Pistole Michael MD

While Dr. Pistole is very personable, his staff leaves you wishing you were talking to a wooden board or the dead. Either option is much more polite and responsive than the people answering the phones in his office.
My experience: I had some exams done in the beginning of the year. I called for my results on the day they informed me it would be ready. However, the doctor was out, and so I left a message. The nurse/​receptionist asked me to call back the next day. The doctor was again scheduled to be out that day, but would definitely be in the next day. I called on again the following day, but was informed the doctor was only in the office on mornings of that day. No one thought to mention that to me the day before. Eventually, he called me back, and informed me he was going to look into a medicine to prescribe me. I should never had said that was okay, because one week later, I was scheduled to travel abroad.
Before ever hearing back with a prescription, I just caved and saw a different doctor because I was becoming very nervous that I would be in discomfort while traveling. I needed something to control my discomfort while I was abroad, and that’s what I got from the new doctor. No tests necessary. I called to ask my records to be forwarded to the new doctor. Meanwhile, I received a bill in the mail from Dr. Pistole’s. Still no prescription, but a bill to pay. I called the office to explain I would not pay until I heard from the doctor. He called back very shortly after that. He also explained he had attempted to call me and left a message. Perhaps something did happen here in the digital world. But I did receive other voicemails while abroad. His was the only one that never came through.
I understand that doctor’s are busy. I can handle not being called for a week. But after a week, I might get a little concerned. I also think that if I just wasn’t called back once, that perhaps it was a mistake, or an extraordinarily busy time. The count at this point was twice. It’s really the third time that has convinced me this is not an accident, and just standard patient treatment.
I requested that my records be forwarded to another doctor’s office. I have been requesting my records for over a month. I asked multiple times, and even my new doctor’s office requested the records. Well, finally, they have been sent over. Hallelujah. I will not have to deal with that office ever again.
I do not write reviews on Unilocal.But I want to warn others because I feel that my problems would have been solved months ago if not for the fact that the staff in Dr. Pistole’s have dragged their feet at every step. If you are feeling sick, and don’t want to add to your stress levels, please go elsewhere.