I bought my mother a notebook for Christmas I also bought the extended warrenty, it was junk!!! So she sent it in and they claimed to fix it they also charged her, warrenty! Ha!!! So she took it back to the store they don’t even carry them any more so she tried to exchange it for another notebook they don’t have any in and don’t think they will get anymore in unless she wants the $ 500.00 one. What a joke! Run from radio shack! Don’t get ripped off !!