Frank’s Auto Service and Repair

The Best! I live in Oakland but couldn’t get my car started even with a jump start while in Concord. I had it towed to Frank’s based on their reviews. Good choice. For them, the car started right up but they held it for a day and checked it out before I picked it up. They easily could have charged me for their efforts and I wouldn’t have objected if it was a reasonable charge, but since they found nothing wrong with the car the said that there wouldn’t be a charge. I know that other service places almost always charge for a diagnostic check and was incredibly pleased that they did not. I think that speaks to their honesty and their commitment to taking care of their customers. I will use them in the future and would confidently recommend them to anyone.

I’ve brought in all my cars and would refer them to anyone that lives in the area. Great service, clean workspace and good communication. They have worked on some bigger issues I’ve had as well as just some simple maintenance work and I have been happy every time.

I like these guys a lot. They are honest and affordable. After being used to paying $ 500 plus for my luxury vehicles to undergo routine maintenance at the dealerships, they are a breath of fresh air. They are always willing to help us out with quick, affordable and helpful service even telling us where to get the best deal on tires. I grew up in a small town and this feels like small town customer service. I highly recommend!

These guys might be the most honest car repair service in the world. I told Dave Frank laughing that I’d trust him with my firstborn but I really was not kidding. He has now solved the second of two challenging car problems in the past year and he did so with thoughtful advice and concern for my budget. The car advice I receive here is akin to what I’d get from my father or brother, if they had the skill and knowledge that these guys have. I am so happy with their help that I sold my beloved BMW and bought a Toyota so we can now take all our cars here for service.

I have been a customer of Franks Auto Service for almost ten years and I just want to say that without them my 2004 Toyota Scion would not have been able to reach 300,000 miles and still going strong. They are trustworthy, reliable and most importantly reasonably priced. I will never take my cars elsewhere. I highly recommend them for all your automotive repair needs.

Frank’s was able to diagnose a rare condition in my 1999 Cadillac Seville that three other master technicians could not. Fixing this old Cadillac became an obsession and I was able to pass that off onto them. It took awhile because it was such a bizarre problem but they didn’t resort to hunt and peck highway robbery like several other «diagnostic» shops will. Decent men doing good in the neighborhood. Its a shame I’m selling the caddy, my wife and I have two BMW’s that also need work.

Have been taking all of my cars here over the years. Honest and great service. So nice to have the Frank family here in our neighborhood.

When I give 4 stars, that’s the best ever, so take it as intended.
1 year later and my 20 year old baby was due for some major maintenance.
I took a deep breath (expecting a $ 2500 or so bill) and parked her at Frank’s for a couple of days.
$ 1600 later, all systems are go and I’m ready to put on another 100K.
Did I mention the COUPONS?
Sign up as a customer and you get some $$-off coupons, and periodic e-​mails that have coupons in them.
This time, the 10% off parts and labor really paid off.
Their CLEAN and ORGANIZED shop is a reflection of the care they take with our cars.
I RECOMMEND FRANK’S AUTO SERVICE WITHOUT RESERVATION!

These guys are simply the best. They always get my car in right away and the price is always less than what I think it’s going to be. Don’t hesitate in contacting them, they’ll make you feel like part of the family!

Recently, a friend changed the brake pads and replaced the brake fluid on my 2006 CRV (side note: at 63,000 miles brakes still had some life on ‘em but was headed to Vegas…). When we test drove car, brakes went to floor but pumped up. Tried my usual shop, Frank and paul’s but they were booked several days out, the referral they sent me to was booked for a couple of days.
Late aft, i called Franks and Dj said bring it in. My handy frind went with me. We all talked about what it could be (possible master cylinder, air in line, etc). Left car and got ride home from their driver. Early next morning, DJ called and said it was air in line, they bled brakes and all was well at a very reasonable cost. They could have easily siad it was the master cylinder and charged accordingly.
Frank’s had been suggested in past by my neighbors but they had just sounded too good to be true. I was wrong and they ARE good. As much as i like Frank and Pauls, I may just switch to Frank’s since being a larger shop, they can handle emergency repairs.
They also have a pleasant waiting room though wi-​fi didn’t work.

Again, Frank and his crew diagnosed the problem on my car, fixed it in less than the stated time and the bill was extremely reasonable. When was the last time you had a mechanic that you felt you could really trust? I gaurantee that you will feel this way when working with Dave Frank and his son D.J.

Excellent Customer Service! My car was serviced properly and in a timely manner. I have been a customer for nearly ten years and have yet to receive anything but fine service!

I got a little over zealous with my car and tried to replace my drum brakes. Long story short, I couldn’t get the new shoes to fit and had bled my system in the process.
I was leaving on a trip the same day and didn’t want to risk driving on my shoddy brake job. Without an appointment, I talked to these guys and they were able to squeeze me in that day, were honest with me and didn’t try to sell me anything.
They fixed up my brakes and got me out of there in a few hours, despite the fact that I had no appointment and they were booked all day.
Great, honest guys, definitely people you can trust with your car.

I love these guys!!! I can turn my truck in, knowing that they won’t pad the assessment with a bunch of mechanical jargon which I don’t understand, and isn’t needed for my vehicle. Case in point– turned my truck in on Friday, as I thought the brakes were shot due to some horrid squeaking noise. They found the brakes to be fine. Some mechanics would have claimed they were in need of service and charged me for all kinds of unnecessary work. Not Frank’s!

Great place to go for work on your car. Dave Frank (owner) is knowledgeable, thorough and honest. So glad I found this place! He has done work on all 3 of my cars and I feel that he provides a great value. Look for his ON LINE coupons!

This is the BEST Auto Repair in Northern Cal! Their shop is clean, their service professional, their rates reasonable, and they are VERY friendly. Most importantly, they will remember your name, your car, and even send you notices when maintenance is due!
A Super Place to Do Business!

I have been to Frank’s Auto Service multiple times for various car problems. Since the first time I went there it was clear why my buddy had recommended them. Everything from the friendly staff to the welcoming kit you get made it a great experience. There are a few reasons I will continue to take my car and any future car I have to Frank’s.
First off they are extremely friendly and make you feel very comfortable. It is family owned and operated and it is clear that only people that Mr. Frank trust work there.
Secondly, they are reliable. There has never been an issue with any of my repairs and when I need something done they get it done, no matter what lengths they need to go to.
Thirdly, they are trustworthy. This may be the most important reason I go there. We all know the negative stereotypes about car mechanics, but Frank’s defies all of them. When you are talking to the people there you can bet they are telling you the truth and are not going to jerk you around.
The final reason is that they are fast! Every time I have brought my car in they have been very speedy with the repairs. They even worked on the weekend to fix my car in time for me!
In summation, I am taking the time to write this because I whole heartedly believe that it is important for people to know that Frank’s Auto Service is a place they can take their car and feel good about the service they are paying for. No messing around, just trustworthy and reliable service that seems harder and harder to find these days.