Dr. Janine van Lancker

WORST front desk ever. 1 star is way too much for their attitude. Very UNPROFESSIONAL.

van Lanker really knows her stuff. I went to her and got an allergy test (although I haven’t been back since then) but I was impressed with van Lanker’s bedside manner and knowledge. She was also thorough in trying to find out what may be triggering allergies.

Dr. Van Lancker is an incredible doctor, but her staff is atrocious. They are rude and unqualified (they once had me call back every 2 hours for a week and a half and then when they were finally willing to put me through to the right administrative person, the person acted like it was my fault that she didn’t know the full details of the issue), and it is a testament to how wonderful Dr. Van Lancker is that I’m willing to put up with them to continue seeing her.

I’m a big fan of Dr. Van Lancker. I went to see her and we had a great conversation about my allergies and my history with them. She provided me with an initial allergy test where we learned (as I suspected) I’m allergic to grass, trees, and dust.
She also discussed my breathing issues with me and did some testing in office. When those results didn’t come out as expected, she sent me to do a more official test at GW Hospital. When I didn’t follow up on results due to the holidays, her office sent me a letter reminding me to schedule a follow up appointment.
I have another appointment with her and I’m confident that she’ll continue to work with me on my issues with shallow breathing.
As for the office, I showed up a bit early, and they ended up taking me earlier than I thought they would. I didn’t have enough time to fill out the paper work — but if you consider this an issue, than you’re crazy. A doctor being early? Amazing.

First visit to Dr. van Lancker today on recommendation of another doctor. She is thorough and not rushed. My appointment was on time (!!!) and the office was clean, orderly, and not crowded at all. She did a number of tests and asked me a bunch of questions about my job, home, work, lifestyle, which makes me think she actually thinks about her patients’ lives as factors in their health. Dr. van Lancker also gave me saline solutions to try and talked to me about strategies to deal with plane-​induced sinus problems. I feel really confident she’s going to help me iron out my sinus issues. Will update to 5 stars then!

A year later, I owe my good health to Dr. van Lancker. After landing in the ER 3 times in 4 months unable to breathe, my internist, pulmonologist, ER physicians, and Dr. van Lancker were stumped as to why. I had asked both the internist and pulmonologist to screen me for lupus, given some of my symptoms and family history of it. They both dismissed that request, while sending me in for tons of other lab work. Dr. van Lancker was the one who listened, thoughtfully, open-​minded, asking the right questions. She ordered the test (among many others), and bingo! I ended up with two independent, confirmed diagnoses of lupus and another auto-​immune syndrome and a new medical team, who have kept me out of the ER and healthy. Dr. van Lancker is the doctor you want on your team.