Biotech Pest Management

My experience is similar to the other good reviews of Biotech. They know the DC market well and the types of houses and pests that are around here. They’re a bit pricey, but they also seek to remedy the root cause of your pest issue rather then just set up routine maintenance month after month. Our tech David was friendly, professional, and efficient. I’d highly recommend Biotech.

I loathe rodents — and we had at least a small family of them living behind the cabinets in our kitchen. After many phone calls and several estimates (including bizarre, multi-​thousand and multi-​year contracts), Biotech was the clear winner. Reasonable, responsive, and fast. David came out for the assessment and «baiting» and walked me through everything. Then AJ returned a week later to seal every possible entry point, something that involved tricky maneuvering in an old, Georgetown house. His work was thorough and thoughtful.
Here are some highlights that really made this company stand out, from small to big:
1. They worked with me to schedule their visits around my daughter’s naptime;
2. They stayed as long as it took, for both visits, patiently answering all questions;
3. When my plumber cancelled last minute (we needed to pull out the dishwasher to see if there were entry-​points behind it), they used their sub, who cost less than my regular plumber!
4. David & AJ were simply delightful.
5. When, unrelated to his work, Biotech’s plumber found a significant leak below our sink and I was in a total panic — because, did I mention, this was the day Snowzilla descended? — he removed the cracked pipe, drove up to ACE HARDWARE as the storm was starting, bought a replacement, and came back and fitted it – all in less than 65 minutes — again for a VERY reasonable price.
Mice dealt with — and sink repaired all on the Friday before the city ground to a halt. And — AJ followed up the next day by text to confirm all was well.
I can’t recommend Biotech highly enough.

We inherited a mouse problem when we moved into our SFH. I started by calling the «big names» in pest management, and all of them offered us expensive multi-​year contracts that involved only killing the mice… not actually determining and resolving the issue.
Luckily, we found Biotech Pest Management! For a fraction of the «multi-​year contract» price, they came out and inspected our house, locating potential points of entry, and sealing them for us. The amount of time that they took to thoroughly look over our house was impressive… we found all the technician to be honest and very knowledgeable. And they were willing to patiently answer all of my questions.
It’s been 4 months, and I’m happy to report that we have not had a mouse since.

Just had Biotech Pest Management taking care of a little mouse problem. It is a great company. Cliff is a specialist with a passion for pest control (as strange as this might sound!). AJ, a team member, was very detailed, professional and personable. I truly recommend them to whoever happens to bump into an unwanted pest in her house.

Don’t waste your time with these folks. I called to schedule an estimate about a month ago and they never showed up. I followed-​up with them that same day and the guy who answered the phone claimed «he sent the guy to the wrong address.» He then apologized and rescheduled for the following weekend. As expected, they didn’t show up for that appointment either. Very unprofessional and unresponsive.

David came out this week to check if my garage had any mice or rats living in it. After a thorough inspection he told me he had see some mice activity and put down the specific bait and that was that. He didn’t even charge me because he said it was a small job and we had used Biotech the previous year.
Clifford came out last year and also did a very thorough job with some mice. I am very happy with their work, very professional, and you can count on them to come out when you need.
Call them if you need them!

Called these guys a couple of months ago to treat for german roaches in my apartment. When I contacted them for an initial consultation, they were prompt to respond to my request and worked with my busy schedule.
About a week later, AJ came out to treat my apartment. He was extremely friendly, knowledgable, and answered all of my bizarre/​absurd questions about different types of bugs. The treatment worked for several weeks, but the roaches started coming back. Luckily the service came with a three-​month warranty, which they honored. AJ came back and retreated the apartment, and again, provided exceptional professionalism and attention to detail.
Though the treatment didn’t work the first time, I really don’t think Biotech is to blame (I just live in a really old crappy building). If anything, AJ, Cliff, and the rest of the team have been extremely honest in how to best treat for roaches. If I have any other issues, I’ll be sure to contact them again.
Last thing: These guys really really know their bugs. If you can snap a photo of one of your critters, they’ll help you identify it and give advice on how to treat. Discovered that in addition to having german roaches, I also have american roaches!

Just had AJ from BioTech come by and seal some holes from us. Not only was he helpful and prompt, he walked us through what was causing the problem, discussed the different solutions and also explained what to be aware of and what he was doing. Great experience and great customer service!

Excellent and thorough service! Haven’t seen a critter since they left. Very professional and they arrived when they said they would. I enjoy giving my business to companies who value personal attention. All my questions were answered with a smile. I would recommend BioTech and give them an A+. Thank you Clifford and AJ!

David is absolutely incredible. This is our third time using him and I wouldn’t use anyone else. Last year he solved both our mice and roaches problem (gotta love row houses) and now he solved our rat problem! I would highly recommend David for all issues that you may have! And on top of it all, he is super personable and great to talk to!

