The man at the counter was very nice, and courteous. But the rooms were not as much. Not too much like the example pictures. Some stains on a pillow case, and one of the towels. Smoke detector unwired and no battery. As for a séance of security, the manual deadbolt was uncentered and needed some force to lock correct. Along with the swinging lock at the top that was ripped off the door twice As shown by a set of screw holes above its current location. Carpet stained and un-vacuumed, but the bed was nicely made. On a few occasions someone came to the door and seemed to try to enter but maybe it was just a wrong room.