El Pollo Loco

This was my first time ever eating at El Pollo Loco. I went through the drive-​thru and the worker was very pleasant. The food was really good as well. I will go back.

Filthy and stinky bathroom – there was garbage and liquid (hopefully water) on the floor.
The tables were dirty and the booth seats were torn. Floor needed to be swept and mopped. Desperately.
The restaurant was very busy at 4:30 p.m. on a Wednesday (big group of seniors).
Ice machine and drink dispenser were broken in the lobby so they had to fill cups behind the counter.
Four different kinds of salsa at the bar along with peppers, onions, etc
They also offer shrimp with most of their meals along with chicken. Huge menu with many options (salads, tostadas, enchiladas, burritos, desserts and sides).
Cashier was very friendly and efficient. She got the changes with my order correct.
The food was delicious.
So definitely a mixed experience. Good, bad and ugly.

Food is good, awful facilities, all tables dirty, no ice on machines, no horchata water? bathroom was disgusting.

This EPL is pretty new. The food is decent here as most EPL’s are and the service is also good. If you’re into teas, they have a pretty mean Black Tea in there tea dispenser. They have four different kinds but the Black Tea was the best of the four. And yes, I tried all four of them.