Unresponsive. Unfriendly. Website misrepresents business culture. False advertising. VP said in an email: «Dennis — Thank you for contacting Payne Pools & Spas concerning your pool problems. Unfortunately due to our outstanding customer service for the last 42 years we have been extremely busy with our pool servicing this year and will be unable to help you with your pool problem right now. Thank you Susan D. Payne Vice President Payne Pools & Spas Phone: 540−825−5645 Fax: 540−825−5433»