CVS Pharmacy

The pharmacist here is wonderful. One Friday night the doctor from the hospital called to let me know he has prescribed an antibiotic for my mom at «some pharmacy on Tice Valley». I asked him if it was Rite Aid, our go to pharmacy, and he said he thought so. But Rite Aid didn’t get the prescription. So my husband checked as CVS and they didn’t have it either. But the pharmacist hunted down the doctor and got the prescription. Now we paid about $.50 for these antibiotics. Of course the pharmacist wants all of our business but she earned it! I’m very happy at Rite Aid but am considering switching because she was so good. Just to be clear Rite Aid was not at fault, it was the doctor. But how nice to have someone go the extra mile. You can’t just wait until Monday to get your antibiotics.

This post is for the pharmacy portion of the store.
Horrible. Just horrible. This is not a location I typically use. I went in on a Saturday, at about 6:02 pm. When I walked up to the pharmacy counter, the employee waited a reallllly long time to acknowledge me, even though she KNEW I was there. She said to me: «Do you have a question?» Not «Can I help you?» Or something similar. It was very passive-​aggressive. I apprehensively said that I just wanted to fill a prescription. She rolled her eyes and made her way down to where I was. I asked her if there was a problem… am I in the wrong place… did I do something? That’s how awkward it was. She said no, no problem. She takes the prescription to the pharmacist, they whisper for about two minutes, then she says:“It will be ready on Monday”. All she had to do in the first place was tell me that the pharmacy closed at 6:00, and that they’re closed on Sundays. That would have been so much easier than being super weird and rude.
I will never, ever go there again, and I’m sharing that opinion with EVERYONE I know. My mother lives in Rossmoor, and I certainly don’t want her to be treated like that.

CVS in Rossmoor is my choice of pharmacy… Belinda is the chief pharmacist and I like her as well as her staff. They are very friendly and the service is superb.
Dr. Rocky Termanini

After already having a failed attempt to get my husbands prescription at the CVS on S. California, I angrily texted him to find out exactly where his prescription was supposed to be called into.
We were leaving for Hawaii the next day and this medication is for his diabetes. He should have taken care of it sooner but he didn’t.
The pharmacists had no record of his prescription either. I almost broke down. I’m not going to get into all of the other things I had to take care of and now this.
The pharmacist did a search for his info I the system am found it at the Bancroft CVS in Walnut Creek. How many CVS’s are there in Walnut Creek?!
She called them right in front of me and had them fax over the prescription so I wouldn’t be diving around to the third CVS.
I sat in the chairs provided an started crying. Thank god this CVS is not busy like the one on S. California. I could cry my frustrations out in peace.
She was so helpful and saved me. This was five star service all the way.