Let me first say that Biotech seems like a better than average company. I’m a pretty handy girl and I don’t mind getting a bit dirty, so I’ve treated various pest problems (particularly mice) in my 100+ year-​old home fairly successfully by myself. The one time that I didn’t, I found myself very disappointed with the steps taken by Orkin, the pest control company I called after researching many. Not only were they ludicrously expensive, they didn’t do anything more than I had done. That said, here are the pros and cons of the service provided for me by Biotech who I called to address a particularly pestilent mouse problem:
PROS
Prompt Service — Cliff returned my call within a very short time and scheduled me right away for an estimate based on the size of the house and possible entry points for my unwanted mousy guests.
Up-​Front Pricing — limited sales pitch and you know what you’ll be paying.
3 Month Warranty — Techs AJ and David came out on 3 occasions to attempt to rid me of the mice.
CONS
Price — $ 800 even with a 3 month warranty is quite expensive for foam and (upon request) steel wool, 1 trap, and a few packets of poison.
Timeliness — Be prepared to be very patient waiting for tech arrivals.
Remediation — Both AJ & David tried. Although they didn’t move any furniture or other items, they found the most likely points of entry inside and outside and sealed those once we were able to clear the spaces. Unfortunately, it wasn’t until I requested it during the last visit, that they used steel wool in addition to foam.
Lack of success — Sadly, after their efforts, mice have found an alternative way into the house. I’ve been told that it is unlikely that the source of entry can be found as it could be anywhere, even underground. That was fairly disappointing news given the expense.
Because of the expense and the lack of resolution for my mouse problem, I have to go with 2 stars.

They just came out today, and I have high hopes all these reviews will turn out true. I called them yesterday, after-​hours, when my basement tenant texted me that the rats had burrowed another hole through the basement walls. I left a panicked message, explaining that we were leaving for the holidays today and tomorrow. They called back within an hour! Even though they were closed! They were able to schedule me in for today. David just came by, within the 3-​hr window that was promised. They explained a bait + kill powder + seal treatment over the course of 4 weeks, followed up by a 90-​day guarantee ($ 600). Because of the persistent rat problem in the neighborhood, I may sign up for their monthly maintenance ($ 95), too. Looking forward to updating this review when the rats are no more!

We had a great experience with Biotech Pest Management. They responded quickly and thoroughly to our critter control situation – and they solved our problems in two short visits. Additionally, their response was safe for our pets. Our home backs up to a woodland, so we’ve had critter issues before and we’ve called other companies. No other company’s been as thorough as Biotech. I hope we won’t need pest control services again, but if we do, these are the people I’ll call.

Calling a pest management company like BioTech Pest Management is never something that you want to have to do. Cliff and the team make the process as enjoyable as it can get, though! Having a pest can be stressful, but Cliff made me feel at ease by demonstrating his experience, professionalism, and care throughout the process.
After an incredibly thorough walkthrough of my entire house and strategic baiting, Cliff recommended some interior handyman-​type changes that can be made to prevent unwanted entry of critters in the future. He identified entry points in the attic and nooks in baseboards that could allow transient mice access to our living space.
I loved the absolutely zero-​pressure and non-​sales-​y experience. We joked, we laughed, we chatted, and this really turned an annoying situation into one we are fixing as a team. Cliff never once tried to sell me on anything (and even recommended against any type of recurring maintenance program!), but put me in touch with someone that can patch up interior openings.
BioTech is not cheap, but they stand by their solutions and provide guarantees for service. I have no idea what other places may charge, but I don’t feel like I overpaid with Cliff and his team.

Yeah… Yeah… I know… Who wants to do a public review on a pest control company… Maybe others don’t mind, but me doing a pest control review would mean that I would actually have to admit that I’ve seen some type of unwanted pest in my house… Something that under normal circumstances I wouldn’t want to do. BUT, being that Biotech did such a STELLAR job, I felt I had a duty to my fellow Washingtonians (and Unilocalers) to share my experience, especially considering that anyone who has lived in DC for a decent amount of time knows that spotting an occasional pest is not out of the ordinary.
It all started one day when I spotted a creepy critter (mouse) in our lovely 100 year old DC rowhouse at a time that my husband was conveniently out of town on business. Normally I’m not the one that would handle the pest control services in our household, but sometimes a girl’s gotta do what a girl’s gotta do! I contacted our landlord immediately and they dispatched a pest control company that I felt were mediocre at best. They came and threw out a few pieces of bait and put out a few glue traps (which is something I was completely capable of doing myself)! When they called back to schedule the follow-​up, I asked them what would they be doing on the follow-​up and they said, «We’ll walk through and will be put out more bait…» AAAANNNNNNNTTT!!! Wrong Answer!!! I was not pleased — AT ALL. Now, I’m a girly girl who does NOT do well with uninvited critters, so I DO NOT PLAY in pest control situations. After the disappointment of dealing with the first pest control company unsuccessfully, I took matters into my own hands and headed to Unilocal to find the BEST OF THE BEST in DC. That’s how I came across Biotech.
The experience between the first company and Biotech were NIGHT and DAY!!! From the first phone conversation, I was amazed at the level of knowledge and skill they displayed in comparison to the company that initially came out. Just hearing them explain their process over the phone assured me that I’d called the right folks! Now, I was a little worried that they wouldn’t be able to come out so soon with Thanksgiving quickly approaching, but that promptly became a non-​issue as they offered to visit us on the afternoon Thanksgiving Eve.
Upon arrival, David took his time and moved numerous items and appliances including the fridge and the stove to inspect and identify any potential entry point (s). He then carefully scanned every room in the house for any cracks and crevices near baseboards, exposed brick walls, etc., prior to determining a plan of action. Amazingly, he was able to find a potential entry point upstairs in a bedroom. He actually pulled up the edge of the carpet allowing the floorboard to peak through, and exposed a small gap (potential entry point) which more than likely occurred during the normal process of the home settling. After the consultation, David gave his recommended plan of action, which for us began with sealing all points of entry since the first pest control company had already placed out bait.
Without hesitation, we move forward with David’s recommendations. I must have said, «I feel safer already» 10 times before he left!!! I actually gave David a hug and thanked him for his help! (My husband laughed at me). Words cannot express just how pleased I am with the services of Biotech Pest Management.
I love living in DC… I love my home. And Biotech has made me feel even more comfortable living here. I’d highly recommend you call Biotech if you have a pest control concern. They are the BEST. I’ll say it again, I DO NOT PLAY when it comes to pest control issues. If there is any area of my life that I am not going to play with, it is this. So even if you find a company that is a little less expensive, you may end up spending more in the long run if you have to call Biotech out as the second company instead of calling them the first time to get the job done right. Spare yourself the time, money and frustration and go with Biotech the first time around. They are the TRUTH!

