Mattress Discounters Capitol Hill

As first time bed-​buyers, we did not know what to expect, or even what kind of mattress we were looking for. Yemisi made it easy and even enjoyable. She helped us find the perfect mattress for our budget and our backs! Delivery was quick and the delivery people were efficient and friendly. I would recommend this store to others based on the helpful staff and small but high quality selection of mattresses.

Vivian was very helpful, and super nice! My wife and I were able to select the bed + mattress we wanted, and one that was reasonably priced, within about 35 minutes. They delivered the next day. We’re very satisfied.

Sales people are way too pushy. I couldn’t shop on my own at all without them trying to tell me what I wanted/​needed.

Amazing store. Very knowledgeable staff. They were able to work out 48 month interest free financing in spite of the fact that we didn’t quite meet the purchase threshold for the four year finance (Our purchase was slightly under $ 4k)

I think I would’ve been happier if I knew Mattress Discounters accept outside pricing, that would make the bargaining and searching a little less stressful. Sadly, I’m use to this happening any time you step into any mattress or furniture store – that’s why i’m a trained internet shopper. The husband and I came in knowing what we’d like to buy, knowing the right questions to ask, and knowing the price range– so we left feeling pretty satisfied with our purchase. Vivian was a little pushy when we said we were going to leave, but that’s her job– her job is to sell mattresses. She offered discount on pillows once we purchased the bed, however, I knew there were better discounts than that. So when I requested something better, she matched it. If you know a price range, she will try to go out of her way to give you what you want for that range. All in all our shopping experience was pretty good. Since it was Friday night, no one else was in the store, I got all my questions answered. The delivery process was not so smooth, the truck was 1.5 hrs late, causing us to stay home on a nice Saturday for 5 hours!
I’m not to happy with my pillow though, will try to exchange it, we’ll see how that process goes.

I shop here because I like supporting businesses in the City as opposed to the suburban sprawl. I’ve bought two mattresses here and have been very satisfied with price and quality. And with the latest one there was a mix up and I got a mattress protector I didn’t want. Anthony and Kate were great and went above and beyond to help me return it — apparently something that isn’t normally allowed. I will return if I have a need for another mattress.

I’m aware this review is a bit of an outlier, but I had a great experience at this location and am very happy with the mattress and boxspring I purchased.
I went in on a weekday night after doing a lot of research on what I wanted and how much I wanted to pay. I immediately informed my salesperson, Ymesi, that I had found a deal online and — after some slight pushback on the value of their 20 year warranty (which my cheapo self did NOT care about) — she agreed to price match my deal including the delivery cost which is normally about $ 80. I got exactly what I wanted for about half the price. The delivery service was very convenient with lots of available times that weekend and the guys were very professional and quick.
The showroom isn’t that big, but for Capitol Hill I don’t think you can get any better. They obviously try to push you toward the more expensive products, but I thought Ymesi offered great feedback about what sort of mattress would suit me best and she was very fair in negotiating the price. Do your research, check their website and others for sales, and be upfront about what you want. All around great experience for me.

My wife and I were very happy with our experience. The staff was great and offered multiple choices without being pushy. The price for a quality Queen size bed was VERY reasonable and the Sunday delivery went more smoothly than expected. Overall, very impressed with this store!

@MattDiscounters REFUSED to deliver my bed w/​o an EXTRA $ 250 fee? Sorry fellas — nothing in your contract warned of that. Buyer beware!

I wouldn’t have gone here except for sheer desperation. I had a full mattress but no boxspring and guests were coming over to stay. I would venture to a more highly Unilocal rated store but it was only a boxspring.
The first time I stopped in, I wanted to check whether they had a full sized boxspring. The salesman said that it was $ 120.
The next time I came in, Vivian, quoted me $ 180 for the same boxspring. Luckily, I had stopped in earlier and had the $ 120 figure. I eventually got her to sell it for $ 100 (with no delivery). (I was lucky, but in truth, I don’t trust their variable pricing system.)
I would not go there again nor would I recommend this to anyone.

The store manager Vivian, did not show me the full scope of pillow products they had at the store. She only showed me the most expensive items. They also don’t have a great mattress selection and Vivian was not very knowledgeable about the differences between the mattresses. She really pushed the expensive lines. If you really need a mattress I’d recommend going outside of the District, to Alexandria or Rockville, don’t visit this store, you’ll be disappointed like me.

For whatever reason, the mattress store industry seem intent on building a reputation as foul as that of the used car business. Mattress Discounters doesn’t seem to be much of an exception. In particular there were two things that happened to me here that completely destroyed any chance this business had of earning my trust:
1.) I was offered a price guarantee on a product that was later revealed to be only available through Mattress Discounters.
2.) I was told that I’d risk voiding warranties if I didn’t buy ridiculous and obviously unnecessary accessories.
To be fair, my sales guy was really friendly and not very high-​pressure. I’ll give HIM PERSONALLY a good score. It’s not his fault that he’s working for a shady business, right?
In short: shop around before buying anything from this store, do a little research on the mattress you like, and don’t trust the smiling faces. You’ll be a better shopper for it.