First time looking at a mountain bike so didn’t know much of anything. I asked the sales associate if prices were negotiable and his boss said«he’s not a charity» a simple«it’s a set price would do» terrible way to run a business. I walked out and would never recommend anyone to go there due to their arrogance.
Leann P.
Évaluation du lieu : 5 Washington, DC
These guys are great, seriously. We’ve been to maybe 15 – 20 different bike places(looking for the felt zw3), never have we had such amazing service. They had then bike, I nearly lost it when I saw it. Ha. Anyway, they fit me BEFORE I bought the bike and then they did a complete fitting after we bought it. The whole time we were there, we asked millions of questions, they were so patient with me and answered everything. I learned so much in such a short time. I am a technician at an Apple Store, where customer service is something we take major pride on. These guys also knew customer service. Thanks to Christian and the team for everything! Cannot wait to enter in my next race.
Andrew H.
Évaluation du lieu : 5 Bayville, NJ
Visited Cycles 54 several times over the course of shopping for a new road bike. Very friendly staff with no pressure at all. Patiently answered all of my questions and seemed to understand when sometimes you just want to look around and think before making a decision. Large selection of many different types of bicycles and several brands. Sales person suggested 4 – 5 different ones for me to test ride but I ended up testing only the one that I felt was the best value out of the brands that I had considered. Lots of accessories and clothing. Service department checked over the bike just before I took it home. Good experience and even ‘though they are a little bit of a drive from me I will return there for any future needs.
Alphonse C.
Évaluation du lieu : 5 Staten Island, NY
I decided to take the trip down to Cycles 54 to purchase a road bike based on a recommendation from a friend. Yes I drove from Staten Island, but it was totally worth it. I’m a beginner at this sport but wanted to dive right in and never look back, and their staff helped enormously. They have a great selection of road, triathlon, and cruiser bikes to name a few, as well as biker apparel, gadgets and accessories. A man named Christian fit me for the size, then helped me pick out whatever else I needed to get started. The guys in the back gave a quick final tune up so it was ready to go when I left. These guys were professional, good workers, and they are very informative. I will definitely drive down here again for whatever else I need along the ride. Awesome experience.
Patrick M.
Évaluation du lieu : 4 Holmdel, NJ
Cycles 54 is a little bit of a drive for me but I have been planning on visiting for sometime. I finally had the opportunity to visit and as luck would have it I also needed to have some work done on my bike. Cycles 54 sells Specialized, Look and Felt bikes. They are also an Indy Fabracation dealer for you fans of custome steel and Ti bikes. The showroom is packed with new bikes and has a cool vibe. The staff is friendly and helpful. My local bike shops did not have time to take me in but Cycles 54 took care of my repair needs right away. The missed the broken shifter cable initially but that is kind of understandable given the circumstances. They quickly corrected the problem and now all is good.