Sunset Springs Apartments

DO NOT RENT HERE! WHATEVER YOU DO. BEWARE! ZERO STARS
Worst place I have ever lived. EVER.
Before moving in I read the reviews and thought to myself, how bad can it really be? These people must be crazy. WRONG. 100% WRONG.
I moved out because not only is this place pretty ghetto with absolutely no parking, but my 400 pound middle aged male neighbor constantly harassed us. He even became violent with my boyfriend and the police came and told us to get a restraining order and that we could press charges. When we brought it up with management (mind you he came up to our apartment drunkely screaming the first month we moved in, and I told management I felt unsafe, and he had an outdoor cat that would claw at our window I had to call about so management was aware of the issues) they told me that he told them my boyfriend is the one who pushed him (really? He is 170 lbs and you are 400…) and that the police said there was nothing we could do about it. I told them to get a police report and immediately began to look for somewhere else to live (as our lease had ended a couple months earlier). THEY DID NOT CARE FOR OUR SAFETY AND SAID IT WAS OUR WORD AGAINST HIS. Really? The police were there and our neighbors witnessed the attack… Anyways, they said if we continued they would serve us BOTH with eviction notices. Eviction for being harassed by a 45 year old 400 lb male? Makes sense.
Anyways, when we moved out (within a week, I wasn’t staying near that guy anymore) I made sure we went back and cleaned as best we could. Our animal did leave some pet stains and odor in the carpet so I knew it would have to be replaced. HOWEVER, they kept my whole $ 1600 deposit and said I owed $ 800 more? EXCUSE ME? I am not THAT MESSY. Anything other than the carpet would have been normal wear and tear, I lived there a year! So beware, THEY WILL KEEP YOUR DEPOSIT AND TRY TO GET MORE OUT OF YOU.
LONG STORY SHORT DO NOT RENT HERE.
Not only is it ghetto, management is incompetent, and they are THIEVES!!!
I just received my bill tonight and I will be calling tomorrow with some choice words and probably contacting BBB about how they handled our violent neighbor (who still lives there, beware). I feel bad for whoever moves into our old apartment!!!
Also, no parking, dog shit everywhere, hobos digging through the garbages and living in the ditch next to the apartments.
A good location is not worth it.

Absolutely the worst apartments I’ve been in. The management, while it looks and seems like it would be in like a tight ship, is a complete joke. Hobos in the trash cans and pool/​jacuzzi EVERY night. No one picks up their dog shit either. We also had violent and loud neighbors that harassed us on multiple occasions. Cops were even called once, but management refused to do anything. This place is a joke. The parking is HORRIBLE, the neighbors are HORRIBLE and management is HORRIBLE. Also, my girlfriend and I spent an entire day cleaning the apartment for our move out inspection, and because of our pets we expected them to replace the carpet and charge us for it. Well, ends up they are trying to charge us $ 2200 (minus the $ 1600 deposit we put down) for repairs and such on the apartment. We are very clean and tidy people and we did an excellent job of cleaning up after ourselves. When we moved in, we saw bad Unilocal reviews but figured it was just people complaining and that because of how nice the place looked, the Unilocal reviews must not mean much. But if you’re reading this and thinking about moving in to sunset springs, take it from me and just don’t. I hated my time there and now that they are trying to charge me TWO GRAND to repair our apartment im absolutely livid. ⁰⁄₁₀

Do not under any circumstances rent here. The management is not military friendly. I put an apartment on hold that I was going to move into but due to military orders I had to back out before signing a lease. They repeatedly made excuses as to why they would not return the hold fee despite being shown the service members civil relief act. I have had more problems with this apartment complex then any other and didn’t even move in. STAY AWAY FROM THIS PLACE THEY WILL STEAL YOUR MONEY.