Fabulous… Clifford came to my apartment and identified all the little holes mice can get into. BioTech believes in prevention not band-​aids, stop pests before they even enter. He was quick and knowledgeable. And showed me the problem so I could see it. I was petrified so I wanted him to fix the problem that day lol. However she scheduled an appointment the following Monday. AJ came to my apartment he filled in all the little rodent holes and went through my entire apartment with me trailing behind. They both came during the time window and so far so good. I have seen nothing else since AJ secured my apartment. Overall great company highly recommended.
I’ll have the gentleman inspect any new place I get before hand.

After a lot of research and having used all the big name pest control companies at previous homes. I decided to try Biotech, and although I was incredulous at first about the fact that they didn’t recommend monthly service plans. Once the owner himself showed up for initial evaluation and explained in detail the logic of his methods I went ahead and went ahead with his recommendations. I waited 3 – 4 months and can attest that the no further treatments have been needed.
Also he found and addressed issues that I initially had missed.
Extremely professional, friendly and knowledgeable.

We’ve had two great experiences with Biotech. It’s never fun having pest management come out to your house, but Biotech is professional and gets the job done. The last time they came to our house a man named AJ helped us out. He was friendly and did a great job. Biotech is not cheap, but they’re thorough. Definitely recommend!

When much needed service is delivered with excellent customer service and good cost, I can’t help but rave. Biotech picked up where my old exterminator had dropped the ball, and took it to the end zone.
I called and got an appointment within days. Clifford came to our house promptly, and he listened to every concern we had. After asking some questions he thoroughly inspected every area I told him about and everything I hadn’t.
We had these little bugs that my ex exterminator kept ‘treating’ but they would not go away. In one visit Clifford explained these were grain or carpet beetles, which came in foodstuffs I get from overseas. He personally threw out all the affected foods and told me how to store the rest to prevent any recurrence. He scheduled three treatments and ALL the guys were super nice and did a great job. The bugs are GONE! There was such an infestation in my basement that he videoed it — coming to his website soon, I guess.
To boot, because one of the visits was cut short by a call from his kid’s school, Clifford re-​treated my basement and kitchen for free today!!! I’m just impressed by the service and extremely happy to get a solution. Thanks Clifford! Young guy but old school customer service.

Two days ago, I discovered a hornets nest the size of a basketball under my eaves. I had a contract with Terminix, so I called them up and they said they would come by the next day to remove the nest. Terminix man arrives, takes one look at the nest and says the one word you NEVER want to hear coming out of an exterminator’s mouth: «Wow.» He walked briskly back to his truck and got on the phone with his supervisor, then came back and told me that he needed to have someone else come by today because he didn’t have a long enough ladder. I wasted the better part of this lovely late summer Saturday sitting inside waiting on hold with Terminix to find out if they were coming at all (they weren’t).
By 2pm, I was at the end of my rope and hopped on Unilocal and started looking up reviews, and gave Biotech a chance. The phone was answered immediately and I had an appointment for 6pm tonight. David arrived a few minutes BEFORE 6pm and immediately got to work on getting the nest down. He sprayed and fumigated the nest, scraped ALL of the paper out from under the eaves and even cleared out a second nest that the little monsters were starting to build next to the first nest. Then he sprayed the nest sites again and cleaned up. All in all, David took less than an hour to completely remove every trace of the hornets and was properly equipped and thorough, to say nothing of being fearless in the face of a seething mass of pure insectoid hatred.
Little things like HAVING AN ACTUAL LADDER and employees who will actually do the job you need them to do set companies like this apart from the rest. That’s how you win loyal customers.