Dunkin’ Donuts

Ordered my wife a large sugar free vanilla latte. I was given a medium even though my receipt said I paid for a large. So I went back in and asked for the large. They gave me a large. But they forgot to add the sugar free vanilla flavor and it tasted like I was given regular coffee with cream and not espresso with steamed milk. I’m not ordering a third time.

I’ve been here at least a dozen times since my original review, and I’m holding my rating at 4-​stars. I still have never used drive-​through, but I’ve never waited more than 5 minutes between walking into the store and leaving (with my usual iced coffee).

This is literally the worst Dunkin Donuts I’ve ever been to. I live a block away and I refuse to go to this location, and now any Dunkin Donuts… they run out of EVERYTHING, and you’ll be in line for 15 minutes regardless of what you’re ordering. Other than that and lousy staff that always gives you the wrong change the place isn’t that bad…

If you wanting coffee at 5:30 in the morning your in luck. If you want donuts or Muffins, Your out of luck. Seems like the «got to make the donuts» guy sleeps in at this location. Its probably why Eric can get his donuts at 10. Done with this place. Tim Horton’s it is.

Don’t waste your time… bad coffee here even with the change in mgmt. the staff is pleasant but the coffee is terrible and the latte machine stays broken!

The coffee and donuts are always fresh every time I visit here. The problem is the drive thru won’t accept the pay with the phone app so you’re stuck going inside to pay and pick up your order. With that being said the workers are always very nice and they seem just as frustrated. If they are going to accept payment through the Dunkin Donuts app it needs to be available at the drive thru.

It is unreal how slow and unorganized this location is. It used to be semi decent but i think they switched management or employees and it has been really bad. They only have one drive thru lane and they almost always get my order wrong and my order is alway just a black coffee. And they have you wait an unacceptable about of time before taking your order without asking you to wait so you don’t even know if they are aware you are there. I only go there due to the convenient location unfortunately.

I recently had a craving for donuts and thought I’d go to my favorite one at 16 Mile and Mound. To my surprise, this particular branch was «permanently closed.»
Still wanting to satisfy my sweet tooth, I remembered the one on Van Dyke just a couple of blocks north from this one. ‘Went to it and they HARDLY had any selections. It was 10 in the morning!!! Are all the donuts really gone at 10 in the morning?
So I picked six from the «runt of the litter» so to speak.
Went on my way and took the service drive to the 696 freeway and lo and behold, I remembered there is another Dunkin Donuts ON THE GAS STATION at the corner. Their shelves were stock full of donuts! I was in donut heaven that moment and got EXACTLY the kind of donuts I want and CRAVED!
Moral of the review? If the moon is blue and I am hankering for donuts without wanting to go all over town to find the EXACT flavor I am looking for, I will head on straight to this location!