Starbucks

No one working here today seemed to have a clue what was going on. The store was almost empty, and there were at least three staff members working, but it took forever to place an order and get a drink. The person taking my order asked me a series of questions about my drink that seemed totally irrelevant, then vanished for quite a while, leaving a line of people waiting while the other two baristas stood there with nothing to do. My partner had to convince the guy taking orders that he hadn’t actually paid yet.

Worst and SLOWEST Starbucks EVER! Three employees in the store, and I waited at the register for at least five minutes (I was the only person in line) to pay for my drink the barista had waiting for me. I almost got my drink free but only because the employee assumed someone else rang me up.

I don’t really frequent Starbucks, but when I do, I always order their iced tea lemonades (I’m a fan of their peach and mango flavors!). This location is the closest to work and it’s usually busy since it’s right next to the Federal SW metro stop. The past few times I’ve stopped by, they’re just ALWAYS out of something. Overall, their service is inconsistent. One day the cashier said they were out of mango, so I asked for a peach flavored… and then she said they were out of peach… so I asked for passion, and she said they didn’t have any lemonade. A few days later, I went back and they were still out of lemonade. Earlier today, they were out of still peach and mango. Am I coming in at the wrong times or have they been slacking on restocking?
Drinks come out in an irregular order. Others who’ve ordered iced drinks and paid after me typically get their drinks way before me. Whenever my drink or my coworkers’ drinks get messed up, the staff isn’t apologetic about it.

Incompetent staff. I ordered a grande vanilla latte and when the batista called it out, I grabbed it. Then it turns out to be hot chocolate. I bring it back and say. «This isn’t a grande vanilla latte.» She said «Yeah, because you grabbed the wrong drink.» I said, «You called out the grande vanilla latte. Sorry about that.» EVEN THOUGH, you should be the one to apologize for calling out the wrong drink. Then, she gives me my drink. It is literally all steamed milk. What the hell is up with these incompetent fools? I am not going to pay $ 4.75 for a cup of steamed milk. I go back and ask, are there any espresso shots in here?” Not like I was demanding or anything, I was making a serious inquiry. Finally I get my drink. At least I can taste some espresso. Whether these baristas put in two shots remains to be seen. Ugh, this store tarnishes the Starbucks name for sure. If you make a drink wrong, you replace it and make it right, isn’t that the Starbucks promise? So Disgusted (with a capital «D») with this place.

You know as a former partner I like to make sure that any Starbucks I go meets or goes above my experience in the industry. I was only in here for a few minutes but sometimes all you need is a few minutes to make a great impression.
Staff was great. I will preface I came in about 2 minutes to closing and it was unintentional. I asked if they were closed, and this was where I wanted to see how the reaction was. To my delight, the barista simply said, «Not for a few minutes.» Cool, but he said it with a smile and without a tone that I was intruding on valuable closing time procedures. A+.
They were out of ice coffee since they just tossed it, but offered quite a few different options. Obviously at a higher price. I simply chose a different drink for to my surprise, they only charged for the ice coffee since they didn’t have what I originally wanted. A+.
Manager came out, and noticed I was practically the only one there. Instead of ignoring my existence, which I’ve seen before, she smiled and asked me how my day was. A+.
Drink was great, attitudes were great, service was great. Good job Starbucks. Keep it up!

Some of the stuff is rather rude and no manners. Specially the one named Pierrie or something.

The most incompetence staff I’ve ever seen at a Starbucks! There is no racial diversity in this staff, so it’s really hard not to give into stereotyping that would account for the laziness of this place! After waiting in line for 15 minutes because the barista (if there ever was an award for a slowest, she would have won it hands down!) could not care enough, she discovered that the store is out of protein powder. Instead of being honest and up front about it, she decides it was good enough and tries to pass on the drink as it is which I’ve paid $ 5.56 for. If I had not positioned myself where I could see what she was doing, I would have never known the difference until I’ve tasted the drink (which will probably be after I walked out of the store). When questioned if the protein powder was in the drink, she replied very nonchalantly «oh, we are out of protein powder»!! Thankfully I kept my receipt so getting my refund was not an issue. It would be great if the management took necessary steps to recruit competent staff to suit the needs of this busy Starbucks!

Super slow. Baristas unhelpful. No sitting space. I like my hometown Starbucks. This one was very unfriendly, dark, cramped, and unhappy.

Horrible service! The store looks dreadful! Didn’t get the sandwich I ordered, the frapuccinos I ordered were watery and disgusting! Not clean at all! Don’t waste your time coming here, because not even the coffee is good.

I started going to this Starbucks when I started working in the area, I was never a big coffee drinker before that. I have since changed jobs and locations and the ease and efficiency that the employees at this location handle the INSANE amounts of traffic they get is amazing. Everyone is always friendly and even if there is a 15 minute line it is never the staff being slow, it is usually some customer who didn’t bother to get out their payment in the 15 minutes that we sat in line. I think this starbucks is the best.

Ran out of Java and needed a refill. This place is always busy but the service is great.

The staff were very nice to me, and seemed to be in a good mood. The cashier Larry was very helpful. And as always, I love that Starbucks has soymilk!

I stop by this Starbucks every so often since its right next to my job. I’m not a coffee person, so I only order iced tea drinks. They are always super fast when taking orders and making my drinks even when the line seems long. The people who work at this location are not friendly nor are they rude, so I guess its all good. They also have outdoor seating if you want to sit outside on a nice spring day.

This Starbucks is the worst. People are R.U.D.E and grumpy. «Next!» Is the only word the cashier knows.

This particular Starbucks occupies a great location — it’s literally on top of the Federal Center SW metro. And for that exact reason, there’s always a large line! The staff, however, are very efficient. They take your order while you are waiting in line, so all you have to do is pay and pick up the drink that is already waiting for you. It also has free wifi and a good outdoor seating area (great for people-​watching).

I stopped by at this Starbucks on a hot DC day, right as I got off the Metro. The location is super convenient, and the shop itself is shady and cool, which was perfect. It was a Saturday afternoon, and though the seats were mostly filled, I didn’t have to wait for a line.
I ordered one of the new Very Berry Hibiscus Starbucks Refreshers, which was made within 2 minutes. I hadn’t had one before, but I know what the drink was supposed to look /​taste like… unfortunately, the barista essentially just put whole seeded berries into the juice and gave it to me, so it was a bit off-​putting to keep getting whole berry pieces and seeds in the straw. However, the drink overall was good, but that’s more indicative of Starbucks as a corporation. The barista was also nice enough to give me directions to a local place nearby.
Overall, this is your run-​of-​the-​mill Starbucks, but if you’re very picky about how your drink is made, be wary.

During my stay in DC I went to this place 4 times and did not get one good drink,
Not sure why and I love Starbucks.

This Starbucks is crowded! But the location is extremely convenient, being right near the Federal Center SW Metro Station.

It’s a starbucks… what more do you have to say than that.
KACHUNK starbucks
KACHUNK another starbucks
They serve OK burnt tasting coffee, there’s usually a weirdo & 3 normal people behind the counter but NoVA has an extreme weirdo shortage so this one was (at the time I went) filled with neurotypicals.

This Sbux is a great place — it’s right by the Federal Center SW Metro Station — and it’s a block from one of my major customers — we can meet here early, get caffeinated, do some work on the ‘puters, and then head over to visit our customer.
Consistently good strong coffee and espresso, good customer service, and the place is ALWAYS very busy.
A word of warning — this Starbucks closes earlier than most — I think it closes around 7:00 — 7:30 pm — there is no residential area close to this Starbucks — just federal office space.
The place also has Wifi access.