Unless you plan on dropping a grad on a new system they can’t be bothered.
Kevin W.
Évaluation du lieu : 1 Wyoming, RI
Update to my previous review. I was able to fix the remote start system myself, after ordering the bitwriter 998t and valet switch(which any viper dealer like soundfx already has) I was able to fix this problem in less than one minute. I factory defaulted or «zapped» the remote start module, re-paired the remote to the truck and it works perfect again! SoundFX could have completed this fix in less time than me I would imagine, they could just care less if my system worked that day. I will definitely never return to this shop.
Martha Y.
Évaluation du lieu : 4 Coventry, RI
Recently had Sound Fx install a Pioneer DVD receiver to satisfy my desire for upgraded technology in my 2007 Honda CRV. Rob did an exceptional job explaining all of the parts I needed, pricing the job and scheduling the install. Two weeks later, I dropped my vehicle off for the day, as they suggested. Surprise! It was done two hours later. Very professional and polished look — almost looks like OEM. Wish I had done this years ago! With Bluetooth and a much better SiriusXM experience with my new double-din head unit, I’m now happy to drive my SUV another five years! ONEWORDOFADVICE: Don’t accept the first price you are quoted. When I expressed surprise at the original estimate, they were quick to lower the price — nearly 30 percent off some components and labor charges. All in all, professional work at reasonable prices – after a bit of negotiating.
Ellen J.
Évaluation du lieu : 1 East Greenwich, RI
Short Story: Sound Fx has horrible costumer service and will ruin your car. My Experience: As a Christmas gift I got a remote car starter and had it installed at sound fx.(That was my first mistake.) I was totally excited until the second I drove off the lot and my car started having issues. My RPMS would randomly jump from 2000 – 3000 jolting my car. Seeing as it was the holidays and I was already out of town I wasn’t able to return to get it fixed. So the day I get home I take my car out to do a quick errand and the car stops working completely. So like any normal person I called and got my car towed to my car shop and I ended finding out that during the installation of my car starter Sound Fx had messed up my car. It was $ 120 to get it fixed. Whatever, I thought, keep calm they will just reimburse me… what person wouldn’t? I even have the paperwork to prove it.(That was my second mistake) This is where things get good **sarcasm** So I go to Sound Fx present them with the situation and the paper work and in return they refused to do anything. They were so condescending and rude. To top it off they then had the audacity to bad mouth the place I had gotten my car fixed(a place I always bring my car to and FYI they are amazing). The guy started talking in circles and was making bullshi claims and pretty much telling me I wouldn’t understand. He then told me «not to get involved.» Excuse me? What the hell does that mean? I just dropped $ 120 from a problem you caused. And your acting like it’s not my problem or yours. Then he tried to explain that the problem was actually not their fault because«if it was I would still be having the problem.» No sweetie, you messed up my car during the installation and I had the problem fixed so it wouldn’t be a problem. I think they are so use to their shitty ways of «fixing» things that they assume fixing means the problem will happen again. I ended up leaving because I could tell as a young female the manager wasn’t giving me the time or day he was so overly condescending and just talking BS. Never in my life have I been around such unprofessional, incompetent, pricks. I’m curious as to how this problem will get resolved but this will not be the end of it. This will however be the last time I ever go to Sound Fx Additionally a few of my friends had purchased subs at Sound Fx and had them installed and have had nothing but problems. One of my friends found out they her whole car incorrectly and refused to fix the problem. This place is horrible PLEASE do yourself a favor NEVERGOHERE!
Todd Z.
Évaluation du lieu : 5 Cranston, RI
I came in to look at car stereos, there was a guy named Eddy, who let me play around with all the car stereos and kept answering the many questions I had. The reason I was there was to get a car alarm and a new car stereo. After finding the stereo I wanted they gave me a total, which was for both items plus installation. Eddy worked on the price and gave me a deal though, which saved me quite a bit. I let them know my schedule was busy and I could not wait later in the week to get everything installed because. There was a cancellation though and the guy who does the installations(I cant remember his name) was nice enough to install everything on the same day! During the installation Eddy let me sit in the entertainment room and watch a movie for free. The installer was so quick though that the job for installing both items was completed before the movie was over. After installation was completed Eddy voluntarily showed me how to use the radio, with bluetooth for calling, and how to use it with my iPod. The radio itself is fairly complicated, but thanks to the help I am now able to use it. I will recommend this place to others!
Spencer B.
Évaluation du lieu : 5 West Greenwich, RI
Just received my 1997 c230 white Benz back from sound fx today. They installed the new pioneer avh-x7500bt along with a jl 10 inch w6v3, and a jl 600⁄1 monoblock amp. The installation was super professional and I couldn’t be more happy with the service. From start to finish eddy was very professional, worked with me on the price, and handled all my nervous questions about the installation with care and professionalism. I will be going back for any car audio installations I have in the future. A+ –update– I noticed a little bit of feedback in two of my door speakers after the install. I called up eddy and he immediately told me to bring it down so he could look at it. He had the technician troubleshoot the problem right away and the problem ended up being something that had been existent before the install(I always had a little feedback). He fixed it and made it sound quieter than it ever had even, before the problem! My car has literally zero feedback noise of any kind, dead silent. Again very happy with the whole experience and my car sounds better than I was even expecting.
Nick B.
Évaluation du lieu : 5 North Smithfield, RI
I Purchased a Vipre Smart Start«Remote Starter and can start/track your car with iphone app» about 3 years ago from Sound FX, I looked around they they had a lower price than Best Buy and Def. much better techs, It’s been running Great for 3 years but i broke the remote i called them up they told me to come on down I came down without a appointment, the programmed me two Brand new remotes Free of charge! even though it was way past the warranty and could have Charged me for there time, Highly Recommend, A+