The UPS Store

Friendly, courteous clerk did notarization, corrected some of my mistakes in a very gracious manner. Good service! Very helpful.

They always hire friendly, courteous people to work here. and I’ve been in enough to see what these poor kids have to go through dealing with some of the crankier Rossmoor residents that shuffle in here!
They have packing supplies & some other cool little counter items to look at. and plenty of parking!

A business that truly understands why they are there. They’re there to help and provide a service. Amy, the owner, and her staff can handle the most difficult shipping and packing problems. I had to ship a very valuable, 80 pound 4 foot by 6 foot painting to New York. Amy without batting an eye phoned 6 different shippers to get the best freight costs. It was far less costly than using Ship Smart a big cross country pack and ship company. I wished they had packed the painting as well. I would have saved even more money. The next challenge I gave Amy was packing and shipping an antique glass display case and the ancient artifacts dug up in the the Negev Desert. No problem for the UPS store on Tice Valley Blvd in Walnut Creek. They wrapped and bagged each item. Everything arrived safely. I will always take my packing to her. They are very reasonable and true experts. An added perk is that they have never made me wait. Finding this biz was the best thing about moving my mom.

The guy working this UPS was pretty nice. Stopped in here on a work mission with a client last week and the guy behind the counter explained how the wait works to make copies and was very friendly while we waited. Nice customer service.

Yes! Yes! Yes! Five stars are only befitting a place like this.
I had a little binder to send out. I needed it boxed up for protection because I had to get it back to the customer.
My local UPS store does a very good job and a recent venture into a Pleasanton UPS Store left me seething.
This place definitely met my expectations. I was just waiting to see their way of taking care of my package and it was on par with my standards.
They also put the tracking number on your receipt twice! I told the woman helping me about the place in Pleasanton that didn’t and insisted on emailing it to me even though I didn’t want to give my email.
She told me that a lot of UPS stores are charging for next day even though if you get it in by a certain time it will be delivered next day anyway. Then not indicating it on the receipt and sending it under the guise of next day. You pay for next day yet you wouldn’t have had to pay for it. So keep an eye out for that.
I told how much I really appreciated her efficiency and then I notice that her name tag said owner. I told her that if I am ever in the area I will always come back here.
Excellent local business and should really be utilized for your shipping needs.

Needing to ship a large and long suitcase back to its manufacturer for repair, I searched around for a shipping service that could provide a large enough shipping box. This UPS store responded promptly and helpfully to my special request over the phone, and they efficiently prepared my suitcase for shipment when I brought it in.