While the concept and the boxes themselves are great, the service was sub par. Both my delivery and pick up were highly disorganized. They lost my contact information, for one. On the day of scheduled delivery, the boxes didn’t arrive so I called. They had no record(yet still managed to charge me two days later) and would not have delivered anything had I not called. They delivered a day later and offered a 10 percent discount. Two weeks later, on the day of pickup, they said it was scheduled a week later. Despite scheduling and being charged the 2-week rate, they had it indicated that I was to have the boxes for another week. When I asked about it, the operator seemed confused and offered no solutions. Again, great idea, but they need to work on their organization and record keeping.
Moushumi C.
Évaluation du lieu : 5 Washington, DC
Awesome boxes! Really durable, and easy to close and carry. I moved in rain with no issues at all since the boxes are waterproof. Delivery service was great as well. They were very flexible in arranging the time. I would highly recommend them!
Jjjjj j.
Évaluation du lieu : 5 Reston, VA
Great employees, bins were delivered on time and picked up on time. The gentleman helping me was very patient with all my questions. This is the only way I will move in the future — no finding boxes, taping them, breaking them down, etc. These are sturdy, stack uniformly, and nothing broke! I think they saved time and probably money, comparing to having to buy boxes. Loved!
Jason L.
Évaluation du lieu : 5 Bethesda, MD
Using wegobox saved me a ton of time and was super convenient. Boxes were dropped off at my apartment and picked up at my new apartment a couple of weeks later. The boxes were brand new, clean, and sturdy. It was really helpful that they can stack and there’s a custom dolly that lets you move a stack of them at one time. I loved being able to just throw all my stuff in a box and forget about it. Even my fragiles survived the move. Overall I had a great experience. Would definitely use again next time I move(hopefully not anytime soon!).