Health Quest Urgent Care- Wappingers Falls

Awful !!! I called with a question because I am very sick I was unable to reach my dr or anyone in his office ! This woman/​nurse that answers the phone should not only be a nurse she shouldn’t be in costumer service. She was sooooooo dismissive and couldn’t get me off the phone fast enough !!! How could u call yourself a health care professional! I would never ever go here trust them or anything they say ! Stay away !!!

Health Quest has the worst doctors, nurses and receptionists at the front desk. Where the hell do they find these people?! They have such bad attitudes and work ethic. Some of doctors and nurses have the skills and the personality of a torturer in action movie. One nurse has the personality of Annie Wilkes from the movie Misery so I would watch out for her the next you go here. This place use to be great when it was and called Medicus. They make you wait for a long period of time to see the Nurse and than the doctor.

DISGRACEFUL place. ‘You and your family’s health is our top priority’ LOL YEA MY BOOTY. More like making money and getting our paychecks. They don’t give a flying f*** about you or your family, it’s all about business. Rude staff along with waiting four hours to see a rude doctor. Everybody take my advice and stay the hell away from this place. Plenty of other services in the Wappingers/​Fishkill area that might actually be nice to you and not make you wait 4 – 6 hours for a 5 min appointment. Take my word for it

awful place. They’ve completely renovated the place so that it has no association with the previously named Medicus, which was good years ago. These days, one must wait hours before called, hours before you are even seen by a doctor. Now, you pay before services are rendered — why, so you can’t give up and walk out? I was seen two weeks ago, given meds that were inaffective, still sick today, came back, and the dr was actually condescending and argued with me! Just really unprofessional — he could see I was sick and already upset after waiting 2 hours. My dr has been booked — only reason I resorted to this clinic.
Bad experience 2 years ago with my young daughter here (I won’t bring her back). A young dr. there told her she had mono when she didn’t, her physician confirmed that she never had it a month later upon follow-​up. Stay away with this particular center — if you are pressed for time, can’t see your dr, there are others in the area. I will try one in Fishkill next time.

The staff has attentive and helpful.
The physician’s assistant was able to see me very quickly. Her professionalism and concern was remarkable. She was able to quickly diagnose the issue and prescribe an appropriate treatment plan, which was immediately faxed over to my pharmacist.
Very clean facility.

I only gave it two stars because of the doctor. My husband had a work injury and works long hours and we get to the Wappingers location around 7:30pm and the blonde girl at the desk was a bitch and says «so you think you have broken ribs and you come in before we close?» And my husband apologized. You need to hire staff that cares about patients and not only themselves. This happened today January 7^th, 2015. Update at 8:07pm she said to the guy sitting in the office with her that it really aggravates her when this happens. Well without patients she wouldn’t have a job. Seems like she needs a new one not dealing with the general public.

Went a few weeks ago very close to closing time… (I know, I felt horrible but work long hours and it was my only chance of seeing a doctor without going to the ER). The ladies up front were helpful with filling out paperwork and getting me situated quickly. The nurse, Maureen, was thorough, caring and funny! And the doctor was great as well. Was pleasantly surprised at my experience and would definitely go back if needed. :)

HORRIBLE. I’ll never ever take any of my family there. Sent my husband home to take Prilosec and now he is in ICU. They should never have told him to just follow up with a primary dr in a few days!