Vera Bradley

I’m so happy that a Vera Bradley outlet opened in Hawaii! Now I no longer need to go to Las Vegas to do my shopping there. I was amazed with their stock of 70% off merchandise as well as 50% off merchandise in colors that rarely go on sale at the regular stores like solid black.
Most of their merchandise comes from the regular store but they did have one print that they said was made exclusively for the outlet.
One thing that was annoying though is every turn or movement I made in the store I was bothered by a salesperson. I think I spent only 15 minutes in there and must have been followed around and bothered by all 5 salespeople. They even stared at me taking photos and while I quickly put my bag that I was gonna buy down on the table next to me, not even 15 seconds passed and they swiped it away. Geez.
So a great place to shop as long as you can put aside that you’ll be hounded and watched like a hawk in the stores. They also kept staring at my old Vera Bradley to make sure I wasn’t walking off with one of their bags.
For me I’ll put up w the salespeople so I can get a great deal. Bought two bags and walked out happy.

«Hats off» to Jeremy (Lead Associate) for bring a sweet and kind person. I met Jeremy on Friday during my first visit to the outlet. Then, I ran into him on Saturday while we both stood in line to purchase merchandise (He was not working at the time.) When I left the store, he smiled at me and said, «Bye Ma’am have a great day.» I thought that was very nice of him to say that even though he was off the clock. I couldn’t believe that he went out of his way to treat me that way. Now that is, «Exceptional Customer Service!» Ask for Jeremy when you need any assistance at the outlet. You will be treated «Special.»

Let me start by saying how excited I am that a Vera Bradley Outlet has opened on the Westside of Oahu.
I visited this store three times within the last three days and on every visit I have been greeted and welcomed into the store by their friendly sales associates.
Today I went there to make an exchange for a purchase my daughter had made last night. As soon as I walked over to where the zip ID cases are a friendly sales associate greeted me. Sorry I didn’t get her name, but she did help me to find the pattern I was interested in.
During my decision making process another sales associate named Lei helped me to make my choice for my exchange.
At the check out Michelle and Sam helped to make the exchange process an easy one.
Vera Bradley «Mahalo» for bringing a Vera Bradley Outlet Store to the Westside area of Oahu.
Your customer service is exceptional and I am definitely going to be a frequent shopper at this location.

Next to Ralp Lauren. Jjust opened today and great sale is going on! Everything is 50% off PLUS 20% off. They also have 70% off shelves inthe back.
Great customer service.
Will be back for some more for sure!