Paul Thank you for your excellent professional service. I appreciate you prompt repose to all of my questions for the Rossmoor coop loan. The whole loan process was very smooth and transparent. I also like the app which kept me informed on each step of the process. I went to the new owners orientation at Rossmoor and many of the residents say the had a horrible experience the their NCB escrow. Nothing could be further from the truth for me. My mom is so excited to move into her new place and start the next chapter of her life. Thank you! Kelvin
JS M.
Évaluation du lieu : 5 Danville, CA
Paul is great! I wouldn’t hesitate to recommend him to anyone seeking a mortgage. He’s very professional, patient and kind. He’ll help walk you through a purchase or refinance from start to finish. Paul knows what he’s doing, and it shows!
Judy M.
Évaluation du lieu : 5 Walnut Creek, CA
I want to echo what Jeremy wrote. Paul Sterling is extraordinary! As we were purchasing a co-op in Rossmoor, we had no choice but to use Paul as the ONLY way to finance it was through the National Co-op Bank. While he has many clients, he spent hours with us making sure the paperwork was in exactly the correct form for NCB. We had nearly daily e-mail communications from him on the progress of our loan and what additional documents were required to be sent to Ohio. NCB requires a huge amount of paperwork and at times my confidence in the process flagged, but Paul was always optimistic, hard working and positive it would all work out. Indeed, from my first e-mail to an agent I read about online to close of escrow, it was exactly six weeks thanks to the agent and Paul. Since NCB is known for working slowly, the fast outcome is totally due to Paul’s efforts.
Jeremy G.
Évaluation du lieu : 5 Concord, CA
Paul Sterling is top notch! I’m a fellow Mortgage Broker that has been in this industry for over 12 years and worked with Paul for many of these years. I know he works hard for his clients, communicates consistently, and provides exceptional service, plus he is honest and ethical(a rare combination these days).