ll give them that. But the one shorter woman who works there is completely rude and out of line. If she has to do anything it’s a huge deal for her and she’ll make you feel like you’re a total annoyance… welcome to life cupcake, that’s what you have to do at your JOB!

bleh

you have to walk far to their public and dirty laundry room unless your unit is next to it! one time my clothes got stuck inside a broken washer that wont open so i called the management. they told me to wait 2 days after they file a report! wtf am i suppose to do? leave my clothes there for a few days!!! i got so mad i kicked the sh*t out of that washer til it opened and i took my clothes out! they have a bad management here! all they care about is your money and once you sign the contract they dont care anymore.
Avoid this place! find a different apartment that has laundry inside the unit! trust me, you cant use coins in their machines either! the prepaid card machine was broken one time and you cant do laundry unless you have enough money on your laundry card. so you have to go to a laundrymat outside just to wash clothes because you cant put credits on your laundry card! ridiculous! F this place «Luxury Apartment» my a**!

This place sucks so bad!!! They got people mowing the lawn at 730 am in the morning and making loud noises when we are still catching some sleep. You can’t even feel well rested in your own home. Not only that but, they have a big problem with people tagging cars and parking is very limited. Also plumbing sucks and the carpet is very cheap.

Too many pets. Poop everywhere. Terrible management. Parking is horrible. If you only have one assigned parking, one of the people with another car can expect to walk a mile to get from the street parking left after 5 pm. The pools always crowded cause they have been working on the upper pool for a long time now. The neighbors are obnoxious and noisy but «security» won’t do anything about it.

Bella Terra is 420 friendly and restricted breed dog friendly.
I went and talked to management about my neighbors who always smoke pot, always. I can no longer have any windows open because of the constant smell. So if you like POT this is the place to move, even if your smoking pot illegally, Bella Terra Apartments would love to have you.

Changing my review to 1 star and this is why…
I finally moved out of this poorly managed apartment complex back in November. Thinking I was free of their problems … I get a phone call from their lawyer saying I owe money. What?! Where did this come from? Apparently they tried to mail me but it came back undeliverable. Wow! lived there almost 3 years, they have my number! They can’t pick up the phone and call me? We have to get lawyers involved? I assumed no news, is good news like most would. I have stuff going on that occupies my time, this is THEIR JOB! STAY AWAY FROM THIS PLACE! They don’t manage anything and try to cover their end and blame the renters when things aren’t taken care of.

Moved here in July and moving out next month due to my husbands orders.
This is suppose to be a PET friendly apartment complex. Well some of the uptight residents here seem to think dogs aren’t suppose to bark. If your dog makes the slightest bit of noise expect a note on your door or a call from management. There are so many people here that leave their dogs on the patios while they’re gone to work and they bark constantly. Not once have I complained, I am a very laid back person. But once my dog so much makes a peep I have someone knocking on my door. It’s the most annoying thing ever! So make sure your dog is very silent!
But like the other reviews say, people don’t pick up after there pets. I’ve seen urine and poop on the sidewalks.
Also, I’ve seen people digging through the dumpsters and going through the Residents trash and taking stuff.
The apartments are okay. You get what you pay for pretty much.
Management is VERY nice and always very helpful!

Hey guys. Read this. It’s very important, kay… WHY have dogs? I mean, why have any at all if you can’t pick up after their CRAP?! That just shows how irresponsible and careless you are of yourself, others and the poor animal too. Your apartment probably reeks of unwashed doggie. If you can’t take care of one, don’t have one. The same applies to the many irresponsible mothers who almost seemingly enjoy watching their kids playing right on the street. Sick, Sad World!
Anywho, I really appreciate how these apartments are remodeled and still available at a great price! Just keep the noise (and forms of, err, crap) to a minimum, people.