If you are looking for an at-​par place to live in a decent location, it’s not a bad place to live. Could it use some improving? Sure. In my case, I never really had any issue with anything besides the parking. Given the area that the apartments are located in, it’s almost expected. They did open up the other side of Hacienda Drive for parking which seems to have helped with congestion a little bit. The walls are considerably thin, and at times you can hear the neighbors. I was lucky however, to have very quiet and respectful neighbors. Unfortunately they had just moved to Nevada. The office staff was always nice and very helpful. I can’t speak for everyone, but they made my stay enjoyable. I took the option to rent the garage unit next to my parking space. It is a little expensive at an additional $ 125/​month, but if you care about you’re vehicle, I would strongly suggest it; if for no other reason then the fact that you can lock it (side note: the tenant in the garage next to mine had converted his into a «man-​cave» and would constantly be practicing guitar or something. He was very friendly and funny)”.

This place is run by a bunch of crooks. Very rude, very shady staff. They will seize any opportunity, legal or not, to tow your car or your guests cars.

Pros: Location.
Cons: Everything else.

I lived here for about a year and a half. Well… I really should have researched better before moving in. They didnt sue but I was contacted by someone notifying me of a website specifically dedicated to the owner of this apt complex and one on Sycamore — because he had been known to sue his tenants, that is what he was known for. As far as the legitimacy of that I do not know. I never returned that contact’s emails.
I do know that there was a special move in deal that we were promised of $ 500 or 1000 off the price of your rent for the first month that we were told we would get — and at the last minute she said oh, there was something on your credit that didnt pass. …
Hmmm. didnt pass? so why was I allowed to move in if I didnt pass? That makes no sense. My credit score was 748. What didnt pass? She couldnt answer me but the contract was already signed. What could I do at that point but learn from it and move on… and share it with my Unilocalers! :)
That girl’s name was Amanda, not sure if she still works there but I wouldnt see her for months at a time, and then pop back up… so odd.
The other girl was a hispanic girl, never gave us any grief, issues or problems. Wish we had delt with her to move in. WE moved out, never was sued, nothing like that, they kept our deposit, which was fine… we fully expected to never see that again, but that was ok since we didnt get sued since everyone we talked to said they had.
BUGS: never saw a single one! except by the parking lot — by the dead river area.
LAUNDRY: the machines worked but having a coin machine would have made all the difference in the world
LOCATION: perfection! I worked in Carlsbad off Faraday so it was super convenient. for the price in comparison to what was next door and across the street, you had to slum it to be close to 78 entrance and the costco.
PARKING: It was like hunger games! omg I would always be in battle with this one white pick up to see who could get home the fastest. If I left, you bet my fiancée would move his car to that spot. if you didnt guard your spot like a villian you better believe my love used to have to park up on the top of that hill on Pomelo Dr. not safe at 5 am IMHO. but… i will say as many time as we saw the cops, we never were broken into, never had anything from the car stolen, or my love’s vehicle either whether it was parked on the hill a mile from our apt, or in the complex. … yes you read that right, sometimes we had to park THAT far.
IF I had it to do over again, I’d spring the extra $ for a washer and dryer in house. its just plain worth the $.

WARNING. DO NOT MOVE HERE. HIGH CRIME, BAD FOR KIDS, CROOKED MANAGEMENT.
So, I was an ideal tenant. I lived at the Vista location for a year, paid my rent on time every month, kept to myself, was quiet and respectful. But these people totally lied to me and I was foolish for not doing my research prior to moving in.
THEY RIP PEOPLE OFF. First of all, they kept $ 2500 of my deposit claiming the carpets needed to be changed, which was bullshit. I have seen pet stains before and believe me these were faint water marks that didn’t even soak through to the pads. They also charged me $ 50 for not cleaning the blinds even though I brought brand new ones. And they charged me for having unauthorized pets even though I told a member of management they were my family’s cats and I was only keeping them for 4 days. SCAM ARTISTS.
HIGH CRIME. So before I moved in I asked how the crime was in the area. They told me it was virtually non existent. So my car was stollen right out of my parking space and I had some other things stollen inside my front door. The police told me they get called there all the time and that in fact it is a very high crime area. Lying bitches.
DANGEROUS FOR KIDS. People drive really fast in the parking lot and on several occasions I saw children almost get hit by cars. Management did nothing about it.
Trust me, this place is dodgy and not worth it. Do not move here!